Rosewood Mansion on Turtle Creek
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Historical Traveler Reviews Rosewood Mansion on Turtle Creek Dallas
This hotel is the most over-rated hotel in the US. I cannot BELIEVE this hotel is voted the best in the US, please. The Ritz in Orlanda is much better, the Ritz in Naples is much better, the new Gaylord in Dallas is much better, I can name hundreds of hotels that offer better service. The hotel itself is beautiful, the terrace suite that my boyfriend payed a small fortune for was worth every penny. However, the service within the hotel was awful. We had to ask for everything twice! Now, paying the money we were paying and this hotel being rated "Best Hotel in the US", our needs and wants should have been anticipated. We have stayed at 5 star hotels all over the world and never have we had service such as this, not even at the Mandarin Hotel in London was it ever this bad! You would think we were at the Holiday Inn! This hotel is more over-rated then Britney Spears.
The only good thing was the resturant and bar. I live in Dallas and will probably continue to dine there, although when I look at the hotel it makes me want to gag.
Beautiful and Romantic
My husband and I spent our anniversary at the Mansion. We were extremely impressed with every aspect of our stay. We went to the pool to sit and soak up the sun rays and were pleasantly surprized that an attendant came out promptly after we sat down with ice and bottled water. We never could figure out how she knew we were there because there were no windows and she came from behind a closed door. The service we received at the pool was just an example of the type of service we received. They even had someone bring ice to our room. I couldn't have been more impressed with this hotel.
Thought it was Outstanding
As far as hotels in Dallas go, this one ranks right at the top. Located in the Turtle Creek area, this hotel is right outside of downtown (no noise, prettier surroundings), but within a few minutes of all of the major commercial areas.You are covered with attentive service from the moment you walk into the hotel, and the accommodations and rooms are large and comfortable. The views are not outstanding, but you don't stay at this hotel for views.There is a great jogging path nearby that runs along the creek. And, best of all, the hotel offers courtesy Mercedes service that will take you to and from any destination within 5 miles, including all of downtown. When I do business in Dallas in the future, there is no longer any reason to stay downtown versus staying here. Its a great option.
The Mansion and Dean Fearing are my favorites
I am 74 years old and I have traveled extensively around the world for more than 25 years. The Mansion on Turtle Creek ranks in my top 3 favorite hotels of all time. I go there at least twice a year. And, the restuarant has Chef Dean Fearing,one of the great chefs in America.
What is there not to like about the Mansion?
Nice but not worth the price
For my birthday my husband took me to the mansion for a weekend...we are accustomed to nice places, i.e four season in Austin is one of my favorites... The mansion and its premier restaurant were certainly not worth the asking price nor did they live up to the American airlines top 10 hotels... We were hugely disappointed. Rooms were VERY average, the Westin offers a heavenly bed (super comfortable)the mansion was a step above a ramada inn... The rooms were small, views were terrible...just seems old and stale. Cristal champagne was readily available, just not in the BRUT we wanted...$350 a bottle, so go to your local liquor store for $150 The service was uppety (seems they forget who pays their salary). We did enjoy the cigar bar...but I would recommend the westin or Gabors new hotel...
The single most overrated hotel in America today
I have never understood the rave reviews surrounding this hotel, especially having stayed there on more than one occasion. Aside from its ideal location in the heart of Turtle Creek, there is very little in my view to justify the hotel's rating relative to the Crescent Court (ironically of the same Rosewood chain) and the Four Seasons in Las Colinas. The service is snooty enough to border on hostile and the rooms are totally ordinary. The restaurant is about the only part of the hotel worthy of its reputation -- were it not for the holier-than-thou condescending service, it might actually rival a few of Dallas' finest dining establishments.
Don't Waste your Time!
In a word...horrible. I have stayed at so many other better places. I believe that this place WAS good back in the days of "Dallas" the TV show but it has completely lost its luster.
-Rooms are nice a bit on the big side -Gym is small and unsupervised -Pool is smaller -Roaches in the pool bathrooms that did not work -12 lounge chairs in the entire pool area -Bar is dark with no windows -Friendliest staff are babysitters -More stairs than any other hotel -Loud planes flying overhead every 60 seconds
My wife is from Dallas and when we returned in Sept. we wanted to try the famed, "Mansion". In my view it's not worth the price of admission.
We have stayed at the Lanesborough (London) which was owned by them at the time and that is the best. I don't understand how Zagat can say this is the best the U.S. has to offer. Have they ever tried the The Regent - Wall Street? or Four Seasons Palm Beach? Now I always stay at the Four Seasons in Los Colinas, that's a hotel with service. The ultimate slap in the face is that its sister Dallas hotel, The Crescent Court is actually so much better.
Room was disappointing
The room was such a let down. It was so small and far from luxurious.
The worst was the bathroom.. in between the bath tiles was black mould.
I hate mould and would never have it in my own bathroom so don't want it in the hotels where I stay. I was shocked to find this in the Mansion of all places. Equally shocking was the black hair in our bath robes! I complained about this when I checked out and the receptionist just shrugged and said a hairdresser often works from my room and although they tell him to not use the hotel's robes, he does anyway. So I had a white robe full of cut black hair. It looked like he didn't even put a towel around his client's shoulders, just let the hair fall directly on the robe. It was sickening. I wonder how often they wash the robes? I certainly didn't get freshly washed robes for my stay. I will never stay at this hotel again.. it might look nice from the lobby but don't be fooled. The rooms and service are 4* at best.
The Mansion is a 1st class destination!
I usually visit Dallas at least once a year because I have relatives there. I have been staying at The Mansion for 10/12 years now. I just returned from a 3 night visit in July. I thought everything was just as great as it was 10 years ago. I absolutely love Dean Fearing's cooking.
He must be one of America's best chefs. He's usually in the restaurant and comes by to visit and see how things are. I love the way he mixes Southwest cooking with his food. The lobster tacos are divine. My wife had a fried lobster that was very nice also. We were on a package that cost $345/night and provided a premier room as well as dinner for two.
I thought it was a bargain. The hotel is very beautiful and located in a very nice area along Turtle Creek near Highland Park. There are two nice restaurants, Lola and Abacus, very close by. The Galeria is about 10 minutes away and downtown is close also. Neiman Marcus has a store downtown and in Northpark Shopping Center. I really like Dallas and thought the Mansion was a nice play to visit. The service is 1st class, they served you ice water and ice tea upon arrival and had ice drinks around the lobby for you in the afternoon. The rooms are very nice and well kept. My only complaint is the high cost of using the telephones in your room. Take your cell phone if you need to make phone calls.
It's cheaper. I would recommend staying soon and having as many meals as you can in the hotel restaurant. I don't think I have had a better meal in any city I ever visited. The Mansion is one of our top hotels.
The Mansion is just that!
My husband and I have stay at the Mansion at Turtle Creek whenever we want to feel like royalty and dine on exquisite cuisine. It is most assurredly expensive, but it is one of the few places we stay in out travels that really earns its reputation. For example, the last time we were there (February 2003), we arrived late in the evening, tired from a long drive. We were pretty grungy so we didn't want to go to the restaurant. Instead, the staff quickly prepared us cocktails which we sipped on the poolside terrace while a light supper was prepared. We did dine in the Mansion's restaurant the next evening and the food was interesting and expertly prepared. If you want a truly luxurious hotel experience, I cannot recommend the Mansion on Turtle Creek too highly.
TripAdvisor Reviews Rosewood Mansion on Turtle Creek Dallas
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