Abbey Resort & Spa
How has this resort rated in the past?
Historical Traveler Reviews Abbey Resort & Spa Fontana
Old resort, but great spa!
My husband and parents decided to spend a day at the Spa, so we booked 2 rooms at the resort as weel to make a weekend out of it. The spa itself was wonderful - the pool area was beautiful; it was in a seasonal room -type set-up, and you were competely surrounded by full-view windows. THw pool was very large, although not many people swaimming. The fee at the time we went for the spa was $20/pp, and that gave in and out rights for that day. They gave you a locker, shoes, a plush robe, use of the pools, hot tub, suana, steam room, and fruit and juice/water. Ther were other spa services offered, of course at separate prices. I had a brow wax done also. It was extremely relaxing, and there are no children allowed, which makes it nice for those of us who don't have children. They serve a healthy pool-side lunch, but there was a charge of $15/pp for that.
Now, the rooms themselves were pretty dumpy. It is an old resort whose hayday has passed, and eveything seemed to be falling apart. The bathroom was old, and the sliding glass door leading outside did not properly open or close. It was a place to crash, but nowhere I would stay if I had to stay in the room for a good amount of time.
They did have a killer Sunday Champaigne Brunch though, which I would highly recommend. Overall, go for the spa, skip the rooms.
We had stayed there in early november 2004 and a rennovation was underway so there were some noise problems. However the rates were low and the pool was warm- not to mention a very helpful and informative staff. The assistant manager of the property, I believe his name was Eric, greeted us at the door and was very informative of local attractions and restaurants. He even made our reservations for us. The staff at the spa especially a young girl named Jenny was excited about the new changes and updates happening. She even went out of her way to get us some literature on the updates. All in all I`d say with the rennovation this will be an awesome vacation spot in the midwest. With being off of lake geneva and having a world class spa to boot- plus if the current staff sticks around through the rennovations we will definately make it a yearly retreat.
Same old dump
new management name, same old management, if your looking to go to lake geneva, don,t go here, offers zip, no golf, restaurants are so so with high prices, if you want to waste money give it to me
Absolutely hated it
Looking for a short getaway from family over the weekend turned into wasted money and time.
Marginal accomodations, bad food, a barking dog in the room next door and a wake up call at 6 a.m.
All amounted to a really bad expereince. The manager comped us for the food, about $120.00.
She should have comped the room. We slept a total of 2 hours.
Old, worn out
This property is definitely past it's prime. It's old, worn and musty. In it's day it was a grand resort but the promised "renovations" have been years in the making and I saw no evidence of them. The pools were fine and the staff was OK but the rooms were awful.
Loved the Activities
I stayed at The Abbey Resort from June 17-June 19 with my husband and children, ages 4, 7 and 9. My children attended many of the offered Kids Programs, and they absolutely loved it! We often make our hotel arrangements based on what recreation or activities it has to offer, but were at this resort due to other reasons. Much to our surprise, it surpassed all the hotels we've stayed at before! From the Cartoon club in the AM to the Bonfire at night, everything was truly fun! We especially enjoyed the singer/guitarist and marshmallows at the Bonfire on Friday night! Thanks again for the good times!
Its a nice family place.
The service was nice and friendly. I would recommend this place to my friends and familly.
From the moment we walked in the place to the moment we checked out, it was Incompetence Central. The daytime manager was nice as were the gift shop staff and the Women's Spa staff (esp. Corrine the masseuse).
However, the female receptionists at both the front desk and the spa were snotty and just plain mean. We drove through a blinding snowstorm to get there on a Friday night and when we checked in we were chided for arriving late when we asked a question about the spa. Some hospitality! The next day at the Spa when I checked in they told me that had "no time at all" for a manicure or pedicure, but the woman next to me was able to make a 30 minute polish change appointment .
Hello -- you either have time open on the schedule or you don't. Our toilet was broken (at least that got fixed quickly and competently), we were given a differnet rate over the phone than when we checked in, our friends who came on Saturday ended up moving rooms three times becuase of a stay-over in the adjoining room (stay-over not the Abbey's fault, but multiple moves were), our bill was wrong AND slipped under the wrong door, etc., etc., etc. This place is cheaper than the other places in Lake Geneva and it shows. Complaints to the management resulted in a mystery 3 AM wake-up call our second night there.
Needless to say, it was not relaxing at all, and we will NEVER return.
Nice Hotel - Quiet Season
This hotel was nice enough, however we went in October. At this time the Lake is pretty much closed up for the winter so the hotel was a little like a ghost town and it was cold outside.
View was of the harbor was nice, although not as pretty as a full fledged view of the lake.
Events that go on at the hotel (not our weekend but a few previous ones) can be great, such as the wooden boat show & the lotus car show.
I guess it was nice enough but go in the summer and hopefully you will have a peppier experience.
TripAdvisor Reviews Abbey Resort & Spa Fontana
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