Westin La Paloma Resort and Spa
Travel Blogs from Tucson
Breakfast in Texas, lunch in New Mexico and supper in Arizona Stopped in to tombstone, neat place, a little off season so not all open yet. Had fun at Big Nose Kate's Saloon. This morning we found out we were on the edge of hurricane Manuel, flash flood warnings for west Texas, we dodged major rain till noon, then we were good. One small shower, then cleared up and rode into the sunset into ...
Warning: lots of cute doggie pictures!!
We got to Daddy and Linda's mid-afternoon. I was looking forward to emptying the car and taking showers. We were warmly greeted and the trip was off to a great start.
Every day was a good day. No matter what we did it was just good and everyone was content. A highlight for me was showing Linda the Wii and watching her play baseball. I hope Daddy gets up and plays too! We also showed them Netflix and how to use a new ...
We woke up this morning at 11 in our beds. And had one of the best mornings on our trip. We swam in his pool had brat for breakfast which was not fluffy and only air we really had to chew. We listened to jack Johnson music on Pandora Radio and the sun was burning with 32C. We tried to do some of our laundry and then we went to the University. We had lunch at Panda Express on ...
We dropped off Star at the service center and then we spent the day at the Pima Air and Space Museum and the Aerospace Maintenance and Regeneration Group (AMARG). The museum covers 80 acres and includes more than 300 planes; some were inside hangars but the majority was outside. What an incredible array, from before WWI to present day, private and military planes, passenger and ...
Still haven't seen any critters in the desert. Had to stop at a Border Patrol check...the guard kept looking at me like maybe I might be hiding something. I just smiled...LOL! We passed the check! LOL! The had sniffing dogs.
Passed real close to Mexico. Saw lots of helicopters flying around in one area and Border Patrol SUVs parked in the bushes.
Got caught in a dust tornado ...
How has this resort rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
Historical Traveler Reviews Westin La Paloma Resort and Spa Tucson
The Westin is beautiful, high on a hill overlooking Tucson's city lights. Birds and bunnies live in the wonderful natural landscaping.
More party than relaxation
Stayed here while my wife was at a conference. I found the pools and the service to be excellent. Fitness, Spa, and accomodations were not on par with other "spas" in tucson. The spa, fitness center, and golf course are actually private clubs, with hotel guest access. This does'nt make for a welcome feeling. Had a great time at the pools and the lobby bar. If you want to relax and feel secluded, go to the Omni, if you want a kid friendly, or Party atmosphere, go to the westin.
We stayed at the Westin La Psloma Resort on August 29-30. We were in Tucson attending a wedding and reception....the reception was jeld at the La Paloma. Our group spent in the $12,000 range during our stay. We also frequent Tucson 3 to 4 times a year.
Need to improve
Definitely not up to 'Resort' quality. Room was a non-smoking room that reaked of smoke. Garden Restaurant service was BAD.... We were told they were out of bread at 12:30pm, after asking another server, bread appeared after we started eating our sandwiches. The waitress did not return to pick up the bill; we took it to the hostess who then had to locate the waitress to clear it from the computer.
The Sunday brunch was great! J-Bar dinner was nice, but the bartender used too much sweetened lime juice in the Mojito, making it undrinkable.
Ouch - this place is the worst!
In 20 years of business travelling, this was one of the worst hotel experiences. The bellman dropped my laptop computer on the ground and broke the screen, then denied it (even though I saw it happen). The hotel refused all responsibility for the damage, based on the denial of the bellman. The second day I found 2" long cockroach in my room. I checked out on the second day of a three-night prepaid stay.
Resort is beautiful and caters to kids but the rooms are largely spread out like long arms away from the main house and one is often alone down long dark outdoor hallways. Last time I was there a man was molesting women and girls. There was no video security and few guards. Police were called.
After staying at the magnificent Miraval Resort and Spa, and then road-tripping it through Arizona and staying at overnighters, our last stop was the Westin La Paloma. All I can say is I didn't want to leave.The service was excellent. Not only were were the Valets welcoming, but the Front Desk staff was efficient and friendly. Check-In was a breeze, especially after being on the road each day.The pool was beautiful with attentive servers and pool attendants.Now for the food! We ate at JBAR, an informal version of Janos, their main restaurant. I cannot begin to tell you how great the food was!!! INCREDIBLE! From the sweet and spicy calamari, to the tamarind crusted salmon, every morsal was loaded with amazing tastes. To top it off, we had the ...are you ready? Chocolate, peanut and caramel bomb, with a bananas foster milkshake (served in a martini glass). Are you with me now? Service was great. Attentive and prompt with no errors.I would highly recommend staying at this resort if you find yourself in Tucson. You will not regret it. Yes, they charge for Valet, but you can self-park. Yes, they have a Resort Fee, but who doesn't. Most hotels across the country are implementing this fee and it was explained to us upon check-in.Again, if you get the chance, check it out!!
Living in the general area of the Westin it is convenient to take local friends, and out of town visitors and family. On a recent visit I was so upset by the way my guests and I were treated... We first had cocktails and then were seated outside at a Bistro table. We sat and enjoyed our conversation and the nice views. We waited one hour and not one person ever returned to our table.
We got up and left of course and no one seemed concerned. I recently called to make a complaint over a week ago and no one has called me back.
They told me at the time I called that a patron was currently having a cardiac arrest.
Immagine that! With the poor service I would much rather drive to Loews Ventana Canyon.
had a great stay, nice room, fantastic golf, i do not mind to pay for valet so was good. Janos was expensive but good bistro good and value some good wine also to be had, no kids so had good time!! i'd go again pools were great!!& the beds heavenly obviously im a SPG!!!
If not for the nice setting and pools, our recent vacation at the Westin would have been a bust. They charge you $10 a day in addition to the room charge, for the "resort fee" (which they changed to $11 during our stay without telling us in advance), the food is only OK and terribly overpriced, and we were charged over $11 for a single long distance telephone call which lasted all of two minutes. When I asked to see a telephone bill or have the charge reduced to what it actually cost the Westin,I got no response. To top it all off, they added another charge to my credit card without my authorizing it. Considering we spent 5 days and over $1,000 at the Westin, I consider their customer service to be dismal. Many mornings when the kids went for a swim, there were no clean towels by the pool. The poolside food was not fresh and way overpriced. The valets wanted $12 to park your car and gave us dirty looks when we chose to walk across the street to get our car on our own. I know the hotel industry has been hard hit this year, but maybe the Westin should wake up and realize that treating customers right is the key to repeat business in the tight hotel market, and that families traveling on vacation these days are on a budget. For a place that markets itself as a "family" resort, we didn't find them particularly family friendly.