Woodloch Pines Resort
How has this resort rated in the past?
Historical Traveler Reviews Woodloch Pines Resort Hawley
Don't drink the Kool-Aid!
I'm sorry for breaking the string of 5 stars, but ....
Look, this is a very nice place. The people are warm & friendly and there are several organized activities each day... something for everyone. But the cost is simply not worth it.
Going in, we knew it was priced on the high side, even for an all-inclusive resort, but much to my surprise, upon checkout a 15% gratuity was added to the ENTIRE bill. It was an extra $800!... over $100 of tips per day for service that was clearly lacking. This brought the cost per night for a family of four (in what is essentially a large hotel room with two queen beds) to within a fin of $900 per night!!!
At that rate, I would expect 5 star surroundings and service. Instead, the buildings are tired, the carpets are worn and stained... all over. Everything is worn. Don't get me wrong. It didn't have a dirty feel, but it was clearly tired. We're talking Hampton Inn quality, but with more spacious rooms.
It was all-inclusive and all you could eat, but the food was mediocre at best. I'm sorry to say every dish was wanting. At best, "Joe's Diner" quality food. The wait staff in the dining room left A LOT to be desired. We had a new kid that never served before and simply shouldn't have been there. To be blunt, at almost $900 per night, we shouldn't have to put up with that. His assistants for drinks, bread, etc... all seem to be exchange students from Europe and also had extremely limited experience and skill waiting tables. If not for the company with us, meals would have been an ordeal.
If you can get past the fact that this place is WAY OVER PRICED for what they offer and where they offer it, this is a great little getaway in the Poconos. Kids LOVE this place. On the other hand, you'll be left scratching your head at why all these apparently intelligent adults around you think this is the best place on earth.
I have a theory. It seems most of them have been going there since childhood and usually go the same weeks each year. This creates a community and a sense of belonging. The place even has a rewards night that reinforces this. Huge trophies were given to people that essentially just showed up for 5, 10, 15 , 20, 25 years, etc... The awards for actually accomplishing anything during the competitions were simple medals. These people aren't just enjoying the moment, they're reliving their childhood and all the moments they've had here since. If you're not part of that community and shared experience, you're left scratching your head. If your ARE part of it, you gladly drink the Kool-Aid, open your wallet , pour out the contents and get your needed fix of Woodloch family belonging.
Woodloch Pines has done an excellent job of creating a brand and brand loyalty with their long time customers, but they've priced themselves like a 5+ star premium resort when they are clearly not. Anyone not part of their cultivated community consciencness, would be better off taking that same money, flying to a true 5 star resort & Spa, enjoy local sites & activities and fine dining. They'll come home with change still in their pockets. $900 per day still buys a lot... even with today's prices.
I live on Long Island. The next time I have an urge to do something like this, I'll take my wife and kids somewhere in Europe for the week and give them some culture.... and save money in the process. ;-)
Amazing... Like Always!
Woodloch really is amazing, you are looking for a resort in the poconos the only choice is Wooldoch... it is a hidden gem... with no outside advertising its like an exsculsive club that only a select few know about. I have been going for 13 years and you never are bored. There are activities for everyone. We travel with a large group every year and we have someone from nearly every age group...
the youngest is 5 and the oldest could be upwards of 65. My family along with two others have been going for the same week in June every year... even though more attractions have been added each year and staff memebers come and go the quality is the same every time... Amazing.
So don't miss out on a chance to go to woodloch... it really is amazing...
Also all the novices to woodloch... while playing bingo please try to keep the tradition alive and scream CHIKEN LEGS when B-11 is called!
Not just a vacation.......
