A Mixed Experience A review of Graves 601 Minneapolis
First the positives: Loved the plasma tv, the cascade shower and the italian linens. The staff was for the most part friendly and helpful, if not particularly well-trained. And the location is most convenient.
But there were also plenty of negatives. Food quality in restaurant was mediocre and service was slow, certainly not worth the extravagant Manhattan-like prices. Chaos reigned at checkout, where they twice tried to overcharge me (by over $100 per night) for the room. Front door staff was absolutely inept at getting my bags down from reception and into a taxi - this simple task took over half an hour. And the decor of rooms and hallways is embarrassing - Phillipe Starck as interpreted by Ikea. Most of these problems may be attributable to the hotel's newness, and I would return just for the cascade shower and plasma tv.