Westward Look Wyndham Grand Resort and Spa
How has this resort rated in the past?
- Adjoining Rooms
- Adjoining Rooms
- Room service
- Swimming pool
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Historical Traveler Reviews Westward Look Wyndham Grand Resort and Spa Tucson
An Outstanding Value for a Memorable Getaway!
We enjoyed a delightful get-a-way weekend stay at the Westward Look Resort. The room are very large, beautifully furnished, with the most comfortable bed I have ever experienced (including my own!).
The grounds are beautifully maintained with nature trails and wildlife everywhere.
The Gold Room restaurant was superb in every way - great food and service - with beautiful views of the city.
I would most highly recommend a visit!
We stayed at Westward Look for 1 night on 6/10/04. Found a very good rate on internet and were so pleased with everything. We had a room overlooking the main pool which was large and clean. The room was also large (larger than your standard hotel room) and clean. My daughter wanted room service during the evening. It was brought very quickly and served elegantly. She is 10 and felt very special. We had breakfast on the terrace of the restaurant the next morning and it was delightful. Everyone we encountered from the bell service to the desk to the gift shop to the restaurant and room service was great. We thoroughly enjoyed our stay and would reccommend Westward Look to anyone staying in Tucson.
Problems at Westward Look Resort
My husband and I were very dissapointed with our recent stay at the Westward Look Resort in Tucson, AZ for the following reasons:
1. Our room preference wasn't available when we first tried to check in (this was corrected).
2. The grounds around the buildings were not well maintained; there were broken path lights and leaking sprinkler pipes everywere we looked.
3. There was a pidgion's nest and pidgions on a beam above our balcony with droppings all over the furniture and cement floor. When I complained about it, I was told that the bird could not be moved and the mess was never cleaned in the 3 nights that we were there (although I was told
3. There were numerous insects in the room and in the bed at night (we were told that this would be corrected but we still had insects).
4. Room service trays were left outside the rooms for more than a day (all around our building area).
5. Parking for the building we stayed in wasn't convient.
6. The air conditioner was loud and cycled off and on constantly.
In our opinion, the entire facility (execpt for the lobby area) is aging and needs a facelift.
Fabulous resort at a great price
This a large, adobe-style resort in the foothills a little north of downtown Tucson. The rooms are very large, exquisite suites, with 4 bungalows in a building. The light, air, and quiet are really wonderful, as is the view of the foothills. When I was there, the rate was extra special and I kept pinching myself that I was able to afford such luxury. There is also a great spa and the dining area is wonderful with indoor and outdoor seating and lovely views. A great place to relax!
Get a guarantee or don't reserve
My mother and I were going to be in Tucson for the weekend and thought we would take advantage of the off season rates and stay somewhere extra nice. We used the AAA seasonal discount which was $89 per night. When making reservations, I explained that it was for my mother and I, so we needed 2 beds and a room with out stairs. The guy said no problem. On arrival we were told we had a room with a king and a sleeper sofa. The desk clerk said that although they told me we would have 2 beds, they don't guarantee that. He seemed weary, like he had to explain that a lot. He offered us a smoking room which we declined. He said not to worry, the sofa sleeper would be comfortable. Well, it really wasn't comfortable for an adult, it was just like any other sofa bed with a 2 inch mattress--not what you are expecting to sleep on at an "upscale resort". It was not made up and I had to call for sheets and make it up myself. In addition there were cockroaches in our bathroom both nights which was distressing. The sliding glass door was very difficult to slide, and the cleaning staff left it open after cleaning our room (which I wasn't happy about since I had left my lap top in the room). The remote control for the TV wouldn't work from either the bed or the sofa, you had to be closer (a small but very annoying detail). Also coming in late in the evening, there was no parking left near our room.All these things may seem nitpicky, but together they made for a disappointing stay, and I couldn't help feeling that we got short changed on the beds because I made the reservation with the AAA discount.The landscaping is really beautiful and we were both happy with the dinner we had at the grill and the breakfast at the gold room, but I wouldn't stay there again. I would expect the room to be bug free and to get the room I reserved at any mid level motel.
Stayed there 3 nights in May 2000. We had a very large room opening on a small, 90% private, garden. The bathroom and the sinks where in separated areas. The tiles around the sinks where very nice. The beauty products where great : I enjoyed the apricot scrub soap and aloe lotion.Big closet, bathrobes.The first morning we took our breakfast outside, there was hummingbirds around us and a small rabbit, it was perfect. The hotel is surrounded by winding path with explanation about desert life, you can ask for binoculars at the hotel to enjoy the scenery. There was orange trees, cacti, big aloe...The swimming pool was a bit too small for kids to play in and adults to swim.We tried the restaurant only for breakfast which was very good.
