Historical Traveler Reviews of The Westin Maui Lahaina
Awesome
from A TripAdvisor Member
the best hotel on kaanapali beach,the grounds are immaculate, ocean front view is incredible, we were on the 7th floor, 5 pools and covered lounge chairs, the people were very nice, needless to say everything was heavenly!
Truly Paradise!
from dedebiren
I felt like I was in paradise from March 13 through the 19. The hotel, pool, beach and grounds are beautiful and the entire staff is superb, as they were there for us at our every beck and call. The rooms were also beautifuly decorated, but a bit small for 4 people. Not a big deal, however, because how much time do you spend in your room while vacationing in Hawaii? I would highly recommend this resort - it's worth the extra expense!
What a waste
from houbrm
stayed here first week in march. they add a daily $13 resort fee which they do not tell you about until you get there. the fee is for coffee (which i don't drink), health club (which is the last place you'd find us on vacation), local newspaper (about 20 pages long telling you whose maui birthday it is), and parking (which we used). the carpeting was spotted all over. the bathroom was made with short people in mind - the sink was lower than normal, and to get the shampoo out of my hair, i had to bend over. we had a connecting room - we could here every thing going on next door. coulsn't get a better room because there were at least 3 conventions going on. breakfast (2 eggs, bacon, toast and coffer) is $18.75. the same breakfast in lahaina is $4 - $7. couldn't hear a word the front desk said as there is this waterfall right in front of it. plus they were not friendly. only the japanese speaking concierge would wait on us - the american woman ignored us. there are better places to stay in maui - especially the kea lani.
Going 2 more times this year!
from kimberlynyc120
I went to the Westin, Maui for the second time in early January of 2003 and had a lovelier time than the first. The place is beautiful and the pool and lobby area is full of life, flowers, plants, flamingos, waterfalls. We rented a cabana in the adult pool area, the beach was great and the waves were firing,which is unusual for Ka'anapali beach but nice for me because I like big surf. THe hotel is within walking distance of a nice shopping plaza (complete with stores like Bath & Body, Versace, surf shops, ABC stores, pizza etc.) as well as many very good restaurants (Hula Grill is my favorite). WE found the staff and locals to be very nice (probably because we're very friendly people ourselves and you get back what you give out). The rooms were nice, we had a partial ovean view which ovrelooked the pool area/waterfall and farther out, the ocean. The beds are just heavenly, not "hotel beds" at all. I'd recommend the place to anyone, but beware, it is expensive around Lahaina because of the many tourists.
Saved my vacation! Terrific Resort!!
from A TripAdvisor Member
Moved from the Royal Lahiana beach-front cottage (horrible waste of money!) to the Westin Maui. Exceptional service, facilities, food and room-service!
Additional compliments to front-desk staff (Tony was a lifesaver) for their great assistance in getting us in at the very last moment (11pm on New Years Eve!).
Avoid the in-house Pleasant Hawiian Holiday tour person; 'This Week in Maui' and some of the other guides give you all choices; PHH only gives you their picks which are more expensive and further away.
Ironwood Ranch in Kaanapali is great for horseback riding, btw and ony 15min from the Westin, not 1.5h like the others...
Great 5 days-- worth every penny!
Great hotel, great time!
from A TripAdvisor Member
We were here for 4 nights and we had a great time. The pools were great and the the view from the deck on to the beach was first class. This is a first class resort and if you are looking to have a relaxing time and enjoy your time this is it.
Just Terrific!!!!!!
from A TripAdvisor Member
The Westin Maui was absolutely fabulous! Besides the breathtaking beauty of the resort and Maui, the staff were friendly and corteous. Any questions we had or reservations to make, the staff were there to assist. I hope I will have the opprtunity to return to a culture and people of such beauty!
Nice hotel
from A TripAdvisor Member
We stayed at the westin maui on Aug 8,9,10. Two nights were free because I earned them using starpoint rewards. I found the hotel to be very nice. We were upgraded to a partial ocean view free of charge. The room is sort of small but very clean with a great bed. Our partial view allowed us about a 60 degree view of the pool and the ocean. The breakfast buffet was very good at about $45 for two but watch the birds. Very nice pool area and beach. I also stayed at the sheraton using points and would rate the westin above the sheraton. We are currently at wilea at the renaissance and it is much nicer in the area than the kanapalli area but more expensive. I will also rate the sheraton and the renaissance. When requesting the westin get the partial ocean view and it will be just as good as ocean view.
A wonderful end to a great trip!!
from A TripAdvisor Member
This was also the last place on our Hawaii trip that we stayed. I would defintely recommend it! Earlier on the trip we stayed at the Hilton Waikoloa Village, the Four Seasons and then here. The waterfalls and birds made the atmosphere! Of course there was the shopping at the village next door. My brother ended up buying his wife's (now wife) engagement ring at Tiffanies there! The beach below was beautiful and connected all the hotels so there were plenty of people down on the beach. Always something to do! Rooms were nice and kept clean, the food was good! We even got a wonderful massage! A GREAT TIME!!
Westin Maui let down and redemption
from A TripAdvisor Member
The Westin Maui was the last stop of our honeymoon. We had stayed at two other wonderful places on Kaui and Hawaii. When we arrived, the building was being remodeled and the noise and construction out front was something I hadn't expected (Nov 2000). The wait to check into the room was at least half an hour and the staff seemed very unorganized. When we did finally get to our room, my new wife cried. Mainly because it looked like a pornographic movie had been filmed there recently, and she had picked this hotel off of others recommendations. The walls, carpet and sofa were so dirty and stained we didn't know what to do. As we were trying to decide what to do, the baby in the room next door started to scream. I would have nothing of this. Back down to the front desk we went and decided to for go the line again as I was upset but calm. We told the staff that the room looked more like a Motel-6, rather than a Westin. (NO offense to Motel-6, just remember we're mad) They claimed there were no other rooms due to the construction, but that the remodeled rooms would be completed on the first floor in two days. I insisted on one of those rooms and a cleaner room for us to stay in for the two days we had to wait. After some bickering about the available (cleaner) room being an upgrade due to the view, I stated I didn't care about the view... I Wanted A Clean Room. For no additional charge they gave us a new room on the 8th floor that faced the mountains, that was a little dated, but much cleaner and a lot nicer than our original room.
The Westin redeemed itself on the third day of our stay. True to their word, the bellman moved our packed bags to the newly remodeled room on the first floor, overlooking the pool. The room was fresh and clean and we were the first people to stay in it. The carpet was brand new with a raised leaf pattern and the furniture was dark and rich and brand new also. We both agreed that this was what we expected to see the first time. Our three nights in the new room were a relaxed and fitting close to our honeymoon. And on the last day there, my wife cried again... not because of the room, but because we had to leave.