Wyndham Nassau Resort & Crystal Palace Casino

Address: West Bay Street, Cable Beach, Nassau, New Providence Island, 33312, Bahamas | 3 star resort
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This 3 star resort, located on West Bay Street, Cable Beach, Nassau, is near Blue Lagoon Island, Queen's Staircase, Sea Lion Encounter at Blue Lagoon, and Prince George Wharf.
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    Historical Traveler Reviews Wyndham Nassau Resort & Crystal Palace Casino



    Not sure what to make of the other reviews before going on our vacation. We found that the hotel was very nice! Because the season was slow, the friendly folks at the counter gave us a free upgrade. The room was very comfortable, no mildew smell (fairly new it seemed), and had an awesome view of the ocean with even a picturesque window! Their beach was a bit crowded (right next door to the Radisson) and the food a bit pricey (and just average in quality). But we had no complaints whatsoever about the room, the staff, and the hotel in general. We would definitely stay there again.

    Great location - Good Value


    I made reservations with caution as some reviews were very critical, however, was very pleased with the end result. My wife and I stayed for 6 wonderful days at the Wyndham. The Cable Beach location is great with several other hotels in the area. The ocean is beautiful (yes there is some seaweed to contend with) and the sand is plentiful (not perfect, but nicer than anything on the East Coast). The hotel provides multiple shaded and unshaded, pool side and ocean side chairs for leisurely afternoons.

    The hotel facilities of the Wyndham are not world class, rather I would compare the facility to a very large Holiday Inn. I think that the price we paid reflected the condition of the building. The employees were attentive and the ovean view was excellent. When we had trouble with our interior doorknob, a repair was made within two hours. The casino is great, on site. There is not a lot of stuff to do (Sun-Thur) and the casino is a great assets. $5 minimums at table games.

    There are several restaurants within walking distance and we enjoyed two of them. The appetizers and happy hour drinks at Cafe Johnny Canoes were great. We did enjoy a few bruches at the breakfest buffet of the hotel. We only ate one dinner at the hotel, and due to our bad luck at the casino, it was not at the Angus Grill ($30-$40 entrees). A lot of people complain about prices in the Bahamas. All US franchises sell product at standard US prices. Upscale hotel restraunts are a bit pricey. Alcohol at the casino is free ($1 tip). A supermarket is 1/2 mile away if you want to buy other snacks and beverages. I believe the prices we paid are no worse than any nice hotel in Florida!

    The weather was fantastic (82 - 71 degrees). We enjoyed a sailing and snorkling trip as well as our own walking tour through the city. Our trip was very enjoyable and we would consider returning. If you can find reasonable airfare and perhaps a buy 4 nights get one night free, the Wyndham is a good choice. Nassau can provide you with a resonably priced getaway!

    This place is a dump, mon!!


    My husband and I just returned from a "last-minute", 5 day/4 night stay at the Wyndham Crystal Palace Resort. Unfortunately we did not read the hotel reviews until after we purchased the trip. The hotel (formerly a Marriot) was recently taken over by the Wyndham. I'm not sure how long ago, but it is in desperate need of a makeover. The employees were friendly, but not as friendly as we expected. The room was so-so. It smelled musty and the bathroom ceiling was moldy. It looks like they did a "quick" makeover on the tiles by painting over them with cream-colored paint. However, a part of it was scratched off and you could see that the original tile was gray and pink. The tub was stained green under the faucet from a constant drip. The shower curtain and towels seemed to be somewhat new/clean. We shared the sink area with a colony of ants. Yes ants!! Fortunately, they were hard to see on the 60's-style black and green plastic-marbled counter-top.

    The bed was hard and the pillows smelled musty, but the sheets were clean. The TV and AC worked fine and the view from our balcony was beautiful.

    The beverage bar in the room was OUTRAGIOUSLY priced, as was everything else in the hotel (try $5.45 for a 12oz. can of beer at the casino bar). There was a $3/day charge for the room safe, whether you used it or not (which we did).

