A comfortable place, but poor service at this new hotel and watch the Bill A review of Archibald City Hotel

We stay here for one night only, so what we have to say may not be representative.

Its a 4* hotel so is should be a reasonable place to stay and certainty it is smart, clean and new and the breakfast was great and the location is reasonably nice and central.

Things that where not great:

1. Shower was broken.

2. They managed to give our room to someone else also, who opened the door and walked in on us when we where in bed. No explanation or apology given other than - it was a mistake.

3. Cancelled our room keys at 7:00 am in the morning so we could not get back in after breakfast. Again fixed, but no explanation or apology.

4. Most importantly they changed the credit card slip after I signed and added about 10% to the total bill without my approval. (This seemed a little rude given the service I received)

This is a new hotel so perhaps they are still figuring some things out. This can explan all but the last point.

Prague is a great city with lots of hotels, based I my experience here, go to prague stay a long time, but pick another hotel

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Archibald City Hotel
431 reviews