A gem of a hotel ..... A review of Iron Gate Hotel & Suites
We spent a couple of nights at the Four Seasons, which was exactly as one would expect it to be. The problem was, as soon as you walked in the door you were no longer in Prague; you were just in a very nice, expensive hotel with zero character. So, after a couple of days in comfortable limbo, we decided to move. The Iron Gate is everything it claims to be and more. It is a lovely old building, carefully and imaginatively renovated and just a stones throw from the Old Town Square. Every room is different and most seem to have little kitchenettes - great for us as we had kids - as well as a mini bar and TV/DVD. Most importantly, the staff were astonishingly nice, helpful and efficient. The plug hole on the brand nw jacuzzi bath in our room did not open properly. Not only was the engineer summoned, but the bellman and the manager came along for good measure. Due to the lack of available spare parts over the Christmas holiday, it could not be properly fixed and had to be operated with a piece of cutlery. Although this was not a major hardship, the staff apologised profusely every time they saw us, anxiously enquiring if we were ok. A deduction was made on the bill at departure. The restaurant in the cellar was first class and we were serenaded by an enthusiastic trio of gypsy fiddlers. The cafe had good cofee and a passable breakfast (Prague is not strong on breakfast). Oddly, there were no corkscrews in the kitchenettes, but the bellman would rush up at a moments notice and cheerfully open a bottle for us when necessary. After we left it was discovered that our son had left a suit behind in the closet. It was immediately mailed and checked on daily by one of the staff until its arrival had been confirmed. We would highly recommend this hotel as a charming place to stay in Prague that offers good value and high quality.