Waikoloa Beach Marriott Resort & Spa

Address: 69-275 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, Hawaii, 96738, United States | 4 star resort
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This 4 star resort, located on 69-275 Waikoloa Beach Drive, Waikoloa, is near Dolphin Quest, Waikoloa Beach Resort, Waikoloa Beach Golf Course, and Waikoloa Kings' Course.
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          TravelPod Member ReviewsWaikoloa Beach Marriott Resort & Spa

          Reviewed by bheyl

          Wonderful anniversary treatment

          Reviewed Jul 30, 2015
          by (3 reviews) , Canada Flag of Canada

          Early morning start for a 8:00am flight, had fun talking to fellow travellers that were competing in the Hawaii National canoe races that weekend. Landed in Hilo on Big Hawaii Island and was on the road in the rental car by 9:30. It was raining lightly but we heard that it always rains in Hilo. We traveled up the coast and it was very lush and tropical. We decided to travel a scenic route on the Old Mamalahoa Hwy at one point and stopped at a State Park xxxxxx and hiked down to the small cove. This was right by the Hawaiian Tropical Botanical Gardens. We continued on and did a detour to the Akalla Falls, beautiful lush tropical walk to a tall waterfall, evidently twice the height of Niagara Falls. Stopped on the way back to the highway at a bakery and fruit stand for freshly picked bananas and lychee fruit, all wonderfully sweet. Next stop was a small hamlet of Laupahoehoe Point with a large state park which commemorated the people who had been killed in a typhoon. Lots of rocks and wave action happening so we didn't go swimming, but we were tempted as it was HOT and humid. After this point the road really started to climb and angle into the Centre of the island. We passed through the cowboy town of Waimea and all of sudden WOW total scenery change as we moved from the wet to dry side of the island and we started to see evidence of lava flows. Arrived at The Marriott Waikola Beach Resort at about 3pm, it was beautiful and as we mentioned we were there for our anniversary the treated us very well by upgrading our poolside room to and Oceanview cabana, complimentary glass of champagne and chocolate covered Macadamia Nuts. Really made us feel special. We made it to the room dropped our stuff changed into bathing suits and raced for the ocean, Bryan opted for snorkelling and I just paddled around, water was warm. After cleaning up we headed to the bar and dinner at Hawaiian Calls restaurant who make a mean and potent Mai Tai. Dinner was a delicious Seafood Fest. That's it we were of finally exhausted and collapsed into bed.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by slough

          Cabana on the Beach

          Reviewed Jul 4, 2014
          by (10 reviews) , United States Flag of United States

          We checked in to find out our friends Dan and Jay had arranged an upgrade to a cabana. It was a very spacious room with a big patio that opened out onto the beach. Awesome!

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by ajbrad


          Reviewed Jul 3, 2013
          by (3 reviews) , United States Flag of United States

          Not there yet

          Waikoloa Village, United States
          Waikoloa Village, United States

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by kjer_rasmussen

          Ok hotel men så ikke mere

          Reviewed Jun 21, 2012
          by (13 reviews) Copenhagen Region , Denmark Flag of Denmark

          Hotellet har nogle ok faciliteter, med pool og tæt på strand, men deres Internet er under alt kritik. Der er ikke WiFi på værelserne, hvilket er lidt håbløst, hvis man rejser med mindre Laptops eller Appleudstyr, som kun har WiFi. Generelt virkede deres faciliteter på værelserne til at være godt brugte og af ældre dato. Havde forventet mere fra et Marriot hotel. Servicen er heller ikke top, da den ikke virker oprigtig - virker til at uden drikkepenge glider det ikke så let og det er som sådan også fint nok, man skal jo leve, men tænker de vil have godt af et kursus på et hotel i Thailand - de ved hvad service er og man fornemmer ikke, at de forventer en modydelse i form af drikkepenge, for at levere service.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by reisw

          Great service

          Reviewed Jun 14, 2012
          by (3 reviews) , United States Flag of United States

          Service has been outstanding so far, our waitress at breakfast was wonderful, she even helped get us towels before the towel shack was open.

