Zermatt Resort & Spa

784 W Resort Dr, Midway, Utah, 84049, United States | 3 star resort
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This 3 star resort, located on 784 W Resort Dr, Midway, is near Heber Valley Railroad, Soldier Hollow, Thor's Hammer, and Heber Valley.
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    Historical Traveler Reviews Zermatt Resort & Spa Midway

    Be Careful!


    Be careful when considering this property. I just returned and had several problems. First, the staff is very unexperienced and frankly unprofessional. I booked a "modified" package and was told that it would cost more money than what was confirmed when I arrived. Apparently, the person that did the booking doesn't make mistakes. It took a shouting match with the manager for them to live up to the deal I booked....I really wasn't interested in hearing how much it cost them to run the hotel. I really didn't need this aggravation on my vacation....it should have been handled professionally and it wasn't. Other issues: you can hear everyone and anyone in the hallways from your room...the walls/doors appear to be paper thin; the breakfast buffet was mediocre at best...all the berries were frozen (2 days in row).

    Overall, the Zermatt is a nice property. It is too bad it isn't run in a first class manner.

    Better than last year


    We stayed here last February and were really disapointed. It had just opened so they had a promotion to come back within a year for a free stay. We almost didn't because of our previous experience but since we were staying in the area a "free night" sounded better than driving home an hour away.

    We are so glad we did. In one year they have made great improvements. Much more of the resort was opened. The room we got this trip was much bigger and nicer. The bakery was wonderful. We also had the Sunday brunch which was well worth the money. It looks like they have great conference rooms and lots of space. The staff was all very friendly and helpful.

    We will definatly return. The reason for coming up the mountain was to go see "Tommy" at the Egyptian Theatre in Park CIty. It was very good and we would recommend seeing it also if you have spare time.

    Great for skiing with kids


    We've just returned from a stay in Utah and definitely recommend the Zermatt Resort. We rented our ski equipment from the onsite Adventure Haus and had great service. The hotel shuttle went on the hour to Deer Valley (about 10-15 minutes away) and picked us up at the designated time without a hitch. Our kids loved the pool - waterfall, hot tubs, indoor/outdoor pool. We were so tired we just ate onsite and the food was also very good. The staff was extremely helpful and friendly and were obviously working hard to make our stay pleasant. It was a very good place to stay with kids and a good value.



    My family and I always take a winter vacation to Utah and stay in Park City. This year we stumbled on Zermatt via the website. The property was beautiful, the location was peaceful. I was worried at first about the distance from Park City, but with the complimentary shuttle my family and I were able to easily access Park City. The concierge was able to recommend some great local restaurants. The one site restaurants were also amazing. Starbucks and fresh pastries from the bakery were a welcomed start to the morning. I have never met a more friendly staff that was willing to help me out anywhere I have stayed. The pool is AWSOME!! It is an indoor- outdoor combine and the kids LOVED IT!! My husband was able to use the fitness center --- they have personal trainers on site. This really is the most incredible resort I have ever stayed at. We will be back for years to come!!

    Europe in Utah!!!


    Beautiful Resort!!! I have been all over Europe and Zermatt Resort is authentic as anything in Switzerland. The rooms were beautiful, new, clean and quiet. The pools, wellness center, day spa indoor tennis was an absolute blast! The details on the buildings and interiors are amazing, there are hand paintings everywhere you look. I came for a conference and everyone in our group was blown away. I saw a few negative reviews and I noticed they were from Utah, must be the lack of culture and knowledge that Utah is known for because I never heard one negative comment. Zermatt is perfect for families, couples, groups or anyone. We will defiantly be back!!!

    Very Disappointing


    I stayed at the Zermatt for several days during the month of September. I was very disappointed with the quality of the amenities and the service provided by staff. For a new property, I was surprised at the lack of attention to detail. First, I could not fully open my bathroom door as it hit the toilet, so I had to squeeze in and out of the bathroom. Bags of dirty linens were left in the hallways. My room was also never cleaned and when I contacted the front desk, I was told that housekeeping was first focusing on new arrivals and that my room would be cleaned later that day, which did not happen. Also, the walls are paper thin as indicated by a previous reviewer, so noise from adjacent rooms can be a problem.

    The only good thing about the property was the gelato served in the bakery.

    Also, Midway is quite a drive from any alpine skiing, so stay in Park City if you want to be close to the slopes.

