A low point for the Loews Vander-bites A review of Loews Vanderbilt Hotel
It started off nice at least. My girlfriend and I were given a free upgrade to a large corner room on a high floor. But then that afternoon we were WALKED IN ON BY STAFF WHILE WE WERE... (use your imagination) WITHOUT HAVING EVEN KNOCKED!!! The following morning, we discovered that, at the Loews, hot water is available only UPON REQUEST!
Immediately after this episode, we further discovered our clogged bathroom sink meant having to wait for an "engineer" (because the Loews is too good to call them plumbers?) to come up. Although he successfully unclogged the sink 30 minutes following our call to the front desk, he left the bathroom STINKING of whatever he pumped up from the drain and rendering it useable only while holding one's breath. The Loews Vanderbilt has been trumped by the newer, superior, and nearby Vanderbilt Marriott and it shows.