Hudson Valley Resort and Spa
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Historical Traveler Reviews Hudson Valley Resort and Spa Kerhonkson
Not worth your time!!!
We had a coupon book worth one free night, plus the second night at half the rate (Paid $85.00). We got to the hotel on Friday night- if we didnt' have a GPS tracking system, we would've never gotten there, there are no road signs, no lights- if driving, go during the daytime! They only have one restaurant which is decent but it stops serving at 9 PM and there is NO ROOM SERVICE ?! IF you're looking for activities to do there, there is NOTHING to do! There was a high school senior trip going on and they occupied the ballroom with some dance, but besides that, a measly game room and murky indoor pool is available and besides that the staff is very unaccomadating, they seem to not care and when you ask what's there to do?, they really don't offer anything! The staff is very young and they don't seem to understand the meaning of customer service. None were friendly, nor welcoming. The one thing great was the masseuse (Paul) at the Spa- he gives the greatest massages, totally relaxing your body. The rooms are just plain okay, we requested a great mountain view and they gave us a view of the parking lot- a lot of cleaning in the hallways and some renovations would spark this place up. We were so bored at one point, we went to a winery nearby and that was the highlight of our trip. If you're going do nothing but sit in your hotel room, this is the place for you! Otherwise, spend your money elsewhere!
A Great Time!!
Spent December 5th -December 7th there. Totally snowed in, but the place was wonderful. The room was very nice and had everything we needed including a nice view. The staff was extremely helpful and accomodating, from the housekeeping to the manager, Marty Bores. A very nice looking, warm and friendly place. The bar and entertainment was first rate. My friends and I all had an amazing time. We were a very large group, (200 +) and they managed us beautifully. Thanks..we'll be back next year!!
A warm feeling
Stayed overnight...Room was on the 7th floor....it was very nice...it was clean...and had everything that is expected of a hotel room.....The pool was clean and warm with plenty of towels....the spa was clean also with plenty of towels...the pool and spa are FREE to everyone staying at the hotel...the management was helpful at all times...some of the reviews I have read made me fell very disapointed that I had picked this place to stay..but when I got there I seen for myself that it was great....The only downfall for me was the food ...it was adequate but not great....the hotel itself was a grand old place with some new remodeling ...the lobby was warm and inviting....The night club was big and had a nice show ...and to my surprise the bartender knew how to make any kind of drink one wanted...I met a couple that told me they had been there years ago and how the place was always partying 24 hrs a day.....and it gave me a warm feeling inside.
Okay - here's the scoop: a) We arrived at 9:30 on a Friday night - we driven up after work. You can't get a meal in the restaurant, as they stop serving food at 9pm - not good for weary travelers. NO ROOM SERVICE EITHER. I repeat, NO ROOM SERVICE. We drove all the way back to New Paltz (about 20 miles) to get food at 10:30 at night. Was fun playing slalom with deer on dark roads.b) 12.95 for the 'full' continental breakfast was robbery. three links of sausage, runny eggs (no egg whites available), and glue-like oatmeal. Puh-lease.c) the upgraded mountain/ golf course view - disappointing. below you, all you can see is the ugly, tarred and disrepaired roof of the other part of the hotel. Rooms were okay - maybe a little weathered and worn from time. Bathrooms are in desperate need of cleaning and repair, though.d) the staff was nice. no issues with them. they answered our inquiries courteously.Summary - I wouldn't go there if you have other options. Unfortunately the other hotels in New Paltz are substandard, and the Mohonk Mountain House was booked months in advance.
I went to this "resort" for a conference. The brochures make it look great, but when you drive up to it, it actually looks like a prison. I was in an economy room, which had no amenities at all (alarm clock, iron, extra soap). Not only that but there were stains on the walls, dead bugs on the floors, live ones in the air. They don't vaccuum the rooms. The toilet didn't work and they sent someone to fix it but all he did was tell us it was fine and just showed us how you had to pump it hard three times to get it to work. The front desk failed to come through with promised wake up calls. The staff was all kids, so they never tried to help us out or give us money back. We went to check out the "nice" rooms but they were just low to average quality rooms. The food was disgusting. To do anything at the spa, you had to pay about $80. Definitely do not go here for a vacation!
The best Catskill Resort I have visited. Beautiful rooms, lobby and pool area. Spa was off the hook. Planning another trip in November.
Honey Moon Experience
Stayed there in fall 2000 for honeymoon. Hotel was deserted first half of week, which was nice - large military group came in mid week, which did not add to ambiance. Were put in small room with no view (in an otherwise nearly empty hotel). Complained and were put in room with course view. Were told outdoor pool was heated and open - pool was closed for the season when we arrived. Food mediocre at best...spa services mediocre. Indoor pool was cold. On the upside - beautiful secluded setting - resort has potential... enjoyed the golf - but course was rough.
Hudson Valley Resort - Loved It!
I stayed there the weekend of Jan 24, 2003. The rooms were older but the furnishings were gorgeous and everything was clean. Our room was big and had a great view. We didn't have breakfast there but dinner was great and moderately priced. I thought it was really nice. The staff was very nice as well. The spa was very clean and the spa prices were the same as they are everywhere else. I am a bit confused by the other reviews - Were they at the same resort?
Spa at Hudson Valley Resort
Decided to try spa before making hotel reservation. Glad we did. Hotel appearance very unattractive. Spa service ok but jacuzzi room not clean and steam room undesirable. Guests complained about food. Would never stay overnight
It's a no-no!
We reserved a room and breakfast included special. We got there the front desk put us in a small little room with no view. We complained and were put in a nicer room. Front desk also forgot to give us our breakfast voucher which we had to ask for. The next morning, we went for breakfast HUGE MISTAKE, the food was disgusting. It was an buffet where the eggs sat for hours and were brown. The waffles were cold and tatsed like crap, The coffee well if you like coffee forget get about it!! If you ordered from the menu they would go to the buffet table and get the grosteque from there. The staff are clueless and have attitudes. The spa prices were unbelievable! We made compalints and they didn't seemed surprised and only offered us to cook us another breakfast which any normal person would.
TripAdvisor Reviews Hudson Valley Resort and Spa Kerhonkson
Travel Blogs from Kerhonkson
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