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Historical Traveler Reviews The Sagamore Bolton Landing
Top Notch Resort
The Sagamore is an absolutely fabulous resort. My family vacationed at the resort for three summers and we have never been disappointed. My husband and I have spent many vacations at luxury resorts (eg. Four Seasons) and we agree that the Sagamore provides Top Shelf accomodations.
The beach in the summer is absolutely fabulous, especially if you have children. However, there are plenty of quiet places to sit and enjoy the spectacular view of the lake. The service is impeccable. We have always stayed in the Main Hotel and have always been extremely pleased in the appointments and cleanliness of our rooms. In reading some of the less favorable reviews, I can understand that some guests may not agree with the policies of the Sagamore. The hotel does expect a certain level of conduct from its guests. A dress code is in place, and children (although very welcome at the resort as a whole) are not permitted in the five star restaurant or the veranda for dinner.
Bolton's Landing is a lovely little town and walking distance from the hotel. There are inexpensive family restaurants, quaint shops, and an ice cream parlor. One night we were stranded in town during a thunderstorm. I called the Sagamore, and a van arrived within five minutes to take us back to the hotel. Very nice.
As for the expenisve rates, well, you get what you pay for. If you are looking for a five star experience at one of America's oldest and grandest hotels you won't mind paying the price, otherwise there is a Holiday Inn down the road.
Perfect Weekend Escape!
This hotel is superb. After spending a long weekend here enjoying the beautiful foilage, great service, spectacular lake views, and numerous resort activities from the spa to walks, to swimming in the pool overlooking the lake, to just relaxing in the room, i don't understand the negative reviews. I think they were written by people used to staying in motels. I've stayed at some of the world's most prestigious resorts, and this one has a rustic charm and first class facilities.
We stayed in a lodge suite overlooking the lake - the room was clean and spacious, and the large bathrooms were nicely decorated. The living room was a nice adirondack decor, the gas fireplaces were perfect for a chilly day, and each one has a little terrace with rocking chairs overlooking the lake.
Try to have tea in the atrium as you take in the spectacular lake views.
Worst value on the Lake
By looking at the dreamy web site, I thought the Sagamore, though expensive, was going to be worth it. My family stayed in the Lodge and you'd think we checked into a Holiday Inn. Tax, tip, and room cleaning charges pushed the room price to around $350 @ night!! The first room we were given was below street level, what a dungeon!! The other had a beautiful view of the parking lot. Pilly polyester comforters on the bed did not add to the ambiance of our stay. Beautiful grounds except for the dirty drink glass that stood outside our room for our entire stay. Stay somewhere else, save your money and visit the Sagamore for a drink. I also wrote the management about our stay and have no response for almost 30 days.
Hotels like this only will not receive repeat business
My family of four and our friends (family of three) stayed at this hotel for the 2004 Labor Day weekend. Like other customers who have submitted reviews, we were very surprised at the additional service charge of $6 per person per night (not listed on the hotel's website). There was also an extra charge of $50 per child per night. One could understand an additional charge per child if breakfast was included in the room charge, but no that was not the case. For a two night stay, our bill amounted to $1800!
The absolute worst feature of the hotel was its staff. There was no visible management in the main lodge. And when hotel staff were in view, they were untrained and doing something ill-timed, like vaccuming a lobby area full of guests! At the rates the hotel charges, it should have fabulous, courteous and well-trained staff. Instead the hotel has concierge staff with no idea about local restaurants because they have never been to at any of them, recreation staff at the lakefront that would rather talk among themselves than assist paying customers and staff that take 2 hours to serve pre-prepared lunch sandwiches in plastic containers to customers sitting lake-side. We had difficulty obtaining a dinner reservation at Trillium, the main dining room. Funny thing was, when we finally obtained the reservation and went to dinner, the dining room was only 1/2 full! Where is management?
We travel often, in the U.S. and abroad. We give repeat business to many hotels. This will not be one of them.
Kiss Your Hard Earned Money Goodbye
Having just returned with my family from our most disappointing vacation ever, I am compelled to write my first review to alert other unwary families.
The Hotel is, in this writer's opinion, simply a "rip off." As a guest here you recognize, given the published rates, that you are paying top dollar to stay at the Resort.
