Peaks Resort & Spa
Travel Blogs from Telluride
... ski resort to visit. The mountains surround the town like an amphitheater. The reason for being there can be viewed from everywhere in the narrow valley. Larry got several recommendations for a place to eat and we looked at the best one. The food descriptions were, shall we say, unusual. Nothing on the menu turned Darlene on so we had a drink and searched for a second opinion. We found a ...
... on the hike until it got too steep through the gorse-ish shrubbery. Shrubbery!
We later found that the wooden towers surrounding the Helm's Deep Castle Wall (it was a Gold/Silver Mill) accommodated a tram (mini-train). These wood & iron towers stitched the mines to the mills and the mills to the railroad. I couldn't stop thinking about this valley 100 years ago.
"They left the tables set"
Down the Gulch, we stopped off at every old tunnel and mineshaft ...
... they'd been attacked by bears while I went and got stuff from the car which worked until I saw Jess throwing bags on the ground and then running away giggling like a small child :-p We cooked our dinner on a campfire and just sat around chilling that evening...as well as doing an interesting variation on s'mores where instead of using gram crackers, you slice a banana in half and put chocolate chips and marshmallows in it...lovely ...
... 4 hour layover. My flight to Denver was originally delayed 40 minutes due to late arrival of aircraft from San Francisco. However, we ended up being delayed about 90 minutes so I figured that 4 hour layover was lucky in the end. Upon landing in Denver, I learned my flight to Montrose was canceled! I went to the United customer service station and learning it was canceled due to “weather” and they had put me on the first flight on Saturday at 8:06am. Of course since it ...
... until there was no shade at all. The path got even rockier and I had to concentrate on exactly where I was putting my feet. Everything in my body was totally on-fire and I felt muscles in my thighs that I don't think have been put to much use in years. Even my stomach muscles were exhausted and screaming in agony from the constant heavy breathing and my heart rate was so fast it reminded me of when I used to take kickboxing.
At this point Dia and the dogs were so ...
How has this resort rated in the past?
- Swimming pool
- Room service
- Business Services
- Wheelchair accessibility
Historical Traveler Reviews Peaks Resort & Spa Telluride
Stayed at The Peaks June 25-28. Our fist impression of the property was that it was quite beautiful--magnificent lobby, well maintained public areas, nicely furnished rooms. Vatet parking will set you back--$27 per day, comparable to most downtown Chicago hotels. At check in, we were delayed getting to our room after being told that our reservation had been entered for the following month. As a result, we had to settle for a room with two full size beds rather than the king size that we had reserved. When I booked this room, I twice requested that a confirmation be emailed to me, but this was never done.As stated in other reviews, there is no air conditioning in the rooms. A ceiling fan and box fan are provided, but neither cooled our room to a comfortable level at night. The housekeeping service here is horrendous. The were clumps of dog hair on the carpeting from a previous guest's pet. We asked to have it removed many times over the three day period, always being told that it would be taken care of "right away." We were finally told that the housekeeping director would personally come and take care of the situation, but she never showed up. Dirty glassware was not removed from the room or cleaned and the complimentary bottled water was not replaced after the first day. It's pretty apparent that these folks just don't care!
We spent 8 days at the Peaks, and had a decent time. I love Telluride, but next time we'll stay in town closer to the action and restaurants.
Well, we had a completely different experience at this hotel than the previous poster... and over the same weekend no less. We took our two kids to the Bluegrass Festival this past weekend, and had a wonderful stay at this hotel. When we first checked in, the valet's were extremely helpful and unloaded all our bags for us and when we left they even packed up the car so we wouldn't have to do it. The front desk people were quite nice, even when we had an issue. For example, we booked through Travelocity and got a ridiculously low rate that didn't match what they had for us in their system. The Manager was called, and he said "congrats" on the rate we got, and then honored it even though it meant they were losing quite a bit of money on the deal. He was very gracious about it.
Be Aware: No air conditioning! Loud construction noise to wake you up in the morning! Rude front desk staff and management! Concierge that is never there! Maids that don't nock before entering! But hey the place is beautiful and the scenery amazing!
Poor service, shocked this is a 5* hotel!
