A Unique Upscale Prague Hotel Experience A review of Mandarin Oriental, Prague
This was my first visit to Prague, and I was eager to find the best hotel option the city had to offer. Generally, I am partial to the Four Seasons brand, so my initial inclination was to book a room at the Four Seasons Prague.
I was quite satisfied with my decision to experience the Mandarin-Oriental Prague. The hotel has a very unique setup, as it is housed in what was once a monastery built in the 14th century. Those looking for a grand hotel should probably lean towards the Four Seasons, as it offers more of a traditional hotel setup. I did have an opportunity to visit that property, and it was typical in design for FS (larger lobby, traditionally decorated etc.)
The Mandarin-Oriental sits on the opposite side of the Charles Bridge in a quaint "quiet quarter" which I feel is a wonderful respite from the city. It's just a short five minute walk from the bridge and about ten minutes away from most of Prague's major sights. I never found this to be an inconvenience, rather a nice relaxing jaunt from the action. Immediately surrounding the hotel are cobblestone streets lined with quaint boutiques and restaurants. The adjacent areas appeared to be quite safe, as we felt comfortable walking around at night.
As mentioned in other reviews on this site, the hotel is configured in a very non-traditional manner. The lobby is small and intimate. You will often see low ceilings, and angled corners, but I felt that this only added character.
Upon our arrival, we were immediately greeted and escorted to our room personally by the front desk staff. Registration was conducted in room, which made our check-in process rather seamless and personalized.
We reserved a Mandarin Deluxe room with two double beds. The room was large by European standards. Appearance wise, the room was beautiful. The furnishings were absolute top notch, perhaps more so than expected for a five star hotel. I did however have two complaints about the room. Firstly, bed comfort was lacking for a hotel of this caliber. I would have expected utmost comfort, yet we were disappointed with the overall plushness. The beds were rather hard, which is maybe preferred by the Czech people? Also, the bathroom did not feature a separate tub and shower. Rather, it featured a combination tub/shower, which was awkwardly designed. I would have hoped for a better bathroom layout. As for the amenities though, they were superb. The bathroom and bedroom feature large LCD flat screen televisions.
Dining was outstanding. We had an opportunity to order in room dining, and it was probably the best I've had at any hotel (This being said by a very frequent traveler) Drinks were also excellent at the lobby bar.
All in all, despite some minor comfort issues in the room, I give this hotel a five star rating. Prague is a truly amazing city, and I think this hotel compliments the city's superb character and service oriented people.