How has this resort rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Fitness/Health center
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Historical Traveler Reviews Cavalier Hotel Virginia Beach
This is an awesome hotel
I have stayed at the cavalier for four years for one weekend a year. Evertime I go it is an even better experience than before. i would recommend this hotel to anyone including large groups. It was an AWESOME experience. You will have the time of your life.
Honeymoon Suite is Awesome!!
We visited VA Beach for Valentines Weekend and stayed in the honeymoon suite. The room was great! It had 1.5 baths with the master bathroom having a LARGE jacuzzi tub with steps leading up to it. We were able to sit comfortably in the tub and the jets worked great. The king bed was very comfortable and we enjoyed having a separate living room to enjoy.
The staff were courtesy and very helpful! My husband's work pager died while we were there and believe it or not, room service was able to provide him with a new battery within 10 minutes.
We will stay at the Cavalier Inn on all future trips to VA Beach!
Stayed at the Cavalier over Labor Day weekend and had a great room with a jacuzzi tub and an ocean view. Would recommend and stay again.
Where to begin. Tubs did not drain, called twice. Sink dripped, fly overs by Navy jets until 10:30, 10 people in line at check-in asked concierge if he could make sure my mother could get into my room, he said not his job. Rooms small. could here people in the room beside us, other side was ice machine banging. I could go on and on. Food was okay. Servers were good.
My husband and I and our 3 children stayed at the Cavalier Oceanfront for 4 nights with there mid-week package, had oceanfront non smoking accomodations, this was a superb deal, We paid $155 night for the mid-week package and it included a full buffet breakfast every morning, and also $100 cavalier bucks to spend at the facility, the breakfast buffet was very good and I used my cavalier bucks in the gift shop to purchase an umbrella and beach chairs, and also to purchase a meal at The Pocohontas Dining Room at the Cavalier on the Hill, we had a wonderful steak dinner there. We had complimentary valet parking and our room was cleaned every morning while we went downstairs to eat breakfast. The only complaint I have is the phone didnt work in our room and when I called the front desk, no one could really give me an explaination as to why and told me to keep trying, so I ended up just walking downstairs and using the pay phone when I had to make a phone call, a minor inconvenience. Everyone except a few of the front desk personnel were very polite and accomodating to any requests. I would return to this hotel again with the package deal reserved in advance, people who were just checking in were paying $195/night, advanced reservations a definite must.
The Bates Motel Revived!
My two teenage kids and I had one night to spend in Virginia Beach, so I figured I couldn't go wrong with the venerable Cavalier. I did go wrong, in fact. Here's the list: arrogant front desk worker (when there was anyone at the front desk); lengthy waits at front desk, particularly each time the worker disappeared into a back room; long wait for changing room; 1st room I was assigned was ocean view, not ocean front as reserved; 2nd room I was sent to was not ready and phone service was not connected so I had to trek downstairs with all my bags to have the room changed. Third room had the following problems: snow (no picture) on TV, electric socket hanging out of wall, hair dryer tube torn out of wall, sagging beds. I called front desk at 6 pm about hair dryer and TV; at 11 p.m. when I called to see why these hadn't been fixed, I was told that the TV repair person was too busy and that there were no other hair dryers in the hotel. When I left, the valet parking attendant couldn't find the key to my rental car. I had to help him; we discovered that the valet parkers had reissued me a parking number, but had not bothered to give it to me. And this pleasant experience cost me $195! Fortunately, the private beach was nice (even though it did cost $30/day to rent an umbrella and 2 beach chairs).
Overcharged and rude service
after working hard for the better part of the summer, and surviving an terrible car accident on the way to the Cavelier hotel, I arrived to a great disapointment when i entered the hotel. First, the amount I paid for the room was not worth the acccomodations I recieved. (There are less expensive rooms, with better accomodations else where). On top of an 3 star room w/ a five star price tag, the cavelier hotel charged me an extra hundred dollars for the heck of it. Secondly, i ate dinner at the pocohontas room, i signed the check which was for 37.61, and left an 8 dollar cash tip, however when i checked my bank balance it was for eleven dollars more than what my check stated. When I asked for a print out of my bill i was told, we will send "it" to your room, needless to say it was never brought to my room. furthermore i was assured by the time i left my bill would be taken care of, however when i got home i checked my balance to make sure everything was ok the cavalier hotel had taken out an extra 145 dollars. When I called to take care of this , i was greeted w/ nothing but rudeness and an unapologetic attitude.
It took 5 days to straighten out this problem. When i asked how could the same thing happen twice , i was told " this is some thing thats been happening for years." Basically the cavelier hotel told me to get over it. After all this i was not compensated for my terrible stay nor for the staff's rude behavior. But i didn't expect much after dealing with the managers, the staff can only be as good as those who are in charge of them. If you want motel 6 service and you have extra cash the cavelier to try and steal, this is the place for you. Also if you have any problems you will be dealing w/ a bunch of red pimple faced ----heads.
What i had hoped would be a romantic reunion with my wife after being deployed overseas for 6 months was not what i got. Check in started it off with no bellman. The receptionist took my name and then checked very key hole before finding my reservation (She said their process is unautomated). I had signed up for a package deal that was never provided even after I asked for it twice. Our first room was nice but at the very end of the hall so I asked for a room change. I got the room change and we were happy with the room. We then walked around the hotel and found it to be very "Old Style", which is what we wanted, but it was like a ghost town. No restauarant and no bar were available to even get a cool drink. We were told we could walk down the Hill to get something. We did and we walked right into the Va. Funeral Directors Convention. A Bad Sign. The Ocean Front Hotel is nice but it is just what I wanted to avoid. We roamed in and out unchallenged and the pool, although old was a nice touch. I must say for what I paid and the service I recieved I was very disappointed. When we went to check out we had to again wait for the bellman to come up the Hill and when I went to the front desk I was told I needed to go the the Ocean Front Hotel to pay my bill. I think I could have put up with the rest of the inconveniences but this pushed me over the top. I would not recommend this hotel to anyone especially if they want the convenience of being able to have a drink or a meal in the builing in which they are staying. If you do go to the Cavalier stay at the Ocean Front and avoid the walk up and down the Hill. A real disappointment!
Over priced with Poor service
Don't bother! We checked in on a Friday night, after confirming a second time that same day that we did in fact have ocean front non smoking accomodations, only to find out that we did not have such a room. The front desk clerk, a 10th grader named Justin was apologetic but his boss was down right rude. I haven't been cross examined in such detail since law school. More of same with her boss, Gregory. After 45 minutes of waiting and discussions, in which Gregory, who kept leaving us, would come back with "I have one on the ground floor in the back" we booked a suite, ocean front with the front desk clerk while Gregory was in the back room again doing whatever it was he was doing. We paid full price for a suite without even an apology from either of the so called managers. The only one that apologized was the 10th grade clerk. He will go far in life. This place is run by high school kids with indifferent managment in the backgroud. Go somewhere else. A thousand dollar weekend that was certainly not worth it.
Would highly recommend
I just returned from a 3 night stay at the Cavalier on the Oceanfront. I stayed in an oceanfront room with a king size bed and a single jacuzzi tub in the bathroom. The hotel is beatiful our accomodations were more than acceptable. The beach is pretty private since there are private homes to the left of the hotel. The 11 floor dining experience which included a piano bar at Orion is not to be missed. The breakfast buffet is very good with made to order omelete station. I would highly recommend anyone to stay at these first class accomodations.
TripAdvisor Reviews Cavalier Hotel Virginia Beach
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