          Puako, United States
          View at breakfast
          Puako, United States
          Kids on the beach
          Puako, United States

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Waikoloa Beach Marriott Resort & Spa

          Good value at Waikoloa Beach ResortJust returned from a 10 day


          Just returned from a 10 day stay here and we were generally pleased with the experience. The location,on A-bay is beautiful and the convenient snorkelling is great. Get out early before the water gets murky. Although it sometimes seemed a hassle to have to drive 25-30 min into Kailua for tours, dining, shopping, we enjoyed being away from the noise and traffic of town most of the time. Our partial ocean view was as advertised and provided many pleasant viewing hours.We loved having access to the pool 24 hrs -especially the first days of jet lag. Staff were very friendly and courteous except for one time when we arrived for breakfast 12 minutes before the end of serving time. Spa was very nice. Hotel offers good options for all recreational interests.Only complaints were the small size of our room for four and the over-priced average food.

          Paradise at a Price


          We saw the bay before we knew it was behind our hotel. It was

          beautiful. Reading a tour book, we found it was also one of the best

          snorkeling areas around. That in itself was wonderful. I really

          researched to get a good price on this hotel and finally got a garden

          view room for $170. When I first started looking I found nothing less

          than $230.

          The hotel was beautiful. We did have to wait a couple of hours for our room to be ready, but we arrived early. Right at 3 p.m., check-in time, we had a room. Until then, we first had lunch at the beach bar, which was way over-priced for the food quality. We also had a server who acted as if we were a bother. That was our last meal there. We drove 30 minutes to Waimea and had a great meal and the next day to Kona. Prices at the hotel are steep, but we expected that. The view and snorkeling in the bay was worth every cent of the room. We saw turtles, and many tropical fish without going in water over our heads.

          The hotel has a coffee bar and we enjoyed sipping Kona coffee and

          watching the Trade Winds tossing the palm fronds back and forth in the

          evening. While we were there there was a 5.0 earthguake centered in

          Hilo ( and a lady from greeted us in the hallway with "Did you feel

          that? I'm from CA and I can tell you we just had an earthquake.") We

          had been in the jacuzzi and apparently only people who were in the

          building could feel the tremor. We eventually called the front desk and

          they confirmed the earthquake, but had no information, other than to

          watch the 10 p.m. news. I only wish the hotel had the weather channel (

          as a hurricane was headed toward Hawaii a few days later) and local

          news is infrequent. Otherwise, we loved the hotel and hope to return.

          Just average


          We spent 5 nights at the hotel on our 2nd island stop (first was Maui Wailea Marriott), and I must say that I was not as impressed with this hotel. First, when we arrived at 4:30 p.m. (after a not-so-direct flight from Maui/Honolulu/Hilo), only one of our two rooms was ready.

          It took more than 3 HOURS for the other one to be "cleaned". When we finally got into the room, one of the lights was broken, as well as the in-room safe. These things were rectified the next day. My MIL's room that was a "double uprade" featured an ocean view... directly over a construction site. Ours overlooked the pool area - not a good thing when a pool is open 24 hours - the sound traveled very well up to our 6th floor room.

          But, as for a hotel that has undergone a recent renovation, you'd think they could have nicer linens. Our blankets had a few holes in them, and the sheets consistently had stains of some sort on them. I realize that many people come through these places, but please throw out the stained sheets! There were a few days when the cleaning staff didn't get around to our room until late afternoon - a little irritating when you come back to find that you have no clean towels to use. I'd also suggest that they add some more laundry facilities. The only have ONE with 3 washers/dryers - the line on the night I was there to do a few things was HUGE!

          Another drawback that we were unaware of when making our plans - the distance to other areas. It was at least a 40 minute drive to Kona and Waimea. There are some shops & restaurants directly across from the hotel, but these were mostly expensive. A lot of the snorkeling/boat tours start in Kona, so it was always a hassle to get there on time - especially in traffic.

