White House Beach Resort & Spa
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How has this resort rated in the past?
Historical Traveler Reviews White House Beach Resort & Spa Ko Samui
Not as good as it once was
This was our third and definitely last visit to the Hotel White House. We previously stayed in 2002/2003 and after those stays had very high opinions of the Hotel White House - at the time it really lived up to its claim of "where each guest is a president". Unfortunately we think that the ethos behind the hotel has changed - and with a big chunk of the reason that we would stay there.
The hotel has changed hands and gone with the old management, is the omnipresence of a manager, who made sure everything was perfect - from service to decor. (In our last stay of a week we did not see the manager once - or at lest he or she did not introduce him/herself to us - pretty remarkable for a hotel of about 40 rooms).
In this stay, we noticed that lots of the small things that made the hotel special had stopped. No longer are there flowers on your bed every night, camphor in the wardrobe. Our room smelled pretty musty and in the bathroom the jacuzzi bath did not work. Unfortunately our bathroom smelled strongly of drains for our entire stay. What we did find a bit bizarre was that the toiletries were from the Fullerton Hotel in Singapore! They all used to be branded Hotel White House. Our room did not contain a hotel directory - not a problem because we were returning guests, but a significant omission for new guests.
The hotel restaurant is still good, and there is an extensive menu.
The restaurant music - Brittney Spears and Westlife - played all day for our entire stay - as this is heard from the pool as well as the restaurant it becomes grating after a day let alone a week - the 2 CD's are repeated endlessly......
The hotel Boutique has closed - not a big problem, but why are there just a pile of matresses in the window? - it doesnt look great.
When we came last I think there was a rule that you had to wear foot wear and a shirt to the dining area (but I could be wrong). That no longer seems to be the case - some people in singlets and no shoes saunter along for breakfast and lunch - people still do tend to wear a shirt for dinner however.
In summary, the hotel has changed and seems to be aiming at a more mass market clientele. The staff are really pretty good but like anything they need leadership and direction. If you want a Honeymoon experience, the Sala just down the beach is better suited to you in my opinion. If you have children and want a "bucket and spade" type holiday the White House is OK.
Lovely small hotel
I defintely do not agree with the negative comments about this hotel. We have just returned form an 8 night stay here.
we arrived to a nice welcome with a drink and a helpful member of staff. there were flowers on the bed. The room had everything you needed and the bathroom was very clean. The jacuzzi bath did not work, but we did not want it so never reported the fault.
Found all the staff very friendly and very helpful. The pool was lovely and not at all murky as one review seems to suggest.
The hotel is surrounded by lovely greenery leading you down a path to the restaurant and the beach. Breakfast although not amazing is nice, and the chefs will cook anything you request. The lunch and evening meal food is delicious and good value for money.
Cheong Mon itself is a really nice resort if you prefer the piece and quiet. Its location means for a couple of hundred baht you can get to Chewang which is much busier, or to Fishermans Village (Bophut) which is in between the two in the lively stakes. Cheong Mon itself has some lovely beach bars all of which are very cheap with good food which can be eaten at tables directly on the beach.
I would recommend the White House as an excellent choice for the money paid. We spent 2 nights in the Sala Samui 4 hotels up and yes this was amazing in comparison, but everything cost at least 4 times more! White House is a lovely, small, very pretty hotel and I would return.
We found the hotel not well mantained and management rather incompetent. For the price of $120USD/night in Thailand - quite a rip-off.
The rooms were dark and a bit musty smelling. Baseboards in need of a fresh coat of paint. The toilet seat cover was stained and yellow. Shampoo filled in bottles with the name of Fullerton hotel in Singapore.
The water in the pool was uninvitigly merky, perhaps due to poor filtration system. The white table cloths and chair covers in the breakfast room were stained. There were piles of pipes stacked against the wall of the hotel on the beach side and piles of furniture and chairs stored along the walkway.
On Sunday, there was no manager on duty. Staff were rather incompetent. In response to one mistake made by the hotel, a staff member said "it wasn't me!".
Apparently, the hotel used to be run by a Swiss management team but has changed hands about a year ago, according to staff. Too bad the Swiss left!
