The Ritz-Carlton, Amelia Island

Address: 4750 Amelia Island Parkway, Amelia Island, Florida, 32034-5501, United States | 5 star resort
 
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      TravelPod Member ReviewsThe Ritz-Carlton, Amelia Island

      Reviewed by vivicarroll

      Ritz Service

      Reviewed Mar 17, 1998
      by (67 reviews) , United States Flag of United States

      Great rooms, great views, and always the best service.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews The Ritz-Carlton, Amelia Island

      Wonderful experience

      from

      To Whom it Concern,

      I hope this note finds you in the best of health and spirit!

      I just recently had my first experience at the Ritz and it was quite enjoyable to say the least! From the moment I made the reservation untill the time we departeed the service was nothing but professional and friendly. No task was too great! I will definitely recommend the Ritz to all of my friends as well as business associates. I would also like make speacial memtion of the Assistant Manager JP of the Grill. His service went far beyond what was required of him. He treated us as though we were his family. One thing in particular stands out in my mind, JP us out onto the patio to view the biggest full moon we had ever seen in our lives. That is not something you would expect a manager to do, most just want to clean up and go home. That was so personal.

      Thank you for giving me the opportunity to respond!

      Sincerely,

      Carol M. Houseman

      Hospitality Manager

      Yuengling Brewery of Tampa

      1-813-972-8529

      s

      INCERELY,

      CAROL M. HOUSEMAN

      HOSPITALITY MANAGER

      YUENGLING BREWERY OF TAMPA

      1-813-972-8529

      It's the small things that will drive you crazy

      from

      REcently attended conference here. The Ritz is in a truly lovely location, and the "ladies and gentlemen of the Ritz" try hard to make your stay pleasant. Sunday brunch is terrific. BUT it's the little things...like arriving at 11 AM, being told we'd be called when our room was ready. Returned to the desk at 2:30, were told "soon, soon". Returned at 3:30...were told that since we had just arrived at 2:30, we were a long way down the list! Made it known that we'd been there since 11 AM, were taken to a room. Meanwhile, they had our bags, so we were unable to freshen up. This is not the treatment one expects from a Ritz property. Also, the housekeeper kept taking away 4 towels and leaving two fresh ones. So we'd request two more, get them, and have the same problem the next day. As I say, it's the little things...

      Great for families- not for couples

      from

      I just got back from my trip to the Ritz Carlton at Amelia Island. The hotel was clean but not as elegant as I would have expected for $400 a night. If you are looking for a romantic getaway, this is not the place. The hotel seemed to be oriented entirely for families. The pools were swarming with children running in and around the pool area. The bistro was very overpriced. This was certainly not what I would have expected from the Ritz Carlton.

      Service is greatly lacking at this Ritz Carlton

      from

      Our overall experience at this Ritz Carlton was merely adequate. For the price, I thought our ocean front room was rather small. It took housekeeping ALL DAY to get to our room---I mean by 5 p.m. on two occasions our room still had not been touched. Valet parking was extremely slow. On several occasions we waited between 20-30 minutes for our car. Service for drinks around the pool was spotty. The decor was pretty but not exceptional. The beach was nice and not very crowded. The food in the restaurant was good but again service was hit or miss. Our children loved the pool area and it was family friendly from that stand point. I expected the prices for food, spa services to be astronomical but I also expected to receive service that would equal the price and that was not the case here. I doubt that we will return--too many other nice ocean front resorts to explore.

      Awesome!

      from

      What a relaxing 3 night getaway! Staff is very attentive to any needs you may have. Our room was on the 7th floor with a garden view - all rooms have just been renovated. The breakfast in the Cafe is second to none. My husband was able to walk right out the front door of the hotel to the adjacent golf course. I on the other hand got to use the car and drive in to Fernandina Beach to shop and have a wonderful lunch. We will certainly return in the near future.

      Mixed bag

      from

      We recently returned from a three day trip at the Ritz Carlton on Amelia Island. We stayed in an oceanview suite, which was extremely nice. The rooms were, of course, well appointed and spacious. Beach was wonderful, staff excellent, etc. However, like other reviewers, it was the little things that *weren't* expected that were a bit off-putting.

