The Palms Resort Of Mazatlan
How has this resort rated in the past?
- Room service
- Swimming pool
- Free High-Speed Internet
- Wheelchair accessibility
Photos of The Palms Resort Of Mazatlan
Historical Traveler Reviews The Palms Resort Of Mazatlan
Great hotel O.K. location
This hotel has a great pool, the rooms are very nice, the bathrooms are huge, the place is overall very clean. We had the ocean view room which had an awesome view (no balcony).The location is north of El cid and most of the action/shopping is south by the dairy queen. Breakfast at the hotel was terrible(stay away from the scrambled eggs) and not cheap $7 U.S. I would recommend buying snacks and drinks at walmart and keeping them in your room/fridge. Restaurants I would recommend are No Name Cafe for ribs, Gus & Gus for fantastic shrimp kebobs, La Casa Country (right across the street) for great steaks (little bit pricey but well worth it), and Marys Sandwich Shoppe for awesome hamburgers. I would exchange my money at the american express office( located in the same strip mall as Dairy Queen). Want to call home? Buy 60mins for $5 US. at Christine's internet cafe located next door to Subway. Quality of phone line not the greatest, but it's alot cheaper than making a call from your hotel room. If anybody has any questions feel free to e-mail me.
"Not Your Father's Holiday Inn...But It Should Be Yours!"
Holiday Inn Sunspree has transformed this place for you to spend a vacation with them and without complaint. It does not look like "Your Father's Holiday Inn!" They have put renovation dollars in all the right places and make every effort to make your vacation memorable.
Always Get an OCEANVIEW. Other "Views" in the Hotel Zone seem to involve street noise. All Sunspree Rooms are spacious and clean. A Terrazzo Tiled Seven-Foot Shower has replaced the conventional fiberglass bathtub. Four Large Bath Towels and Hand Towels are provided each day without a phone call to the front desk. Hair Dryer, Ironing Board, Iron, In Room Coffee Pot and Refridgerator are severall "steps-up" from the Oceano Palace and Luna Palace. Sunspree offers an In-Room DE-HUMIDIFIER UNIT as standard for all rooms and was a nice surprise not found at most Mexican Hotels. No "Musty Odors" here. Another surprise was smoke detectors in every room and the peace of mind that goes along with them. Key Card Entry Doors is a nice touch normally found at more expensive hotels. The Infinity Swiming Pool and Swim Up Bar (cleaned twice each day) are focal points of your holiday stay. Second Floor of the Hotel has a 24-Hour-Accessible Exercise Room with decent equipment. There's also a tennis court. New Pool Furniture doesn't sound like much of an attraction but after seeing other hotels' pool and beach chairs, you'll know that Sunspree management wants you to return for another visit. The Lounge Chairs are brand new. And not a defective one around. The Beach front is "groomed" each morning. Beach Towels are abundant throughout the day.
The staff, waiters, and bartenders are real treat. Tell Salvadore and Sebastian that you'd prefer Cuervo 1800 instead of the house Tequilla. Go see "Arturo" at the front door for information about anything in Mazatlan! Twenty to Forty Pesos, as a tip, goes along way to help this hard working father of three girls and a 23-year veteran of Holiday Inn! You'll like this guy! Make sure to tip the Towel Boy and Maids on a daily basis since they have the lowest paying jobs in all of Mazatlan.
Breakfast at the hotel is convenient and you can greet the day early (before 7am) if you wish. Bacon, Eggs, Juice, Toast, Potatoes and Coffee is $7.00 USD. Try "The Place" (after 8am) North of Luna Palace for the same meal at $4.30 USD. Lunch at the hotel is equally convenient and quite good. The Shrimp and Cheese Appetizer (with Tortillias) makes a filling lunch for about $6.00 USD. (Bacon is no added charge if you ask for it.) For a Late Lunch or Early Dinner you must try the Best Barbeque Ribs in Mazatlan at "No Name Cafe" for $10.50 USD. (Two can actually share this meal for the price of one!) "The Shrimp Factory" is a must for Lobster, Shrimp, Mahi-Mahi, and Margaritas for Two...at $56 USD. (Kinda Pricey but better portions and quality is excellent.) Go have desert at the "Royal Villas Restaurant"...Bananas Flambe for Two at $10.00 USD. Also try "Panama" for Unbelieveable Cake by the Slice and Coffee at $4.80 USD.
Mazatlan now has a WALMART. It will cost you about 50 Pesos for a Pulmonia Ride. If you must find a Pharmacy go here where communication is of the utmost importance. English is spoken behind the counter and you will also find a sense of reassurance here. While you are there pick up a large bottle of Kaluha for 93.00 pesos, the best price you'll find. Check out the other tequilla selections like Cuervo 1800. Sorry, premium tequillas like Don Julio, Milagro Reserva are best purchased at the Airport's DUTY FREE SHOP when you leave Mazatlan.
