A luxury hotel and Holiday Inn all in one... A review of The Westin Indianapolis

This hotel is confused. Parts are like a 5-star (the bed!), other parts are like a Holiday Inn (the bath - yuck!). The bed is truly amazing and comfy - like a big puff that cradles you all night. But Heavenly Bath - no way! None of the baths have been renovated for years (obviously) - there was mildew growing underneath areas they apparently tried to cover with caulk. So, it's billed as a heavenly bath, but I'll be writing to the Westin to tell them otherwise. They did upgrade the countertops and sink/faucet, but who really cares about that when you don't get the whole marble package that you were expecting?! They could use to upgrade their bath products as well. (Hello - where was the shower cap?)

Also, if you're looking for a good night's sleep, forget it! It was so loud in the morning - I could hear EVERYTHING my neighbor was doing. So, just plan on being up early. The furniture is chintzy - nuf said. The minibar was well stocked, as was the movie choices - best movie selection I've ever seen in a hotel.

Hotel amenities - Shulas bar has an OK wine list but really smoky and very old school - good hang out for old white dudes. I suggest traveling to Scholars Inn - much hipper establishment with an excellent wine list. Or walk to Palomino, which is 2 blocks from the hotel.

Location - great for convention or mall goers. I think there's theatre in the area as well.

Service - average. Friendly enough, but they didn't seem too concerned with my moldy tub. They did offer to change my room, but I though - gee, what will be worse in that one?

If you do stay here, ask for a room with a view - it was very nice. I sat by my window on Friday night and watched some fireworks that were going off over the stadium (I think).

My advice to Westin - just be a 5-star and upgrade to the following: better furniture, better soundproofing, more lighting, crown moulding, gut the bathrooms, add a bar setup and vanity areas, nix the cheesy coffee maker, and provide better bath products like Philosophy or Aveda or Molton Brown, etc. And to top it off, build a SPA!!!

Reviewed by
The Westin Indianapolis
749 reviews