Wilderness Resort

Address: 511 East Adams Street, Wisconsin Dells, Wisconsin, 53965, United States | Resort
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this resort rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This resort, located on 511 East Adams Street, Wisconsin Dells, is near The Tommy Bartlett Show, Lost Canyon Tours, Top Secret, and Knuckleheads Bowling & Family Entertainment Center.
Map this resort

Amenities

       

    TravelPod Member ReviewsWilderness Resort Wisconsin Dells

    Reviewed by lindaonthego

    Great family waterpark/resort!

    Reviewed Jul 10, 2009
    by (14 reviews) Niles , United States Flag of United States

    We've been to the Wilderness Lodge & Resort 3 times as a family- each time our kids were different ages--from toddlers to teenagers. We've always had a great time and have found it to be a well-run establishment. Unfortunately, the lines can get long sometimes on the bigger water slides, and the place is now so huge, it's easy to get lost moving from one part of the resort to another. But overall, there's plenty to do for all ages, and in the end everyone has a great time.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by mccray2

    Fun

    Reviewed May 2, 2008
    by (2 reviews) , United States Flag of United States

    The entire family loved the resort, the great amenities,and the location.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Wilderness Resort Wisconsin Dells

    I loved the Wilderness Hotel!

    from

    I've gone to the wilderness hotel for about 4 years in a row and I love it! There's tons to do and you don't have to waste money on the other water parks because you have one right at your hotel. It's well kept and has nice rooms. My family and I are going back to the dells this summer and are planing to stay in this hotel. I highly recomend it!

    We got our $$ worth and then some!

    from

    Our family of 4 were there for the grand opening of the new waterpark. Awesome!! It met all of our expectations and more! Great family get-a-way!!

    Good time, with a few complaints

    from

    My Finance' and I stayed at the Resort. The restaurant stationed there was too expensive, the maid service was slow. It took forever to get clean towels and an ironing board. We requested the ironing board at 7:00am and they finally brought it around 1:30pm. We were returning to the room from being out and about and they were just bringing it then. Our rooms were not cleaned properly either.

    Horrible Customer Service

    from

    This Hotel has HORRIBLE customer service, is too large, and the food is overpriced and gross! Our family stayed in a room that was dirty, had gum stuck to the floor, and the drain was clogged. We had requested a room from what we saw on their website, but the room was nothing like what it was described. The manager explained he would have to change the website. They MISREPRESENTED the room! They also accidently(so they say) overcharged us on the room bill. The hotel is also SO BIG, so if you have little children don't stay here. My toddler tired out from walking down the LONG, LONG, LONG halls to and from the waterpark, restaurant, dry playland to the front desk. STAY SOMEWHERE ELSE!

    Loved the Wilderness Resort!!!

    from

    Stayed at teh Wilderness Resort for the 2nd time and absolutely loved it !! Had 3 kids, ages 3, 4, & 9, all of them want to go back! I had a great time also going down the slides.

    Plan to return...

    from

    My family had a wonderful time at the Wilderness. We stayed for 4 nights in a villa. The only complaint I had was my request the second day for a vacuum was never met. (The villa's were supposed to have them). The shuttle service provided from the villa's to the parks was usually very prompt. With 4 children it was a nice alternative to get around the property and not have to worry about traffic in the parking lots. The attentive lifeguards were "priceless". They had effective communication between the guards at the top of the slides and those at the bottom.

    Had a good time

    from

    Overall, we had a great time. We stayed in a cabin, which was expensive but was very nice. The kids had a great time in the water park and loved the indoor playland (dry park). Our only complaint is slow service. We waited for over 1/2 an hour to check in. Also, we called for a replacement for a dysfunctional coffee maker and eventually gave up (bought coffee at the nearby McDonald's). We are going back again during spring break and will stay in a Villa.

    A Great Family Getaway....

    from

    I definately would recommend this resort!!!! My family and I had a GREAT time there! Our room was very clean, the people at the front desk were very friendly, the hotel itself was clean; the waterpark and the 3 level playhouse was a blast!!