The service in this hotel was appalling. The concierge was not knowledgable about the town - couldn't recommend any places for dinner or a snowmobile tour (we booked our own). We didn't receive a wake up call we requested. Maids were very noisy in the hallways, waking us up several days. Our personal paperwork was rearranged and put into one big pile, even after we left a note on top of it telling them not to disturb. Turndown service was intermittent. The ski valet service was excellent. Food at Appaloosa was the worst we had all week - food was overcooked and dry, a number of the items on the menu were not available.
The ride in from Montrose was alright, great views of the mountains as you asend to 10K feet. The hotel has seen a change in the staffing, and management since LXR bought the property. If you are going to the Peaks enjoy the setting. I have read that the hotel is a 5 star property, but I never real saw anything that documented the hotel as a 5 star property. So, if you are going to the Peaks remember it is not 5 stars, however, they do a wonderful job as a 4 star property, which is what AAA has rated them. The managers where very outgoing, and engaged with all the guest. The new restaurant Simon is to die for. The best food and service in Telluride. The Spa has seen some upgrades from last year, and the new Team is very focused on bringing the Spa to the level it should be at. Ski valet is good, and housekeeping was very timely. The new Apres ski deck with the live music was the best place for an afternoon beer. Overall the service has improved from my last stay, and I hear the renovations will set the stage for all ski resorts to come.
Below Average for Five Stars
The rooms are nice and the location near the core of Mountain Village can't be beat. However, some of the staff is poorly trained and if the hotel is full you'll need to turn the shower all the way to full hot to get a nice hot shower. "Ski in and ski out" is great if you are a beginner or weak intermediate, if not it means you'll either walk to the core and catch lift 4 or go down the bunny slope and endure a long ride up lift 10. New restaurant "Simon" was superb. Didn't catch the spa but heard good things about it. Try some of the restaurants in the core (3 minute walk), some great places over there at half the cost of the hotel. Went with the average rating only because it purports to be 5 stars. Hotel has recently sold to new owner who promises improvements.
When we checked in last sunday night (the first night of our honeymoon), the hotel was a ghost town. The lights were dimmed and the skeleton staff weren't sure if our room was booked. (Just knock on the door, we were told.) The first room we were shown had no window in the bedroom -- um, we were there to see the rockies. This suite was sparsely decorated. The second room we were shown was terrific.
After reading some of the other reviews written about the Peaks in Telluride my partner and I were a little worried about our stay - however we were pleasantly surprised. The hotel was recently purchased by LXR, which is a luxury hotel group. They are planning a major renovation of the property (including the Golden Door Spa). Our room had a beautiful view of the mountains and was nicely appointed. Our only problem was that there was no air conditioning, and the west facing rooms can heat up in the later part of the day (despite what locals claim - that there is no need for AC in Telluride.....this is the age of global warming). The shutters in the room were a little awkward. However the hotel's location is outstanding. It's close to the gondola which will take you to the historic town of Telluride. At the moment I would consider this hotel a four star - but definitely on the move to a five star. As a gay couple we were treated with the utmost respect and never felt awkward - the mostly Eastern European staff made us feel comfortable and was very friendly.
So the hotel is beautiful. The ski-in ski-out option is totally decadent. There is nothing better than skiing to your hotel with a friendly guy ready to take your skis and boots and hand you your shoes. Hot chocolate and cider await just inside. OK, so that is pretty great - HOWEVER, I have never complained about service like this in a hotel before but other than the ski guys, the rest of the staff is out to lunch. First of all, this hotel is enormously expensive ($500 per night) during peak ski-season. It was a major effort to get the concierge to help with anything, or even answer her phone. You leave messages and she never calls back. The concierge was awful and useless. The waitress at lunch made some snide comment to me that she was very busy when i asked her when our lunch was arriving -- 45 min after ordering! Then she forgot one of our entrees and was put off that we simply cancelled the order because all of us were done eating by the time my brother's meal arrived. Rude is an understatement. The spa is so expensive it will make your head spin. It's nice and good but nothing is worth that kind of money! I succumbed to a massage for 50 min for $120. Ouch. It was good but not earth shattering.