    We did not eat at the hotel so I am not sure how the food was. They offered a breakfast buffet for $16 per person and the dinner buffet was $32.

    There was no "real" beach. It was dug out and was more like a lagoon that smelled fishy from the lingering seaweed. There was a nicer beach next door. The pool was nice with a neat slide (not as impressive as the one at Atlantis though).

    The snorkeling was fun and the water was crystal-clear. At 20 ft. you could see the ocean floor.

    Be prepared to get "accosted" by locals. They are trying to sell you anything they can. We were approached for just about everything from timeshares and beach wraps to hair braids and drugs. It was an experience.

    We would probably not be likely to visit the Nassau/Cable Beach area again. We found it to be very expensive and run-down. We did make the most of it and had fun despite everything else.

    An Experience


    My husband & I just got back from Nassau. We stayed 5 days/4 nights at the Marriott Resort & Crystal Palace Casino. In reading the reviews before we left for our trip got us a little nervous, but I thought nothing that bad could happen to us. Well------we arrived on a Monday @ noon and was able to check in right away(good so far). We stayed in the F tower. The 1st room was a total mess--the ceiling in the bathroom fell and was all over the floor. Then we were moved to another room--two floors down(when I booked the trip I asked for a high floor) this room was dirty the maid did not clean it yet. So far so bad. We were moved AGAIN. At this point I requested to be upgraded to a Suite. Well we got the Suite which was located on the 3rd floor. It was nice, 2 TV's, double size balcony, large closet, AC working well. But, the room did smell MUSTY all the time and yes the bathroom had mold on the drop ceiling.

    All in all, the pool was very beautiful, our view from our room was breathtaking and even though we had to walk a little bit to the beach the ocean was gorgeous. Food not so great and way expensive. Casino was so-so. Staff was friendly, but laid-back.

    Would I stay here again not likely. I probably would go to the Raddison which is next store.

    We made the best of our trip but were glad to get home.

    Great View, Nice Room, Great Vacation


    My wife and I spent 5-days, 4 nights at the Marriot returning Sept 25. The negative reviews on this site made us aprenhensive but we were pleasanty surprised. We stayed in Tower C and had a great ocean view. The room was well maintained, beds great, nice beach, no negatives. We did tour the Atlantis Hotel and our feelings are that, while it is stunning and considerably ore expensive, it doesn't exude a Bahamian flavor. We did not eat at the hotel -- that's us -- but frequented recommended restaurants like Crocodiles and nearby Johny Canoe and some others. With the kayaking, snorkling, bicyling and gambling, we had a most wonderful time.

    Nice stay at the Crystal Palace


    Just got back from a 4 night stay in the "F" tower, right near the Spa. The room was very nice, and we found the staff very friendly and service oriented. We chose the Seaside Buffet for our meals, since it's all you can eat. They provide the ammenities we want, at a good price. If you don't need the overdone glitz of the Atlantis, this is a good choice!

    Didn't live up to my expectations


    I stayed at the Marriott resort for 4 nights with my girlfriend. The hotel didn't live up to my expectations. The pool was nice and the staff was friendly, but the hotel needs to be renovated. There was a musty smell throughout the hotel. Our room had a great view of the ocean, and the bathroom was clean, but the carpets and bed were old. There was no night life. The food wasn't that great either, with the exception of the Black Angus grille. There's no beach, and there's Bahamians all up and down the beach harrassing tourists to buy this or that, or trying to sign you up for some cruise. I got really tired of that. On my return trip to Nassau, I don't plan on staying at the Marriott. Instead the Atlantis looks really nice.

    Stay Away


    We got here and found out that the Hotel Manager walked out with the renovation fund of about 10 million. They need this money badly. Anyway, Marriott (parent company) is trying to unfranchise this location. Hole in the wall. We had mold in our shower. I couldn't look at the food in their restaurants let alone eat it. Go elsewhere but not here.

