A lot of problems A review of Hyatt Regency Lost Pines Resort and Spa
This was not my first stay at a Hyatt resort. My family has stayed at the Hyatt Hill Country several times so I have some perspective from which to write this review. First, the niceties. The building facilities were beautiful. The rooms were large and nicely furnished. I didn't play golf but the course was beautiful. Very nicely groomed. It looks very tough though. Lots of elevation changes, narrow fairways and trees, trees and more trees.
Now for the problems. They have not completed all of the landscaping. I was awakened at 6:30 two mornings in a row by a bobcat moving pallets of grass right outside my patio door. That really made me mad. The waitstaff in the main Firewheel restaurant were very slow. I had to wait an excessive amount of time for everything, water refills, check etc. During our dinner meal I saw our server when we were seated and when she brought the check 15 minutes after we had finished our meal and none in between. My family had already left the table by the time I got the check. And this was at a time when the hotel was said to be about 60% occupancy. The food was marginal but very expensive. Breakfast for four, $50 and that's with the kids ordering off the kids menu. Lunch and dinner more than that. Cokes, iced tea $4.50. Margaritas at the pool $10+tip. The activities were also expensive. We had hoped to take our kids horseback riding but it was $100 per person for a one hour ride. I believe the green fees for the course are $140 per player. The pool was disappointing. The kids pool had a large beach area which caused the water to be very murky. It was also very shallow and very warm. The lazy river was OK. We decided to leave a day early. We were there 2 nights, from lunch on Monday to Wednesday morning. We stayed in a standard room, ate four meals on site, did two activities and our bill was $1200 at checkout. I will not be going back unless its on someone else's dime.