We have just had 10 days at the white house hotel. We stayed in a deluxe room and it was great value for money. I cannot say enough about the staff. They were very friendly and helped us in every way the could. As part of package we had a free airport pickup and they also dropped us back to the airport free of charge. The hotel is situated on Choeng Mon beach which is very peaceful and beautiful. We had the option to eat in our hotel or just take a stroll along the beach to try and of the other beach side resteraunts, all overlooking the water. Overall staying in Choeng Mon is a lovely experience compared to the hustle and bustle of Chewang. The white house was perfect for us, well priced, free newspaper each day, excellent choice of food for breakfast and free internet each day.....as well as been right on the most beautiful beach in Samui.
we found this hotel to suit all our needs especially with a young family.
situated on the beach, the hotel pool kept our children happy all day long
the staff were very friendly and nothing was to much trouble
the rooms were a nice airy type and clean. if you want an away from it all hotel then try this one.
Nice hotel, excellent people
I stayed at the White House on Honeymoon, after we had to rearrange our travel plans because of the 2004 tsunami. I was initially sceptical about how busy Koh Samui would be, as we were looking for somewhere very quiet and un-touristy. The White House provided us with a lovely amount of secluded tranquility in what is just about the quietest part of the island. The hotel is small and compact, but well looked after by excellent staff. Our slight criticism is that it could do with some refurbishment as much of the furniture and fittings are starting to look elderly. But this should not detract from the beautiful setting.
The pool-side restaurant serves an excellent selection of meals and drinks (particularly the fresh juices) and provides a convenient escape from beach hawkers. The spa in the hotel has exceptionally good masseuses, with v.v. cheap massages. And if you give a little bit of advance notice one of the people on reception will drive you anywhere on the island for a cheaper rate than the taxis.
I would gladly recommend this hotel for those wanting a balance between cost and luxury. It's not the most exclusive or best furnished, but is very nice without being over priced.
Unique small boutique hotel
A perfect example of a "boutique" hotel.
Small site but beautiful, lush, tropical garden setting. Thai style villas add to the atmosphere.
Villas are spacious. Bathroom OK - not luxurious. Good spot on beach. Elegant pool and patio area and restaurant overlooking the pool and beach.
My family had a great time in April 2002. Very family friendly attitude but hotel really geared for adults.
My girlfriend and I stayed at the White House from Jan 9-Jan 15 of 2005. We were pleasantly suprised with the hotel. The staff is excellent with good attitudes and very friendly. While we don't have children, we both noticed how nice the staff was to the children at the hotel. The toilet did block, but they moved us immediately to a new room.
The food at the restaurant is suprisingly very good.....enjoyed the Pad Thai and the Beef Salad.....
For what it is...a hotel....we were pleased.....
Stayed in jr. suite for 3 nights
Pros: Spacious, clean rooms. Located on fairly uncrowded beach outside main Chaweng area. Quick turnaround on laundry.
Cons: MANY. Prearranged airport transfer van did not meet us (3 couples)- had to have unrelated tour company obtain a van. No apology or explanation at check-in. Staff friendly for most part, but unable to meet requests and astonishing lack of communication: Some examples- Front desk manager told us he made restaurant reservation at another hotel, but unable to confim on said day- wasted over 1 hour trying to "find" reservation; Promised early breakfast for our party of 6 in order to attend marine tour, but AM staff begrudginly gave us only loaf of bread!; Arranged marine tour, but did not tell us only cash was acceptable means of payment until night before checkout; Forgot wake-up call. Overpriced hotel car service- true at most hotels, but had to use b/c taxis a bit difficult to obtain in this part of island. Bathrooms are outdated w/ poor water pressure, old fixtures. Hotel rate too high for quality of services received.
Recommend: Stay elsewhere.
A wonderful quiet retreat!
This hotel was the third of four hotels in Thailand for our Honeymoon. When we arrived we were quite unimpressed with it's location, we thought it was going to be a bit guest housy! That was until we were shown to our suite, it was lovely. A short (3 minute) walk to the gorgeous pool, and another 1 minute to the beach. The surroundings were perfect but it was the staff who made it for us, so friendly and helpful. We stayed for 11 nights and felt quite emotional when leaving, we could have stayed for longer!!
TripAdvisor Reviews White House Beach Resort & Spa Ko Samui
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