Celtic Manor Resort

Address: Coldra Woods, Newport, Southern Wales, Wales, NP18 1HQ, United Kingdom | 4 star resort
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this resort rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 4 star resort, located on Coldra Woods, Newport, is near Celtic Manor Resort Golf Course, Celtic Manor Resort Golf Course, Forum Spa at Celtic Manor, and Roman Road Course.
Map this resort


Photos of Celtic Manor Resort

    View all photos

      Historical Traveler Reviews Celtic Manor Resort Newport

      Absolute luxury


      What a wonderful Resort and a relaxing stay. We didn't even leave the Resort. My husband played golf, they paired him up with someone with a similar par and I went into the spa and had a Tailored Experience. The girls who gave me the treatments were so friendly and I feel asleep during my massage! We had dinner in their fine dining restaurant Owens and we were blown away, the food was beautifully presented and the wine list was superb - the prices were 1/3 less than London but was the same quality. The wine waiter was extremely knowledgeable and in general all the staff were friendly, I was quite taken aback with the number of people who greeted us as we walked through the Resort, it definately was a refreshing change to the big smoke of London.

      We will definately be back in the Summer, you just have to see it and experience it.

      Return time and again


      Having stayed there a number of times on my own on business and with my family and also run a sizeable conference at the venue, I have to complete disagree with the previous review. I hve always found the staff extremely helpful and friendly. It is such a pleasure to visit a 5* hotel who don't frown upon children and seem genuinely pleased to see you.

      The food was good and I was especially pleased with the choice of dining options - from informal to fine dining - something to suit every purse and visitor.

      The spa facilities are excellent and the choice of two pools means that you can always get a good swim, even when the hotel is busy.

      Although there have been new staff on occasion, this happens in every establishment and this is always a difficult one to tackle - with a bit of patience, you get the information you need and this is certainly not a reflection on the hotel.

      I would, and do on frequent occasions, highly recommend anyone to stay there - I only wish the prices were slightly less so we could stay more often!

      Hmmm... if it had been my own money?


      I was one of those lucky conventioners that is this hotel's bread and butter business

      Check in - fine, efficient, no issues.

      Room - fine, well furnished, cleanliness ok, but windows inside and out needed cleaning. Great views across beautiful Newport... ;-)

      Restaurant - not used, meal in convention centre very good considering number of people being catered for.

      Coffee was ordered in one of the bar areas - service slow, tables uncleared, water dripping from the ceiling, staff dismissive of this when reported. Disappointing.

      It did seem some staff not motivated, managed or trained

      Initial contact with the hotel via telephone was disappointing too.

      A summary - must try harder. Just missing the mark somehow. Where was the 'wow' factor? If it had been my own money, I think I would have left feeling just a bit disappointed...

      This place beggars belief, in short "its all fur coat and no knickers"


      The impression you get is that no expense has been spared on certain aspects of the facility, but its a project where the budget was not balanced, certain items have had way to much money spent on them and other items have been finished to a much lower standard. Hence marble bathrooms in all rooms, elaborate carpets and decorations in the hall ways but the furnishings in the bar and restaurant areas have a left over in the sale feel about them, possibly because such items need to be replaced more frequently.

      Huge hotels need not be impersonal. Just think of the great hotels in the Middle East, in particular Dubai, where, despite the scale and the hundreds of guests, hoteliers succeed in humanising the environment. This is done by providing exceptional personal service.

      The service at the Celtic Manor is the worst I have ever experienced in a five star hotel. I have been there twice. On the first occasion I vowed never to return. I had met a business associate at the hotel. The service was embarrassing, it could have cost me my deal but he was a decent chap who saw the funny side of things.

      On my most recent visit some two years on, nothing had changed. Its the sort of place where the staff hang around in packs and totally ignore you whether you are at reception or trying to get a drink at the bar or service in the restaurant. Having waited for an eternity for a waiter to return to our table to get our dessert and coffee order, my husband resorted to walking the floor to find someone, we were promised etc but after 15 minutes still no service, so I went to the bar to order a coffee. The barman, who would in fact be making the coffee, was sat around doing nothing and delighted in telling me that I could not order the coffee from him and carry it the ten foot to our table myself, that the waiter was very busy and that I would just have to be patient. We never did get the coffee! The food that we did manage to get was motorway service station standard circa 1976 and about 3 times the price it deserved to be. At the buffet breakfast there is an urn of hot water and a few tea bags and sachets of instant coffee. The spa once again is very elaborate but the service ethic is absent, the staff are just going through the motions.

      It is easy to see why the service is so exceptionally bad, the staff are generally very young, poorly trained, completely lacking in motivation and apparently unmanaged. You suspect that they have just wandered in from the unemployment office, been offered minimum wage and told to get on with it. No one seems to care that the customers are there to enjoy themselves! However, as it relies on big conventions etc its customers are corporate event management companies and all I can say is that they must get something out of it. Don't go there if you are paying for yourself and if you are thinking of having a company event there and subcontracting the arrangements to professionals then query what they get out of the arrangement. As for the Ryder Cup, its almost too embarrassing for words.

      Disappointing but "pretty" hotel


      The Celtic Manor was the site for the reception of a wedding we attended in August, 04. The actual reception was a dream, and very well co-ordinated. If this review was about their ability to host a function they'd be getting a higher score.

      Let's get down to basics. As part of the wedding party, I had arranged to stay at the Celtic for 5 days. I booked a twin room in January of 2004. Two weeks before arrival I called to confirm the room, they had it booked as a double so the reservation was corrected by the reservations dept. Call me untrusting, but one week before arrival I called to check on the room.....it was showing as a twin - great!