      While we certainly anticipated spending money at the Ritz, it was the unmistakeable feeling of being "fleeced" that was bothersome. The daily fifteen dollar valet parking charge, when no other options exist, allows you to begin your visit with a bad taste in your mouth. Cherish that taste, because all other food is absurdly overpriced. The three dollar ten ounce coke in your mini-bar is the best value in the hotel (not exaggerating). Pool drinks run around ten dollars each, and coffee, warm cereal and three muffins delivered to your room in the morning will cost you close to thirty dollars. And, of course, don't forget to plan about twenty dollars a day for gratuities. A modest lunch (no salad, no dessert, two entrees and two drinks) was over fifty dollars. Fernandina offers very excellent dining options, however, which is quite lucky if you fail to bring trousers and dress shoes to the beach, because that's where you will be eating -- not that you will know this until you arrive, however. While The Grill appropriately posts its dress code on the website and gives you advanced warning of your attire expectations (jacket and trousers), unfortunately the website does not mention that virtually the same dress code (minus jacket) is enforced throughout the entire resort after five p.m. and precludes the non-compliant from enjoying *any* indoor common area.

      This came as a rather rude shock, and resulted in us eating in our room the first night (bowl of clam chowder, pizza for one, small dessert and a coke - - forty-seven dollars).

      While the hotel was wonderful and might, in a vaccum, rate a higher score than "three," when one compares it against similarly priced vacations around the $500 per day mark, it falls somewhat short.

      Paradise on earth...with one small caveat

      from

      Call it 4.5 dots, actually.

      My wife and I just returned from a four night stay at the Ritz-Carlton Amelia Island, and would go back tomorrow if such silly matters of returning to work and generating income were not a concern.

      Frankly, I was blown away by the R-C AI. We have stayed at several other Ritz Carltons and the experience here was almost as good as my own personal favorite, the Ritz Carlton Montreal. We got an astounding rate of $159 a night for a spacious room with an ample view of the ocean. What you may not know when you book a room, either via the website or on the telephone, is that you will have $15 a day added to this for the "privilege" of valet parking. There is no self-parking at the resort (a scam, methinks, to keep you on the property shelling out for R-C food!) - but even with this $15, I would consider our rate very favorable and (gasp!) value for money.

      The resort itself is beautiful, secluded nicely off the coast of Florida. There is an ample beach with many activities, and the resort itself has much to offer as well, including a lovely pool area, where we spent much sun-filled time.

      However...

      The pool area, and the entire resort for that matter, are overrun with children - which was not exactly the atmosphere that we were seeking as quasi-hip mid-twenty-somethings. I emphasize the quasi bit, as we were actually just hoping for something quiet and more "adult".

      I believe the Ritz chain prides itself on having two employees for every guest (or something to that effect) - here, it seemed the children outnumbered adults by at least a 6:1 ratio. It did not exactly contribute to the feeling of being "secluded", but the overall effect of the resort helped overcome this.

      A VERY enjoyable time - but if you're childless on your journey here (and want to revel in said fact), it may be best to go when school is in session. Still, utter a few "serenity nows" and sit in the swingset overlooking the dunes and beach area at dusk, and all your woes will disappear.

      Good time

      from

      We just got back from a great 4th of July weekend at the Ritz Carlton Amelia Island. The place has a really nice beach, good food, and nice, clean rooms, many of which have decent views of the ocean, especially sitting on the balconies. For any one looking for family destination hotels, this seems to be a fabulous resort. They had so much for kids to do - from toys, games, and kiddie pools, to slip and slides, kayaking and parasailing. Our one complaint was the size of the pool.

      I'm not sure why it is so small, especially given the level of planning and the amount of detail the rest of the resort reflects. Luckily the beach is great, and most likely why you are going, though prices for umbrella rentals and other beach necessities seemed a bit exorbitant.

      Overall, we had a wonderful and extremely relaxing time. We'd highly recommend it and look forward to going back.

      Best ritz in the 50 states

      from

      I stayed there for 5 days the hotel was full it was the 4th of july .They did a great job with all those people an we still got paid attn.too.It was a good time in N.Florida we will be back next year.

      P.S. TRY THE GRILL IT IS A 5 STAR GRILL

      Be Careful!

      from

      This particular Ritz Carlton did not measure up to its siblings. Perhaps this was due to the fact that we visited over Memorial Day weekend. The hotel was packed! Finding a space near the pool was virtually impossible. Finding a space on the beach was easier, but still took some effort. Valet Parking and Room Service were mediocre at best - often slow to respond to gusts needs. This was a surprise given the attention to detail experienced at other Ritz Carlton hotels. My advice - do not stay here during a holiday weekend. We will continue to stay at Ritz Carlton hotels - just not this one.

      TripAdvisor Reviews The Ritz-Carlton, Amelia Island

      4.50 of 5 stars Outstanding
       

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