    Dissatisfied

    from

    My family of four visited the Wilderness Hotel in August of 2002. Our two nights stay costed $530.00. For that price we received a room that had not been cleaned. We politely pointed this out to the cleaning service, showing them the crumbs left behind by the previous visitors. The cleaning service never returned to clean our room.

    I addressed this with the front desk, asking if the room would be cleaned on the second day, they said it would. We returned to our room on the second day of our stay to find the room had never been cleaned. We did not have fresh towels, our garbage was not emptied and the crumbs from the previous visitors were still not cleaned up. We brought this to the manager's attention, politely, several times. 45 minutes later a male service desk employee arrived at our door with a vacuum cleaner to clean up the crumbs. Five hours later, we received a knock at the door with towels for the evening in a garbage bag, this was around 9:00 p.m.

    That was the extent of our cleaning service for the two days we stayed there, dispite the costly charge of the room.

    I spent most of our second day at the hotel waiting for maid service or attempting resolution with managers and was unable to enjoy the facilities.

    In attempting to address this dispute with management, my phone calls were never returned. I was finally offered a $39.00 discount on the room by the Operations Manager.

    Because of the manager's unwillingness to address this situation in a timely manor and the way in which the upper management handled the dispute once I brought this to their attention, I will never choose to stay at the Wilderness Hotel in Wisconsin Dells again.

    Disappointed

    from

    Don't go to the Wilderness if you can't afford a cabin. The rooms are worn, tired and smelly -- a poor value for the $. Sure, the kids will like the pools-- they always do. I found the place very depressing.

    TripAdvisor Reviews Wilderness Resort Wisconsin Dells

    4.00 of 5 stars Excellent
     

    Travel Blogs from Wisconsin Dells

    Day 15 and 16: Wisconsin Dells!

    A travel blog entry by psquared on Jul 01, 2015

    7 photos

    ... that first to start off slowly. After going around the lazy river once, we got off and went on these "racer" slides that you went down face first and had a little sled (nothing steep, so my mom did it twice and had a blast!). After that, I decided to go on the steep slides - one was a steep drop and then had a loop-de-loop and was enclosed (blue slide), while the other one was a straight drop (red slide)! I did the blue slide twice before I tried the red one! Both were fun, but ...

    T. Tibbar's Trek: Day 5 (6/30)

    A travel blog entry by luvinlif2k on Jun 30, 2015

    9 photos

    ... The tour boats were crazy. They definitely strove to provide an element of thrill for their passengers. They did a high-speed donut in the river in front of us. It made for some nice waves to make the kids feel like they were at the ocean for a spell.

    We headed West from here and stopped for lunch at the Log Cabin Deli and Cheese Shop. It was a beautiful store with awesome subs made from local meats and cheeses. Mom got ...

    T. Tibbar's Trek: Day 4 (6/29)

    A travel blog entry by luvinlif2k on Jun 29, 2015

    7 photos

    ... ticket booth a block away. It took us a while to figure out the layout of the park but once we did we were impressed with the plethera of water rides available to us! The entire human family enjoyed the water rides while my new buddy and I swapped stories in the van. Neither one of us are really very fond of water or of risking our lives on crazy rides.

    While at Noah's Ark the sun came out and it turned into a beautiful day with perfect ...

    Jun 25th and 26th - Wisconsin

    A travel blog entry by mazk on Jun 25, 2015

    7 photos

    ... tornadoes
    though and in the last few days they have had them go through Chicago
    and Michigan which are both destinations in the next week for us.
    Lord keep us safe!



    June 26th – Day 53



    Another thunder and lightening storm
    last night and the area where we roasted marshmallows almost washed
    away. It was covered in 3 inches of quickly flowing water. Made ...

    Return to the Dells

    A travel blog entry by rhettb on Jun 19, 2015

    3 photos

    ... dog jumping
    to Stand Rock and that dog is still doing it now. Seaman was allowed on the tour boat and we
    took a ride through the upper dells with a couple of stops for short walks at
    Stand Rock and Witches Gulch. We
    didn’t get done until about 4 pm and it turned out to be too late to find a
    State Park or campground that wasn’t already full or reserved so we headed
    south about 15 miles to Devils Lake ...

    Traveler Photos Wilderness Resort Wisconsin Dells

    Good job we only ordered the small one
    Chicago, United States