Two Bunch Palms Resort & Spa
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Historical Traveler Reviews Two Bunch Palms Resort & Spa Desert Hot Springs
So incredibly overpriced for what you get ....
I stayed at TBP for a 4 day weekend last year. We booked a very pricey package that included meals, spa treatments, and a cabana suite with a jacuzzi. The staff could not keep this package straight. We were given bills after meals, after spa treatments, etc. Figuring out the real charges at checkout was a time consuming nightmare. We probably ended up paying hundreds more than we should have. There were dirty towels and trash littering the lake and lawn area the entire time. It was as if they had no ground crews to oversee this important area. The private jacuzzi at our cabana was very plain and unimpressive. The final tab for this weekend was around $6000, and that was a joke for what we got.
I would highly recommend researching other resorts in the area.
I cannot believe anyone could have anything negative to say about Two Bunch Palms. I go there regularly with my fiancee and it is such a beautiful natural setting and romantic place that it baffles me how anyone can not like it. We pick fruit off the trees and eat it, sit in mud baths that make us feel high for two days, watch the turtles in the lakes, and eat great healthy food at the restaurant. Granted, we usually stay in the nicer rooms, but it's like paradise!
Biggest dissapointment of the Year
My boyfriend and I booked a weekend away for our anniversary at this dump, and we were incredibly dissapointed. Thier website is very misleading. When we walked into our room we both looked at eachother and started laughing. It felt like we were staying in a crummy motel.
We both asked the manager to show us another room beacuse we were so disspointed. This room was even worse. We left, as soon as possible, and spent our weekend at the Viceroy in Palm Springs. I highly recommend the Viceroy!
Very peaceful & relaxing
Last spring, I was fortunate enough to spend two days at Two Bunch Palms. It was incredible. Very quiet and tranquil. The staff is professional. The food is delectable. And the spa treatments are among the best I have ever experienced, especially the epecurean body facial. The place is not flashy. It has a feel of comfortable, understated elegance. For those whose reviews of TBP were negative, I can only think that they must be the type of travelers who are most comfortable with a large, glitsy hotel situation. Each to his own. I think TBP is one of a kind, fantastic!
An Enjoyable and Different Experience
We went to Two Bunch Palms, not knowing exactly what to expect. It is a unique location and I will give it credit right off the top for individuality. It is not the most groomed, most decorated, or most packaged location I've visited. Yes, some of the furniture is unusual, the "matches" questionable, and the landscaping less than Disney-like.
BUT, the spa services were outstanding, as was the on-site restaurant.
The included breakfast is a real treat. The mineral pool was a distinctly different and enjoyable experience. I would recommend Two Bunch to those wanting to take a restful one-of-a-kind break.
A big disappointment
I can't believe how people are taken in by this place. Our room had the most hideous furniture I have ever seen, the restaurant was like something out of Twin Peaks and the staff at the spa were talking so loudly about another guest that I complained. The fact that there were notices everywhere reminding one to keep the noise level down was the ultimate joke. Well, that and the rates!This place is nothing special and is easily eclipsed by many spas I have visited in the UK. To say that Two Bunch Palms is one of the best spas in the world is just plain silly; never before have I felt such a disparity between what I have read about a place and the reality.
Not for everyone (thank g-d)
Words can not descibe a weekend at Two Bunch Palms. The staff is incredible from the front desk to the dining room and especially the tecnicians in the spa. It is not for everyone. If you need someone to kiss your bottom by handling bags or room service stay at the Ritz, but if your looking for a relaxing experience than Two Bunch is your place.
Yikes! Be careful
Several years ago I had the occassion to be at TBP and can still remember the disappointment I had as a result of my spa treatment. I have aggressively tried to resolve my complaints, but to no avail, so I am posting my comments for others to view.I specifically asked for a spa treatment to relieve my itch skin...the therapist assured me that the salt scrub would be the best. After rinsing the salt off, I told her to observe the HUGE, RED welts all over my body. She said that she'd use a lavender massage lotion and that it would calm it down. Well, it didn't and I spent the rest of my holiday with a fever and horribly itchy welts. I called the manager and she said that I should get some aloe lotion to calm it down, as she had experienced something like this on one of her holidays.My request for a refund of the treatment price..at the very least was met with a NO. What a bummer.
Down on Two Bunch Palms
I made a reservation at Two Bunch Palms for some spa treatments for a group of friends. I gave them my check card to hold the reservation, and (fortunately) they mentioned that they run the charge right away, instead of at the time of service. I asked in that case if they could put it on my VISA instead, since it was pricey and payday was around the corner. Well they ran the full charge on my debit card and I overdrew. I called to find out what happened, and the slow response and unapologetic manner of the spa staff started to rub me the wrong way (i.e. "If you didnt want us to use your check card, then why did you give it to us?"). So I spoke to the manager, who told me he didn't need my business, and that I should consider going elsewhere. Wow.
Because it was a special occaision and several other people in our group were looking forward to the experience, I kept the reservation, but didn't enjoy the experience. The spa is small and dark, in the basement of the building, and has not been remodelled in some time. Their version of a steam bath is the old style cabinet (claustaphobia!), you need to bring your own robe, and there are no lockers for guests. Lunch at the restaurant was so-so, although the service there was friendly.
Maybe they serve so many movie stars at this place that they dont care about the little people, but I would avoid it at all costs. The shoddy facilities dont really warrant their superior attitudes, and based on their prices you should be treated like royalty.
Not For Everyone
After looking at 2 Bunch Palms website and noticing their high rates, even in low season, I was looking forward to a stay here. I was extremely disappointed! The room we got was far from the restaurant and 2 small pools, and totally lacking in any charm whatsoever. It looked like a Motel 6 room in need of renovation, but priced at $228!!! The outdoor lounge furniture was cheap and uncomfortable (no cushions) and there were no misters anywhere. The restaurant was good but expensive and offered no poolside service, the spa facilites looked uninviting and the landscaping was drab and uninspiring. Bottom line: A Bohemian resort at Ritz Carlton prices.
TripAdvisor Reviews Two Bunch Palms Resort & Spa Desert Hot Springs
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