          I did love the variety of things to do on the Big Island, but I think I'll have to research another place to stay next time.



          Nothing relaxes me more than to step into this special paradise.

          September will be my third time this year that I got to enjoy the quiet and beautiful grounds, the great view from my ocean front room (whale season you can see them right from your room), and the great breakfast buffet that comes free with the hotel package. The staff is most helpful and very friendly and the Kings shopping center is just a walk across the street.

          Poor housekeeping!


          We just stayed at the Waikoloa Marriott for a week, I must say that housekeeping is doing a very poor job. Our room was not not properly cleaned, vacumming was not done daily, not to mention the bathroom floors. We were four in the room, 2 adults and 2 children and we were only given 2 towels. The restaurants need a little more variety in their menus and the prices are RIDICULOUS!!I did not agree with the Beach/Towel policy, "VERY CHILDISH" to sign up for a towel, $35 charge to your room if not returned by 6pm. (for a towel? half the time it's a (bathroom)floor mat!)

          Would definitely recommend


          My husband and I stayed at the Waikoloa Beach Marriott for a week while on our honeymoon. We had a wonderful time. The staff was friendly, our room was clean, the grounds were beautiful and well kept and the food was good, especially the buffet breakfast. The hotel is in a good location, about 30 minutes from the town of Kona. There are also a couple of good restaurants and lots of little shops right across the street in the King's Shop dining/shopping center. Overall, we were very happy with our decision to stay there. We had a great time and would recommend this hotel to anyone.

          Sublime time in paradise.


          Just returned from a great, but short, 4 days at the Marriott Outrigger. Excellent service and good facility. The beach and A-bay are great - lots of turtles in the bay. The Kings Shops are so close that they are really a part of the facility. The Friday evening hula (free) is excellent.

          Lots of fun


          We had so much fun there summer of 2002! Nice pools, nice employees and good food. The pools and hot tubs are 24 hours which means you can spend hours looking up at the clear sky and stars. An easy drive from here to Kona, Hilo and Valcanos National Park.



          We were not pleased with our stay here. We did not receive the type of room we booked and we were not offered an explanation as to why this happened. The staff was

          neither friendly nor helpful, indeed, they were barely courteous.

          The room we were in was nothing great for the amount of money we paid.

          The policy with respect to getting towels at the beach or pool is very juvenile and low class -- you are given a piece of paper (which you sign) that tells you if you do not return your towels by 5:30 or if you leave your towel unattended for more than a half hour it will be picked up and you will be charged $35 -- do that many people steal towels that it is necessary to have this policy! In fact, the policy is absurd because half the

          time that you go to return your towel the attendant is not

          present and you have to track him down (which I observed many people do) he then tells you to put the towel back and not to worry about the piece of paper you signed agreeing to their policy on return of towels! This was quite annoying and the most low class thing I have ever seen a hotel (that is supposed to be

          a four star hotel) do.

          On the positive side the grounds of the hotel are nice -- but that's the only positive thing I can say about this hotel.

          Of note, is the fact that Marriott just took over this hotel so maybe it has changed since the change of ownership (I don't know what it was like prior to the Marriott ownership). I would never stay here again and you can definitely do better for the amount of money you are paying!

          Hands down best


          Our first trip to the big island we stayed at the Hilton Waikoloa and really like it. 5 years later (2001) we stayed at the Outrigger, oh my what a difference. The outrigger actually has a real beach you can swim or surf. The Hilton has a man made lagoon with about 3 feet visability. The outrigger has an excellent breakfast free every morning. The staff were friendly and bent over backwaqrds to make our stay pleasant. We will be returning and will stay at the Outrigger from now on. Although the Hilton has it's charms for the price stay at outrigger and just visit the Hilton while there.

          TripAdvisor Reviews Waikoloa Beach Marriott Resort & Spa

          4.00 of 5 stars Excellent

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