    Needs Renovating by a Hurricane - March/2002


    This place is a dump. Marriott should be ashamed to have their name associated with this disaster. We were supposed to stay there five nights and stayed only one. We could not get out fast enough. We had two connecting rooms. They lost our luggage when they were bringing it to the room - it took 60 minutes to get our bags and he was walking with us to the elevators! The rooms are musty, musty. The carpets and curtains are stained. The bedding, towels and linens are torn, stained, thin. The beds are sagging. The ceiling stuff was peeling and the paint on the walls was dirty. There was only a shower curtain liner and the tub had major rust stains. The lamps and furniture were from 1960. The pool was dirty. This place needs to be renovated. Marriott should do what the Sheraton is doing and shut it down and renovate. There is no beach - you have to go to the Radisson next door. I would not let my dog stay there. The only plus was the friendly staff. I feel sorry that they have to work there. Stay at the Atlantis or the British Colonial Hilton. Don't stay here!!

    Crystal Palace Vacation


    Just returned from 10 great days on Nassau (Feb. 9, 2002). We had a corner suite in the H tower. It had an incredible ocean view with a large balcony. We ordered room service for breakfast and ate on the balcony and watched the ocean and cruise ships come in. Heaven!

    The room iteslf could have used a little updating. The couch had a musty smell, and there was some mildew in the bathroom, but mattress on the king-sized bed was good, and the bathroom had double sinks and a large jetted tub. We visited the Atlantis, but found it way too busy and crowded for our taste.

    TripAdvisor Reviews Wyndham Nassau Resort & Crystal Palace Casino

    3.00 of 5 stars Good

    Travel Blogs from Nassau

    Nassau Adventure

    A travel blog entry by hhjhumangeo on Jan 21, 2015

    4 photos

    ... history on how the stairs became the stairs. As we were climbing up the stairs it was really cool looking at all the greenery growing from the stair cases. It wa growing all around and creating lots of ivy and weeds that decorated the stairs. It was so beautiful and made the stairs a lot more fun to explore on the way up. After we reached the top, our tour guide gave up the opportunity to explore the land for a while and we all took the time to admire the waterfall that flowed ...

    We skipped the private island because of weather.

    A travel blog entry by mgmword on Dec 14, 2014

    4 photos

    ... charge and you get two vodka drinks...I'm not fond of Vodka. The drinks are served in an ice glass.

    We're eating lunch today late since we have the Gold Cocktail party at 7 PM, followed by dinner. The Gold party was fun. We met a very nice lady named Peggy Hall. She was traveling with her sisters.

    We had dinner in TASTE. I had a vegetable lasagna which was very good. I had two appetizers: lime and dill shrimp and an avocado ...

    Partyyyyy Boaaatttttt!!!!!! !!!!

    A travel blog entry by wholc3 on Nov 13, 2014

    17 photos

    ... started getting ready for the nights festivities. The main people that night were diplo and beni bennasi and after the we saw the people we wanted we headed for first breakie involving a long chat to some Americans about Australia and scuba diving. Thursday was a whole day at sea, so we got up around 11 headed to breakie checked out the boat and caught some music. We saw Katy b do her thing followed by the bellyflop contest. 22 ish ...

    This Nassau We Do It

    A travel blog entry by cmitch257 on Jun 27, 2014

    12 photos

    ... way to Paradise Island. As we arrived, the beach was white, the sun shining and the sea transparent, it was amazing, and you can understand why it is called Paradise Island. Sleeping and swimming there took up most of the morning hours, before we dropped into a Caribbean style bar, which conveniently again had a TV with the World Cup on it! This time Brazil and Chile were playing, and it was extra time. So we stayed there for the penalties, and then made our way ...

    Atlantis Aqua Fun!!!

    A travel blog entry by zolina on Dec 16, 2013

    17 photos

    ... I got a lemon cake, which was way too dry and not nearly lemony enough.

    Our next stop was the piano bar. We’d had so much fun the night before, that we wanted more. And the night started off well. Shortly into the set a guy walked in that was dressed up in a pink woman’s halter top, tight yellow shorts, and fake dreadlocks. It was some French guy having a bachelor party or something. Dave, the piano player, had him sing ...