Visited Woodloch Pines for the first time 6/12-6/16. Woodloch is not just a vacation as much as it is an experience. Family and friends thought that I was a bit crazy to plan a vacation 800 miles away in PA to an all inclusive resort and town that none of them had ever heard of. The family (myself, wife and six year old) spent the week in a Timbeline unit (Classic standard level room). The unit had a homey lodge feel to it and provided plenty of room for the three of us and provided a central location which made access to all areas of the resort a quick walk. The level of hospitality at Woodloch Pines is at a level that I have never experienced. From reception upon check-in to reception upon check-out we were continually greeted with a smile and hello by all staffers that we encountered. This hospitality seemed to be infectious as it carried over to virtually all of the guests that we encountered as well. From the moment you arrive there are a multitude of activities for all ages to enjoy. Visit the Edge portion of their website to view the daily activities list. Whether 6 or 60 you will never be bored here. The nature of the resort reinforces the connection of family, and participating in activities as a family. Countless numbers of medals are presented throughout the week for various games and contests and soon become the prized possessions of all. The social staff does an excellent job of creating activities for all ages and levels to enjoy. Meals are bountiful and of high quality with an excellent wait staff. Evenings were filled with a variety of shows and activities that kept us all entertained. Midway through the week my 6 year old asked when we were coming back. Needless to say, we have already re-booked for next June.
A great retreat
First time guest on Memorial Weekend 2006. This is a great family vacation resort. There are more activities than you could ever ask for, the service is amazing and the food was very good. I would highly suggest that any family with children plan a visit (and you will return). The resort is extremely well run and the owners are visible everywhere you turn. The staff are happy to work at the resort and try to fufill your every need. My wife and I brought our 6 year old son, and he cried when we had to check out. I never got this reaction from him at Disneyworld, Atlantis or on the Norweigen Dawn Cruise Ship. We already rebooked the trip for next year. The Woodloch Pines website can fill you in on the layout and activities. Our favorite part was the indoor/outdoor pool, family carnival and olympics, lake and boating activities and nightly shows. The shows were very entertaining for the POCONOS. This place is like a throw back to the good old days when everything was geared to innocent family fun and not commercialized. The food is all you can eat, breakfast, lunch and dinner and the quality is like homemade. Have a great unforgettable time.
We Absolutely LOVE Woodloch
We just returned from our 4 day vacation at Woodloch Pines. This is now our second visit to Woodloch, last year at this same time being our first visit. We thought that maybe last year was so great because it was our first time experiencing everything at Woodloch, and were a bit afraid that we might not enjoy it as much this year. We were WRONG. We just adore this place!! This is what a vacation is all about - and believe me when I tell you... the staff at Woodloch KNOWS how to treat each and every guest.... young, old and anywhere in between. Each and every staff member gives nothing less than 110% and they just can't do enough for you. We never saw as much as a frown on anybody's face at Woodloch Pines, this includes guests as well as staff members. This is a family run business (voted #1 place to work in all of PA. last year and within the top 10 places to work for the past 10 years) and they have taught each and every staff member the key to their success .... GREAT CUSTOMER SERVICE. I probably sound like I work for Woodloch, the way that I'm carrying on about the great service there, but I don't. I spend 361 days a year paying extremely high prices for extremely lousy service and it's nice to go somewhere and be treated as though they really and truly appreciate you.
Last year we stayed in the older (more rustic) rooms and this year we stayed in a suite at the Springbrook Building. We loved the rustic charm of the older room last year and the convenience of being so close to everything was nice as well. But... we also loved the modern suite at Springbrook overlooking the lake. The rooms are very clean and comfortable, as is the entire complex! I am very big on cleanliness and Woodloch has no problem meeting my high standards. The activities and entertainment is wonderful for all ages. There is plenty to do for everyone! My 2 boys are 11 & 16 years old and they love the activities and entertainment as well. The staff does an excellent job putting on shows and entertaining the guests. They also hire performers such as comedians and bands as well. The only suggestion that I could possibly come up with is that having a 16 year old, it would have been nice if they had a program or activity at night time for teens to get acquainted. They probably do this during the summer, I don't know.
If you're looking for a GREAT vacation experience, don't even hesitate to book with Woodloch.....everything is all inclusive and worth every penny!
