Wilderness Resort

Address: 511 East Adams Street, Wisconsin Dells, Wisconsin, 53965, United States | Resort
 
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

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Location

This resort, located on 511 East Adams Street, Wisconsin Dells, is near The Tommy Bartlett Show, Lost Canyon Tours, Knuckleheads Bowling & Family Entertainment Center, and Top Secret.
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Amenities

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      TravelPod Member ReviewsWilderness Resort Wisconsin Dells

      Reviewed by lindaonthego

      Great family waterpark/resort!

      Reviewed Jul 10, 2009
      by (13 reviews) Niles , United States Flag of United States

      We've been to the Wilderness Lodge & Resort 3 times as a family- each time our kids were different ages--from toddlers to teenagers. We've always had a great time and have found it to be a well-run establishment. Unfortunately, the lines can get long sometimes on the bigger water slides, and the place is now so huge, it's easy to get lost moving from one part of the resort to another. But overall, there's plenty to do for all ages, and in the end everyone has a great time.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by mccray2

      Fun

      Reviewed May 2, 2008
      by (2 reviews) , United States Flag of United States

      The entire family loved the resort, the great amenities,and the location.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Wilderness Resort Wisconsin Dells

      I loved the Wilderness Hotel!

      from

      I've gone to the wilderness hotel for about 4 years in a row and I love it! There's tons to do and you don't have to waste money on the other water parks because you have one right at your hotel. It's well kept and has nice rooms. My family and I are going back to the dells this summer and are planing to stay in this hotel. I highly recomend it!

      We got our $$ worth and then some!

      from

      Our family of 4 were there for the grand opening of the new waterpark. Awesome!! It met all of our expectations and more! Great family get-a-way!!

      Good time, with a few complaints

      from

      My Finance' and I stayed at the Resort. The restaurant stationed there was too expensive, the maid service was slow. It took forever to get clean towels and an ironing board. We requested the ironing board at 7:00am and they finally brought it around 1:30pm. We were returning to the room from being out and about and they were just bringing it then. Our rooms were not cleaned properly either.

      Horrible Customer Service

      from

      This Hotel has HORRIBLE customer service, is too large, and the food is overpriced and gross! Our family stayed in a room that was dirty, had gum stuck to the floor, and the drain was clogged. We had requested a room from what we saw on their website, but the room was nothing like what it was described. The manager explained he would have to change the website. They MISREPRESENTED the room! They also accidently(so they say) overcharged us on the room bill. The hotel is also SO BIG, so if you have little children don't stay here. My toddler tired out from walking down the LONG, LONG, LONG halls to and from the waterpark, restaurant, dry playland to the front desk. STAY SOMEWHERE ELSE!

      Loved the Wilderness Resort!!!

      from

      Stayed at teh Wilderness Resort for the 2nd time and absolutely loved it !! Had 3 kids, ages 3, 4, & 9, all of them want to go back! I had a great time also going down the slides.

      Plan to return...

      from

      My family had a wonderful time at the Wilderness. We stayed for 4 nights in a villa. The only complaint I had was my request the second day for a vacuum was never met. (The villa's were supposed to have them). The shuttle service provided from the villa's to the parks was usually very prompt. With 4 children it was a nice alternative to get around the property and not have to worry about traffic in the parking lots. The attentive lifeguards were "priceless". They had effective communication between the guards at the top of the slides and those at the bottom.

      Had a good time

      from

      Overall, we had a great time. We stayed in a cabin, which was expensive but was very nice. The kids had a great time in the water park and loved the indoor playland (dry park). Our only complaint is slow service. We waited for over 1/2 an hour to check in. Also, we called for a replacement for a dysfunctional coffee maker and eventually gave up (bought coffee at the nearby McDonald's). We are going back again during spring break and will stay in a Villa.