      Upon arrival at the hotel.....can you guess? The room had miraculously changed to a double and there were apparently no twin rooms available. The front desk staff said they were not authorized to move us to any other type of room, so we'd have to wait to speak to the manager.

      Twenty minutes later we were assigned to a twin room. The room was adequate, but not as one would expect given the room rates. For those travelling from the States, the rooms were very small compared to what we would expect from an upscale hotel.

      The breakfast buffet was excellent, clean and well maintained. We dined out each evening so no feedback on other meals.

      Although some of the wedding guests stayed at the Celtic, many others stayed off-site at the Holiday Inn and a few other smaller establishments. To be quite honest, I'd suggest staying at the Holiday Inn for less than 50% of the room rate at the Celtic. There was nothing special about the hotel in general.

      I sincerely hope that management gets their act together before they host the Ryder cup in 2010.

      Pure luxury without being pretentious


      Brilliant! Terrific facilities, luxurious surroundings with great service (especially concierge). I've stayed here 5 times - even got married here - and nothing competes with this in southern england. 3 excellent golf courses, two great pools, bikes to hire and so much more. For more cost effective breakfasting and lunching though - try the cafe in the health spa - bit cheaper than the restaurants.

      Utterly characterless!


      Stayed there on business for three days. Staff useless, inexperienced and unhelpful. Had considered taking my family for the weekend but the staff at the leisure centre were unable to tell me how much the children's club would cost as they were "new" and didn't know. The restaurants are overpriced and the food is perfectly bland. Room service took over an hour to arrive and was cold. It could be an incredibly good place to rest but there is always a dread of how far you have to walk to get anywhere. The management apologised when I complained and offered me a free upgrade when I next vist. I won't be. There are plenty of other beautiful hotels to visit before this one.



      We have stayed twice at the Celtic Manor hotel and both times we have absolutely loved it! The hotel is huge and the reception area is very impressive. The room has been large, modern and clean both times. The gym and swimming pool are fantastic and the hotel has everything you could possibly want for a relaxing break. The restaurants are quite pricey, but if you have your car with you there are numerous other places to eat nearby. We will definitely be staying here again!

      Quality hotel - Easy access from M4 - FAB facilties


      As a local, I thought I'd just offer my opinion. The Celtic Manor is an extraordinary hotel in its design and grandeur. Whilst I can understand the previous sentiments, there are very few hotels to rival the luxury and facilities in the area. The resident pianist plays in the bar all week and it's a serious destress to sit by the fire in the piano bar and while away a few hours with friends. The golfing facilities are world renowned with the Welsh open and the Ryder cup (2009 or 2010 - can't rem!) being hosted here. If you are here on business or travelling through, it is an excellent hotel - if however for a romantic w/e away, I would agree with the previous comments and maybe consider a more intimate surronding.

      All the facilities but no character


      The website for this hotel is very impressive and that's what encouraged us to visit. It certainly has a lot of facilities and plenty of grounds, but it really feels like a corporate hotel, rather than one for a weekend getaway for a couple. The main drawbacks are that it is less than half a mile from the motorway so you can hear it all the time, it lacks atmosphere especially in the restaurant and bar and it is a drive from the local town, so no easy escape!!

      Nothing particular to complain about as the staff were very nice, the room was large and clean and the facilities were plentiful, it's just that we felt like we were on a work awayday rather than a romantic weekend!!

      TripAdvisor Reviews Celtic Manor Resort Newport

      4.00 of 5 stars Excellent

      Travel Blogs from Newport

      More in hope than anticipation ...

      A travel blog entry by jmcefalas on Nov 10, 2014

      ... inspirationally do. Travel at will, absorbing the glories they experience and sharing them in their own inimitable fashions on Twitter. However there are a few barriers. Setting up the business has begun to address the biggest barrier - lack of finance. If plan A materialises in the next year I should be able to go away and leave the house to earn my living. Caring for my nearest and dearest is more of a challenge than a barrier. Tiggy ...

      Week 6 - Back to school...

      A travel blog entry by jaspers_life on Nov 09, 2014

      ... signs wishing you a happy new year! *big sigh* Sidenote: My video....is coming soon. Be prepared. But...I just wanted to remind you that the video quality may not be the best. Mainly because our camera is not exactly the best with video, and you could probably get more quality filmed with a pineapple. (I obviously exaggerated there) But I will leave you with that for this week! Have a good week, and goodbye from ...

      Home sweet home?

      A travel blog entry by turnernz on Oct 31, 2014

      ... number of catastrophes along the way, I had made it back to the UK safe and sound.

      The elephant in the uncomfortably small, and shrinking, box room that is my addled mind was what my next move would be now back in Blighty. It was a question that was to get altogether more murky two days later. But that's another story...


      Week Number Two !!!

      A travel blog entry by bennyharland on Feb 20, 2013

      ... town called Mumbles which had a lot of country styled bed and breakfasts and a really nice restaurant on the water called Verdi's.... What really took me by surprise about this place was people were walking around in shorts and even riding bikes with their shirts off..... It was a rosey 10 degrees outside.... BLOODY FREEZING!

      I will be staying here for the remainder of the week and then be moving into London City to catch up with a ...

      Let the Road Trip Begin.

      A travel blog entry by thebarretts on Jul 04, 2010

      25 photos

      ... brigade. Although we don’t fit into either category, we are really enjoying the serenity after 6 months of hostels, dorm rooms and loud snorers. Being a designated nana myself seems to gel quite well with what we’re doing as well J We headed for Bristol for no other reason than it was a manageable drive away (we are trying to do no more than 2.5h a day). We got there for lunch, had a wander around and were not too impressed with ...