Heaven hidden the Poconos
We have had the pleasure of going to Woodloch for 18 years and NO, We do not get tired of it . Would you get tired of eating great food, Playing games with a great staff and having FUN. I don't. If you want to do anything. You can do it there. Swimming, GoKarts Waterskiing ,Games ,Contests, Childrens games and yes granny even Bingo ( B-11) Take your kids, Take your parents, Take your neighbors, I did. No Complaints yet. One visit and you will be hooked. Enjoy. See you at Woodloch.
We just returned from a 3 night stay and had a wonderful time. Of course, we went the week before winter break so it was not overly crowded. The kids (3 and 4 years old) had a ball riding the snow tubes, riding the kiddie jeeps, go-carts(with an adult) and especially LOVED the newest attraction called the "Woodloch Forest." Essentially it is a whole indoor climbing facility with slides for the kids. The indoor pool was beautiful and everything is very, very clean. The food was very good and the kids loved having the same table at every meal. They even try to seperate the seating so that those of us with young, noisy little ones are in one area, the seniors get a little peace in another area, families with older children etc... It is especially nice to not have to waste vacation time trying to figure out where to eat. The staff is very helpful and always very nice. Every morning at breakfast there is an activity sheet that allows you to plan your day. The kids were never bored. At night all are welcome in the night club. Wednesday is their big show. It was like a Broadway show--my kids were fascinated. I imagine that it is beautiful there in the summer. I know a lot of people from my area that go year after year.
We have already reserved our room for next year.
Our New Favorite Place
I am almost reluctant to leave a review for Woodloch because it is such a fantastic secret in NE Pennsylvania that I would like to keep it that way!! When we booked our reservation last year, Trip Advisor did not have any reviews at all.
Family-run, family oriented! We first found this place on the web after a long search for "something different" that was not beach, not Disney World, etc. What caught my eye was that Woodloch bills itself as a "cruise ship on land" and they are right!!
After driving 5 hours we did arrive with some anxiousness. At first appearance, we worried it might be a bit too "campy" but after being greeted by the first-class staff and getting into our room, we knew we were in for a great week. The food, the many, many activities (almost all included in your rate), the friendliness of the staff...our entire family cannot wait to return!!!
A family friendly resort full of activities
We just returned from our stay at this well kept secret. Only 2 1/2 hrs from our house it was a family bonding time. We just went for 2 nights but intend to go back again with more family members. It is definately less stressful than Disney World but just as family friendly with constant activities and this is off peak season in Nov. I can't imagine what it is like in the summer. I hope to find out another time. My girls are 2 and 5. But older kids would even have more to do. Everything was so clean and well laid out. I liked how you could walk to everything. Indoor pool was really nice. We also enjoyed the paddle boats and peacefulness and beauty of the lake. We didn't have spend time planning where we would go for dinner or when since it was like a cruise you ate at the same table and time each night. I believe they also have restaurants that are not included in the packages. The night time show in the huge nightclub was suitable for all ages. Being that we went off season and mid week there were alot of seniors.
A Peaceful Family Vacation
Just back from our first trip to Woodloch Pines and had a fantastic time. It's a self-contained resort for families of all ages, with accommodations in various sizes and price ranges. We had a lovely cabin overlooking the lake and three deer outside our deck every night at dusk. You are served 3 full meals a day -- not gourmet but good, wholesome, delicious, healthy food. There's no creme brulee, more like fresh pumpkin pie. There is an abundance of activities to keep everyone busy -- from bingo and go karts by day to a free musical or comedy show performed by the staff at night. Everything is extremely clean and you want for nothing. The exercise room and pool area are excellent. They even have Wi-Fi. What I really liked about Woodloch Pines was that it was so "family" oriented and geared towards "togetherness". The family could be grandparents with their children and grandchildren or it could be a young couple with or without children. It's definitely a very different, very wholesome, very relaxing and very satisfying vacation.
TripAdvisor Reviews Woodloch Pines Resort Hawley
Travel Blogs from Hawley
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