      A Great Family Getaway....

      from

      I definately would recommend this resort!!!! My family and I had a GREAT time there! Our room was very clean, the people at the front desk were very friendly, the hotel itself was clean; the waterpark and the 3 level playhouse was a blast!!

      Dissatisfied

      from

      My family of four visited the Wilderness Hotel in August of 2002. Our two nights stay costed $530.00. For that price we received a room that had not been cleaned. We politely pointed this out to the cleaning service, showing them the crumbs left behind by the previous visitors. The cleaning service never returned to clean our room.

      I addressed this with the front desk, asking if the room would be cleaned on the second day, they said it would. We returned to our room on the second day of our stay to find the room had never been cleaned. We did not have fresh towels, our garbage was not emptied and the crumbs from the previous visitors were still not cleaned up. We brought this to the manager's attention, politely, several times. 45 minutes later a male service desk employee arrived at our door with a vacuum cleaner to clean up the crumbs. Five hours later, we received a knock at the door with towels for the evening in a garbage bag, this was around 9:00 p.m.

      That was the extent of our cleaning service for the two days we stayed there, dispite the costly charge of the room.

      I spent most of our second day at the hotel waiting for maid service or attempting resolution with managers and was unable to enjoy the facilities.

      In attempting to address this dispute with management, my phone calls were never returned. I was finally offered a $39.00 discount on the room by the Operations Manager.

      Because of the manager's unwillingness to address this situation in a timely manor and the way in which the upper management handled the dispute once I brought this to their attention, I will never choose to stay at the Wilderness Hotel in Wisconsin Dells again.

      Disappointed

      from

      Don't go to the Wilderness if you can't afford a cabin. The rooms are worn, tired and smelly -- a poor value for the $. Sure, the kids will like the pools-- they always do. I found the place very depressing.

      TripAdvisor Reviews Wilderness Resort Wisconsin Dells

      4.00 of 5 stars Excellent
       

      Travel Blogs from Wisconsin Dells

      Another day on the road

      A travel blog entry by schroederd on Oct 10, 2014

      16 photos

      We drove back to the Amish area and bought some homemade breads and preztel at Pleasant View Bakery which is located in the basement of a Amish farm house in Dalton, Wi. There were many Amish ladies baking the bread as we were in the store. We then drove through the countryside and found a vegetable stand ...

      Amish Country

      A travel blog entry by schroederd on Oct 09, 2014

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      ... and Kingston. We finally found a vegetable farm where we could buy some fresh vegetables. I took a picture of our bounty. We drove up to the farm and waited for someone to come out. Les finally read a sign saying that we should just take what we wanted and to pay on the honor system. So we did and we were very happy. ...

      Fall Trip of 2014

      A travel blog entry by schroederd on Oct 08, 2014

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      We had another great day! Smokey is happy and sleeping most of the time! We drove around through the area and admired all the farms and crops and watched the combines gathering the crops. We have bought some great farm fresh cheese and maple syrup. So good. The day is just beautiful again and we are just relaxing and doing what we enjoy ...

      Fall trip of 2014

      A travel blog entry by schroederd on Oct 07, 2014

      1 photo

      ... to head south to the Madison, Wi area. We arrived in Pardeeville and found a beautiful campsite here. Most of the campgrounds close for the winter. Many folks spend the summer in these areas and then go south for the winter. The day is beautiful and so is the drive. We are doing great and having a wonderful ...

      Touristy little town, but we had to ride the duck!

      A travel blog entry by haapalas on Sep 10, 2014

      5 photos

      ... were closed. But not the "duck" places...of course they weren't! By the way, a duck is a WWII amphibious vehicle...we had them in Baltimore and I always heard of people taking "the duck", but I never really had the urge to join in. Who would have thought...on my honeymoon, in 40 degree overcast weather...I would be forced to ride one because my new husband says we just have to! So I did...and it was TOTALLY worth it! We parked in ...

      Traveler Photos Wilderness Resort Wisconsin Dells

      Good job we only ordered the small one
      Chicago, United States