Thundercloud Resort Big Bear Lake

It was small, filthy and falling apart. You had a choice of scalding hot water or freezing cold! We thought this place was hardly a "resort"! As a matter of fact we thought it was a dump!

This was a group ski trip with about 30 others. When we checked in everything seemed normal until we were told our room was across the street. Upon entering the building, we noticed how dirty the common area was. When we entered our room, we saw the filthy carpets, which were wet. The old disgusting bathroom should have been torn out years ago. We should have brought seat covers for the toilet. This place is a dive. We couldn't get any sleep because people outside were having a fight with someone next door to us and they kept on throwing rocks at the windows.

Made the same mistake as other people...went off the reviews and thought it would be decent. Can't call it a "flea bag hotel", but can call it an "ant bag hotel". The ants were everywhere, we were annexed from the main building, the shower didn't work. We should have tent camped!

This place is dying a slow death. Reserve a room months ago & was sent to an annex building of rooms next to the Bowling Barn.Room was large but there was a constant droning of a generator or compressor all night. Ants crawling around bathroom sink, poorly painted room, kleenex box was empty & the toliet that ran forever. Furniture seemed to be brought in from another hotel they had a flyer on in the room. We'll never go back.

We were really worried about staying at this place after reading the other reviews, but we had already made the reservations and didnt have time to change them. The staff was amazing, they allowed us to check in early (9:00 a.m) so that we could head out to the trails of Big Bear. The room was huge and beautifully decorated. We were quite surprised considering we had only paid $69/night. I would definitely recommend this hotel to anyone staying in Big Bear. There is also a nice little restaurant in Fawnskin called the Goldpan. Nice people great food. We were WOWED!

We didn't believe the reviews we read. This place was terrible and it's location was not great either. I share a triple dorm room that was better than this place.

Don't go hee unless you are desparate!

Matt & Heather

This place is a nightmare. The room was dirty to say the least. The bathroom had not been cleaned with bandaids in the shower and an unsanitary toilet. The kitchen was a mess and smelled horrible. The fireplace was so full of cigarette butts, it stopped working. The owners need to start with a bulldozer and renovate this place. The best part was checking out and driving away.

We stayed in one of their family units and it was such a horrible experience that we didn't stay the second night. The heater was very old and noisy that when you had it on, you couldn't sleep. We had to turn it off to go to sleep, therefore we froze during the night. The shower was so old and the pipes made noise. We actually had to call the desk and get a maintenance man over to adjust the temperature of the shower or else we would have been scalded to death. Everything in the unit was run down and old, such as the cracked, old toilet seat, and not inviting at all. The kithenette was filthy and I didn't even want to go in there. Dust was on everything. I will never go there again and tell everyone else to never go there. We paid too much money to get such a dump!

Thundercloud is definitely not the "Ritz", but it is perfectly acceptable if your on a budjet. I would recommend it more for the younger croud who's going to spend most of their time out of their motel anyway. It's also one of the only motels that doesn't require a 2 night min. which is always a plus. I just booked a room for next month and definitely looking forward to it.

We stayed there in a family suite for one night in Sept. The heater was broken so they give us a second suite. After we moved more nightmare came.

One mattress was in such a bad shape it was not usable at all. The room was not clean with visible dust everywhere. Even worse, the temperature adjustment level was broken in the shower!

The staff was friendly and courtesy, that is the only good thing I can say about this motel.