Our home away from home
We have stayed at Westward Look about 30 times during the last seventeen years.These were va- cations,not overnight stays.Needless to say,we have always enjoyed the beautiful views or the city and mountains from our suite. Staff has always been courteous and attentive to our requests.
Great rooms, just average restaurant
We spent a night at this resort after reviewing its website in April 2003. It has a nice location, but for someone who is looking for some privacy and quiet time be aware they mainly cater for big loads of convention visitors and travel groups.The front desk manager was extremly helpful and upgraded us without asking from a regular room to a kind of suite - very large and with a nice view. Some details of the room are in need of some updating, though (the housekeeping should not leave cleaning cloths in some hidden spots of the room, and the patio furniture reminded us of the 60 ties or 70ties.The resort prides itself for its award winning cuisine, but there are lots of better spots to eat out in Tucson for less. The Gold Room lacks charm and lighting, it was difficult to even read the dinner menu. The service was freindly, but slow and sloppy. In peak times they seem to be seriously understaffed - we had the same experience waiting for our breakfast next morning in a only half-full dining room.The portions for the prices charged are sometimes ridiculous: Two of the smallest scallops ever seen (almost the size of a quarter coin) go for over $ 12 . . . The food was fairly executed, nothing outstanding, and while we were waiting we were able to watch some housekeeping and other staff move loads of stuff over the terrace outside the Gold Room . . they used the dining area as a shortcut. In general, their restaurant needs more attention to service, pricing and execution, while the large size rooms seem to be perfect for families with screaming kids that donīt mind chatting conventioneers long after midnight on the room patios.
Incredibly comfortable & breathtaking!
All I can say is WOW!! As we drove up the resorts 1 mile driveway we kept geting close to the mountainside and the cactus' etc.....We got bumped UP to a room with a hot tub...let me explain; This is NOT a 'normal' room. The room itself is surrounded by a concrete wall....inside the wall is a hot tub, 2 loungers, a patio table and 4 chairs.....how cool is that??? I had requested a room with a view....I think every room has a great view except the poolside rooms. We were right in front of the hummingbird walking trail; this trail had abour 10-15 different stopping areas with tagged items to look for-birds, trees, cactus' etc. It's about 2/3 of a mile. Beautiful!!! We saw rabbits, quail, about 8 different birds, hummingbirds, 12-20 different varieties of vegetation. Really different!!!Our room was nice!! Plenty of room! The pool area was on the smaller side but still plenty big enough to accomodate the kids that swarmed the area when we were there. There was a b-ball hoop on one end of the pool! There are volleyball & b-ball courts on the property and tons of tennis courts! The restaurants were ok. The casual restaurant didn't have a big variety of foods to select from?!! Geared more toward mexican with a very small bar area. The elegant-gold room restaurant seved 4 or 5 course meals...you had to pick each item for each course and very pricey! (I didn't care for the menu items at all....forgive my tastes) We DID eat at a restaurant aboput 10 minutes down the road...I'd recommend it to ANYONE!! Not fancy, not formal...as casual as you can get!!!! It's called Lil Abners'...you have a choice of 3 items; steak (several kind), ribs or chicken all prepared on their outside grill!!! It used to be an old stage coach stopping point....ANYWAY back to the hotel; I would highly recommend this place; the views and atmopshere are INCREDIBLE...the staff is very friendly and very accomodating!!!! Room service was quick (took forever to take our dirty plates though) I would highly say if you are looking for a hotel with 'views' and to be able to encounter Arizona while you are there choose this place!!!! Poolside dining was great...quick...drinks were yummy-cold and filling!!! Great Great Great!!
You Won't Be Disappointed!
The Westward Look Resort is a wonderful place to stay. Though it is an upscale resort, it is very unpretentious. The staff was courteous and helpful, the spa and pool areas are awesome, and the rooms are large, spacious, comfortable, and very clean. Everything was in good order, no broken things, no worn carpet or upholstery, no foul odors. I also like the fact that each room has it's own private entrance and patio. All the guest rooms are single level, which is really nice.
The surroundings and landscape are beautiful. Birds are abundant and you can see and hear so many different creatures. The flora and fauna just add to the beauty of this resort.
My traveling companion usually stays at discount motels and felt that spending over $40 for a room was a waste of money. But after seeing the resort, and then seeing our accomodations, he quickly changed his mind. He was very impressed and pleased and said he now understood how accomodations could be priced higher than $40--and totally worth it!
I would definitely stay here again. I only stayed for one night, and believe me, that was not enough. Next time, I will make it a longer stay. I would recommend The Westward Look Resort to anyone. It's great for families or couples looking for a romantic getaway.
TripAdvisor Reviews Westward Look Wyndham Grand Resort and Spa Tucson
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