Loved Westgate

We stayed at the Westgate Lakes Resort on Turkey Lake Road in Orlando, Fl. It was great. It was a vacation within itself. If ever you want to go to Florida and just lounge and you don't even have to go to Disney, then go to Westgate Lakes. They have paddle boats, swimming pools, bicycle rentals, activities everynight, game rooms, tennis courts, shuffle boards. It was really great. We had tickets to Disney and I had a hard time getting the kids to leave the resort!!!!

Loved Everything

Westgate Lakes is the best place to go to relax, have fun,eat, everything.The service is excellent, the rooms are spacious and very comfortable. I have made it a family tradition for me and my family to go back every summer. I love everything about it.

Absolutely Loved It!!!!

I recently stayed at Westgate Lakes Resort and I had a great experience. My cousin gave my fiance and I the opportunity to use her timeshare and she provided us with a list of places to stay in the orlando area. And we chose to stay here because of the amenties, their photos on their website and the virtual tour on their website.

We stayed in the studio room which accompanys 4 people. The room had a king size bed (which slept great), a sofa which had a pull out full size bed, tv, vcr, toaster, coffee maker, a mini-refridgerator and a whirlpool tub. Also they provide you with eating utensils. It is just right for couples or families that have only one or two kids.

All of the staff was so nice and responded almost instantly to what we asked for. Everyone was so friendly and helpful.

I had a wonderful time and experience and I will definitely stay here again.

Wonderful Westgate

We have owned a Westgate Resort since 1992. First Westgate Villas and in 98 we bought at Westgate Lakes. We have stayed there about 7 times.

We have NEVER been disappointed in the service, cleanliness, comfort, ammenities, or any of the aspects of staying there. The units are spacious, nicely decorated and perfect for a family or friends. Any thing we have ever asked for has been brought almost immediately! We would highly recommend staying at Westgate, probably one of the nicest resorst we have experienced. We are going back in Feb. of 04 and looking forward to it!

Full of unpleasant surprises Be ware!

We stayed at Westgate Lake Resort the first week of May. The room was nice, clean and spacious. TV was not working well and if you own a digital camera there is not USB port to view pictures. I nearly burned my hair with a hairdryer which was promptly replaced per my request (I was still surprised that no one noticed it was a fire hazard.) The whirlpool in the room was choking half the time. Tried to call the spa for an massage appointment but they would not talk to me unless I gave a credit card info even though they had it at the front desk. The service, especially housekeeping and front desk, is very arrogant and inefficient. Good luck trying to replace broken glasses, get more towels or just get answers to your questions. It only took us talking to 4 people to find out where the recycling bin/facility was (happened to be right in front of our building). Very loud at night and there is nothing you can do. The pool is nice but they go over the top with chemical and chlorine. Not a good idea to use at night very, very dirty. Timeshare catch. Please be careful accepting so called complimentary stuff when you buy either a timeshare or vacpac. If you change you mind you will get charged for it. We actually purchased a vacpac but changed our mind as on our last day the housecleaning people were literally kicking us out even though we were allowed to stay until noon (10:00AM is checkout time). We later discovered that we were charged for breakfast and also some charitable fee that was imposed on us. We called to sort it out but were given party line answers by well trained robots. The Resort was probably decent once but has gone down the toilet since. Good location close to major parks. We are not coming back though and will make sure that our friends and family will do the same.

Total Disapointment

I can NOT believe we traded our REAL 5 star resort for this piece of crap!! It was dirty, loud and the staff was irritating. Without 6 beer and a hand full of dramamine every night, there is no way falling asleep was possible. Apparently there is no "closing time" for the pool, so people screaming in it until 2 am is allowed. Then....they actually wanted us to come down for a "free" breakfast to sell us a timeshare. Good thing there is lots to do in Orlando, so we weren't there very much.

An excellent choice

With 3 small kids we are a yearly visitor to Orlando. Theme-parking can be a drain, and down days need to be as relaxing and enjoyable as possible. Which brings us to Westgate. We've tried many timeshare properties in the Orlando area, including Disney's Old Key West, and enjoy staying at Westgate the best. Nice grounds, very nice pools, very large and well appointed units, excellent location for Disney fans (very close), staff that treats you well and solves any problem you may run into, discount ticket booth for all major attractions. We liked the place so well we decided to buy a week after our 2nd visit. It is a home away from home for us. The treatment you get at a Disney on-property location is better, but you are paying a lot more for that ammenity. Not really worth it to us (or to families on a budget), and the deals they offer for prime weeks were just too good to pass up. Highly recommended.

Watered Down Orange Juice

On the surface it looks nice. Nice lake, pool area, large rooms. However, when the staff starts speaking spanish to eachother and you feel like you're in Cuba or even worse, Hialeah and your toilet backs up, their VCR doesn't work and your A/C goes out prompting a 4:00 am move to another room, you know this is no vacation! Then their "manager" promises that you won't have to pay for that night only to find out that they charged you for it anyway and he's no where to be found. Finally, we were there on the 2nd weekend in April. Usually, TV is not a factor on vacation, but there was the Masters Golf Tournament on CBS, which was constently interuppted by the Dish Network's threats because Westgate apparently doesn't pay their bills. After all of that, they try to sell you a Timeshare. Yeah, right! There is no price worth staying there. NEVER AGAIN!!

A beautiful 5-star resort!

We have been to Orlando 3 times and have stayed at the Westgate Lakes Resort twice. It is beautiful and the staff treats you like royalty. The units were clean and relaxing and there were several pools on-site that were for the most part private. The amenities and the restaurant on-site were excellent. We bought our timeshare here, as the sales people were professional and knowledgeable!As far as what is worth seeing and what isn't, Universal Studios, Sea World, and Epcot are truly the best places to visit and well worth your money. MGM was disappointing in my opinion. The food is very expensive inside the parks. Plan on taking $30-50 for that, even if you plan on eating at the cheaper places. Overall, as an adult, I never thought I would enjoy Orlando, as I thought it was more for kids. Little did i know that when I got there, I would leave in tears, as the experience was as magical as it promises to be! What an amazing place!

First Class Accommodations

My family has stayed at Sonesta Villa Resort in Orlando Florida every time we visited Florida. They are first rate accommodations. The staff is wonderful. The rooms are spacious and well laid out. They had activities planned to children while the young adults enjoyed water sports. We'll stay there again when we visit at the end of the year.