But you are then gouged by the Hotel with a myriad of charges. In essence, the Hotel takes your credit card "hostage" and proceeds "willy nilly" to rack up an assortment of gratuities -- including a daily "service" charge of $6 per person (including infants, but apparently not pet fish) per day. A family of four pays $24 daily. What you receive for this daily "shakedown" is anyone's guess.
Dining staff generously award themselves a mandatory 18% tip. Yet, the so-called service itself is less than mediocre across the board.
I guess since the staff receives "guaranteed" lavish gratuities, the idea of providing minimally acceptable service would be gratuitous.
The "Lodge" accommodations approximate what one might find at Motel 6, but no one bothered to "leave the light on for" us even at the daily rate topping $530 -- nothing included.
It's hard to fathom how this Hotel does "repeat" business. As the saying goes, "fool me once shame on you, fool me twice, shame on me."
Romantic, But stay in the main Hotel
A beautiful, historic hotel with an extremely friendly staff. We visited during the off-season (May 1, 2), but we enjoyed the sereness of Lake George more than had it been bustling with hundreds of people. We sat out back on the adirondack chairs, mesmorized by the beauty of Lake George, sailboats, kayakers, all while enjoying high tea, finger sandwiches, shrimp cocktails, and drinks, served by our great waiter Aaron. The dinner was good (make sure you get Joseph as your bartender and waiter), the brunch next day was delicious. Our hotel room was impeccably decorated with amazing colors, a comfortable poster bed, a view of the lake, and a shower you don't want to come out of. We upgraded from the lodge to the main hotel, and it was a wise choice. You can only enjoy the grounds if you are part of the main hotel. Make sure you take a walk over to the pool and spa. Read the wall that explains the history of the hotel to understand why the Sagamore is so special, and don't miss the original menu items from the late 1800's. Visit Saratoga on your way home too, only 20 minutes away!
Beware of Rooms
We stayed here in Aug. 2003. We had a room in the lodges and were VERY disappointed with it for the price we paid (over $300 per night!!). The lodge rooms are very small, run down, old furniture, dirty windows, carpeting worn, very small bathroom and just overall shabby -- smelled bad too. YUCK! We don't know about the rooms in the main house ("castle"). The grounds and main house are beautiful and the food was excellent (expensive). It has a good location right on Lake George with breathtaking views of the lake/mountains. But beware of those rooms!
Read the rules, bring lots of cash
The Sagamore is a great place if you love a well ordered and expensive vacation. Every order is charged an 18% service fee regardless of where it is served. The staff is constantly telling you that you are breaking some rule or another and adding that they are unable to accommodate your requests. One evening my brother and I were asked to leave the dock because of the danger of drowning. That is, two middle aged men need a lifeguard at the Sagamore dock at 11PM. The staff is vague to hostile when you request a private banquet or meeting boating facility for a small group. They said that these facilities were reserved for large groups. Even when pressed they refused to say how large a large group was. In short the staff is haughty and vaguely hostile. The rules of the resort are tedious and arbitrary. The local animals pick at the dirty dishes left after room service and every service is charged an 18% gratuity weather you like it or not.
This Is THE place to stay while in Beautiful Lake George
My family and I visited Lake George the first time when I was around 12, and we stayed at another hotel...not to be mentioned...that was 'antique' to say the least. The next day we went to the Sagamore, and WOW! This place has everything...spa, fitness center, normal rooms, suites, Loft suites, and most importantly, a Beautiful lake view can be seen from All angles...the Sagamore is its own island!!!! It even has a swimming areas roped off, a little beact, boats, trails, hiking,....Everything. We have gone back every year since, and now im 18 years old. Eat at the resturant thats next to Chicks Marina...and rent boats at Chicks Marina...thats in Bouling Landing. THIS IS the BEST place!!! PLUS it has a guard at the gate, and one time my sister cut herself and we called for a few bandaids and this emergency crew came within 2 mintues...STAY HERE!!!!!!! its Great!!!
Stay here, but eat at the Algonquin!
Stay at the Sapamore but eat at the Algonquin!!!!
TripAdvisor Reviews The Sagamore Bolton Landing
Travel Blogs from Bolton Landing
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