    You call this a Mountain Resort


    Recently stayed at the Zermatt for an annual conference which normally is held at the Homestead. If you want a quiet mountain setting the Zermatt is not it. The biggest concern to me was the bright lights. They lighting inside and out is so bright you can not even see the stars. There are numerous natural hot pods on the property which are now fenced off with red lighting inside the pods. There are cement paths throughout the property and cement parking lots and cement everything. Not much natural landscaping left. The resort itself has this faux swiss design which basically covers up a big cement buidling which could be a holiday inn in swiss. Plus there are huge HVAC units throughout the property which are extremely loud all the time which takes away from the quiet serene enviroment expected in the mountains.

    I stayed in one of 5 penthouse rooms on the top floor so noise was not a factor except the heating/cooling system comes on and off all night. The evenings were cool and I would have liked to have opened the door for fresh air but the heating system kicks on to maintain a certain temperature so it never goes off. This was probably a good thing because with the door open I would have had to endured the bright lights. My guess is the townhomes and villas are the best bet for more privacy and comfort. They are located in separate buildings away from the main resort so I imagine quieter.

    The food was okay everything is german/swiss style if you like sauerkraut and brautworst. I was not impressed. There are several very good restaurants in the area such as the Blue Boar Inn which is another quaint B&B just up the road.

    I definitely prefer the Homestead which is quiet and peaceful with a country feel which is what Midway Utah is all about. If you want a fake mega brightly lite resort in the mountains than this is the place otherwise I would check out other places in the area.



    had a great time, stayed 10 days, people are friendly and helpful.

    Very nice


    Just returned from Zermatt. We have family in the area but always stay in a hotel when we visit. Zermatt is a great alternative to the iconic Homestead across the street. While the Homestead has declined in most every category it was refreshing to stay at a new and beautiful property with a refreshing, service oriented approach to its customers. Check in was great (even got an upgrade), speacl requests noted and honored. The rooms are beautiful, if a bit small. The buildings and grounds are interesting architecturally. My son loved the indoor/outdoor combo pool. The setting is gorgeous. While the property is not perfect it is clearly the best alternative in this beautiful part of Utah. Keep up the good work.

    Zermatt is Beautiful!


    Fun international feel. Exceeded our expectations. Wonderful new resort. Everything is NEW! Beautiful mountain location. Great attention to detail. We stayed in the villas with beautiful views, a big flat screen t.v., fireplace, and awesome kitchenette. We'll visit again.

    TripAdvisor Reviews Zermatt Resort & Spa Midway

    4.00 of 5 stars Excellent

    Travel Blogs from Midway

    Pre trip planning...

    A travel blog entry by tiffanykdansie on Nov 07, 2013

    3 comments, 4 photos

    ... back in the neighborhood a week later, checking out some other contenders for my investment. Turns out, the first one was the winner. I decided to give myself until Monday to think it over (and consult with dad and mum) and by Monday morning I was feeling pretty excited about making an offer. So, imagine my horror to find that the house was no longer listed as for sale!!! Was I too late??? I hurried and called Anna (my sister/agent) trying to get more details, ...

    Day 7 Antelope Island State park

    A travel blog entry by roamed on Jun 17, 2013

    10 photos

    ... You could see the salt flats. You could see all around from this viewpoint.. The mountains were reflected in the water. The sunset was beautiful even though there were clouds. The view by the Marina was nice but there were too many flies to get out of the car. As we drove back from the marina on the causeway at least a thousand flies met their end on our windshield, hood and mirror. There were so many hitting the window that it looked like it was ...

    Testosterone fueled fun

    A travel blog entry by cartervance96 on Apr 02, 2013

    2 photos

    So today was pretty ******, weather wise. We planned on going snowboarding at snowbird bright and early, but it was scheduled to rain all day. Yippee. But luckily, Utah isn't just reserved for snow sports and being miserable in the cold. There are so many cool things to do within a 30 minutes drive of the outskirts of inner city salt lake. Today we started out our action packed family fun day at a place called iFly. iFly isn't a hobby store for the airplane fanatic, iFly is an indoor ...

    Bonneville Salt Flats - Speed Week

    A travel blog entry by wheresgordon on Aug 11, 2012

    ... set up at the entrance to the state park where they charged admission. It's $15 to come watch for the day or $40 for the week. Entry is included with your membership in SCTA, which I joined.

    After going through the gate I followed the general flow of cars, which eventually lead me to the pit area. It was relatively dry around the pits in spite of the rain. There's an area near the ...

    What I never knew about Mormons was a lot

    A travel blog entry by lecklund on Sep 29, 2011

    1 comment

    ... respectively and they were doing some invasive species work. Megan and I ended up at the Mormon Temple listening to a free organ recital the next day at noon. I walked a lot around Temple Square (all within a 20 min walk of the hostel) and missionaries were anxious to tour people around and answer questions. I also ate at two diff restaurants connected to Temple Square, very good food and prices and beautiful gardens. I saw ...