Willow Valley Inn & Suites
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Historical Traveler Reviews Willow Valley Inn & Suites Lancaster
We LOVED it!!!!
We stayed in a King room with a jacuzzi tub. There was a pull-out couch that the kids slept on. The bathroom was very spacious. The room had a view of Palm Court and was in the same building as the indoor water playground. We are a family of four and we absolutely loved Willow Valley. From the delicious food to the wonderful duck pond and gorgeous grounds there was so much that will bring us back there again.
Great for kids
I don't have anything bad to say. The indoor pools for the kids were awesome. I've never seen anything like this before. My three year old doesn't like the water but had no problem with this layout. It seemed to have something for all ages as far as the pools were concerned. I didn't eat here so I have no comment. The place was very nice, clean and seemed to be well staffed. When compared to other locations in the area, it's five star. Yes, it is off the beaten path but you're only 20min at the most from anything in the Lancaster area to include Strausburg. I will call this place homebase in future visits to the region.
Willow Valley - NOT a Good Choice!
My wife and I always look forward to our 2 or 3 day get-a-ways with our 2 small children. We were excited about the positive reviews of the Willow Valley Resort in Lancaster, and we were VERY dissapointed in the "resort".
First of all, the biggest complaint is how far off the beaten path this place is. It is a good 15 to 20 minutes drive from all the local attractions. Not to mention you have to drive through the slums to get from the hotel to the attractions.
Our next complaint would be the layout. This place is like a maze to navigate around. To get from our room to either of the restaurants, you have to go down a flight of stairs, through an unventilated walkway over the road, around the indoor pool, and then back up some more stairs, then several more twists and turns before getting to the restaurants.
We triad both the "Smorgasborg" and the "Menu" in the restaurants, and they both left a lot to be desired. It was mass chaos at the buffet, and the featured steak was a 3 inch chunk of cow fat. The breakfast smorgasborg offered Orange Juice, where your only size option was literally a dixie cup.
The elevators in this hotel seemed entirely unsafe, and often paused mid trip, and rattled like they were about to fall to the basement floor any second.
The room was clean, but we did spot a huge insect of some type crawling in our bathroom.
At $ 180 a night, a small bottle of shampoo would have been nice, but instead they chose to leave a bulk dispenser in the tub, that shot out some liquid that probably had been there for years.
The duck pond was disgusting, duck poop littered every inch of the grass and walk way.
We prepaid for 3 nights, but left after only 2, taking the $ 180 loss.
Please don't think I am one of these negative people who complain about everything, this is my first negative review I have posted.
Loved the Willow Valley
My job sent me to the Willow VAlley for a conference. It was absouletly wonderful. My 12 year old son loved the resort and all its offering and we went in April!! He was never bored since they have a wonderful pool and gym area. The food was excellent and the staff was wonderful. This is the best place I have ever been in Lancaster. Even if you don't stay, go there for their buffet. Also, they have a wedding chapel on the grounds!!
An Absolute Must Stay Hotel
Our first stay at this hotel. It was the best in Lancaster especially with children. We loved everything about it. The indoor water playground is a major attraction in Lancaster. The hotel offers everything you can possibly ask for. You and the kids will have a great time. You don't have to leave the hotel for anything. Good luck in getting your children out of the water playground!!!
Third time hopefully a charm!
I have stayed at Willow Valley for the last 2 years and am going back this August. I love it there. The food,staff and grounds are lovely. My kids will definitely love the new water playground.
Lots to offer!
Excellent experience! I have been going for years with our Church Ladies Group as a yearly retreat. Then with my spouse and two children as a family vacation. They do keep their coupon packages coming to help with pricing. My drawback now is that my children are now considered as adults in Willow Valley's pricing plan and the summer pricing per person has gotten too expensive per night when there are other places a lot less expensive. I miss the overall experience of Willow Valley though, because they have so much to offer.
Wonderful place for kids
We stayed at Willow Valley for a recent weekend, with several other families, with small children. We had a wonderful stay. Our room was very nice, with a small refrigerator in the room, and laundry (not coin-operated-free) and microwave available in the building. The facilities are beautiful, particularly the atrium pool area. They had not yet opened the indoor water playground, but that will be a big attraction. There was a nice playground area. They also had scheduled children's activities. There is an on-site bake shop, with lots of tempting goodies. All the facilities were obviously renovated, and very clean. Large fitnesss center, nice game rooms. Because it is a Mennonite owned resort, there is no alcohol served on the premises. This is a very nice family resort, and I would stay again.
Loved Willow Valley and American Theater
Willow Valley Resort is a a lovely area of Lancaster. Only minutes away from Strassburg Railroad, Sight and Sound and the American Theatre. This particular weekend we saw One Voice, gospel music concert. It was fantastic. After the concert we had dinner at Willow Valley and it was a delicious smorgasborg. My husband and I highly recommend a trip to Lancaster County. The resort is presently adding a water slide. Can't wait to take my grandchildren.
Willow Valley "Class Act"
Having stayed at Willow Valley on average 2 weekends a year, for over 15 years, I am quite confident in my recommendation. The facilities are more than a cut above average and clean, "polished", staff is professional and friendly, and the food absolutely terrific!My only area of complaint is on the increasing cost of staying there.....However if the adage of "getting what you pay for" is applied , I would have to say that Willow Valley delivers.....
TripAdvisor Reviews Willow Valley Inn & Suites Lancaster
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