A favorite hotel A review of The Ritz-Carlton Cleveland
My daughter and I stayed at the Ritz Carlton Cleveland from August 11th through August 15th. We thoroughly enjoyed our stay. The staff was fabulous. Everyone went out of the way to greet you and make sure all was up to your expectations. Our room, on the 14th floor was in great condition, and cleaned thoroughly twice a day. In all ways it met or exceeded the high reputation of this highly regarded hotel chain. The concierge on the club floor was helpful to the extreme. She not only was helpful, but also, followed up to see if our plans were as presented. Some other notes, beautiful fresh flowers were in all the public areas, room service was prompt, the bed very good, and the gym, small but up to date. I don't know what else anyone could ask. The whole experience was wonderful, and I would go back in a heartbeat, if I ever again get to visit Cleveland.