All of Mazatlan will try to sign you up for a time share presentation at any number of places. This Hotel is no different and it will be a looming presence here if you let it. Avoid "signing-up" upon arrival for the hotel's get acquainted breakfast....It will be a time share show. It is difficult to be polite after so many daily assaults. But a "quick smile" and "no thanks" is universal. On a rain-soaked day, go see Evelyn in the lobby to learn about Holiday Inn's Time Share. You'll lose 1 1/2 to 3 hours of your vacation over breakfast or lunch while receiving "premiums", discounts, or tours for showing your interest. Be aware that other time share presentations are often high pressure events that can ruin a vacation. Holiday Inn Sunspree might be the least intrusive and one where you can get up and leave as friends.
Go Enjoy Mazatlan and Experience the Warmth and Great Surroundings that this Hotel Offers! Its a good choice.
Could be better
A series of small to medium irritants cause me to be less than enthusiastic about this hotel.
Despite what others say, I do not think it is well situated, being located in a sort of no-mans land between the two main tourist areas (the Golden Zone and Sabalo Country Club) of Mazatlan. We rented a car, and found that the hotel parking lot is not right there, but across the street and down the road a bit. Nothing drastic, but one is forced to begin and end each drive with a walk down an unpaved sidewalk.
The beds, at least where we were, were rock-hard and the pillows flabby little squares.
Other things. Although a balcony is ideal for enjoying Mazatlan weather (especially when back home it is 10 below zero Celsius) we did not have one, although some other rooms did.
The restaurant is generally good, but at times variable. At the start of our stay the coffee was awful (Mexico produces some excellent coffee) but got better later on. The pico de gallo was usually very spicy, but, on one occasion, was dry and flat.
There were frequent noises from some renovation work going on somewhere in the building and, on two occasions the alarm clock in the (vacant) adjoining room went off in the middle of the night.
Quite irritating was the atempt by management to charge of 9 Pesos for a bag of coffee for use with the in-room coffee maker, a charge later removed when we protested that we were not advised of this in advance.
In short, one could do worse. But one could also do better.
Great vacation ....great hotel!!
The service was excellent for a 3 star hotel. Rooms are clean and large. Upgraded to a 2 room ocean view suite for 20 bucks a night. The staff is very friendly. Was there in Jan 2003 and will be going back next year. Best nachos around and steak and lobster tail for 13 dollars. Been to Cabo, Puerto Vallarta and Cancun, The Holiday Inn Mazatlan was a great bargain!!!!
Stay here you won't regret it
This is an excellent hotel. The rooms are spacious, exceptionally clean. The bathrooms immaculant. The lobby, and surrounding areas are lovely. The pool and swim up bar great. It is on a very nice and clean beach. The staff is very friendly. I did have breakfast buffet one morning and found that it was geared more to the Mexican taste. There is a substantial breakfast menu, and would suggest ordering from that. There is a very nice outdoor restaurant located next to the pool on the property. Loads of restaurants to choose from in the immediate area. I would recommend this hotel without reservation, I am sure that anyone staying there would love it.
Great Pool at Holidy Inn
We spent Jan 10-24 at the Holiday Inn and found it to have spacious, clean rooms. We were on the street side which was a bit noisy. The best feature of the hotel is the infinity pool: it is heated, large and has a swim up bar. Bar staff were all friendly. The hotel is right on the beach and within walking distance of great restaurants. The hotel restaurant was pretty pricey compared to the places around it, so venture out and try dinner at El Botete across the street, Locos Locos or Tony's up the beach or Carlos and Lucia's right next door, to name just a few.
After a bad experience in a cheap place, we moved to the Holiday Inn and enjoyed the rest of our vacation. The streetside room had a bit of traffic noise but nothing you couldn't handle. The room was clean and well maintained (the hotel is undergoing renovation and I think we got one of the renovated rooms). Location is great - you can walk easily to the Golden Zone and to the north. Try the beach walk to Restaurant Loco's Loco's 300 m north! Service was great - I asked for a noisy AC fan to be fixed and it was done within 10 minutes. Poolside bar great - just wish the happy hour lasted all day! We would stay here again.
Good service and great location. We only paid for a garden view but they upgraded us at no cost to an ocean view. Which we didn't even ask them to. Only a ten minute walk to town your right on the beach great pool.
Great for spring break
I went here several years ago but because there was only one review I thought I would ad my 2 cents. I went for spring break and loved it.
Right when we got there it was happy hour and the pool was beautiful. I couldn't even tell it was your Holiday Inn. It was beautiful I would recommend it to anyone who was on a budget. It is right on the beach and walking distance to everything. The rooms were very clean and the staff was helpful. Save your money and spend it in Mexico.
A family oriented holiday
we have been coming to the resort since 1987 at least once a year...and have a wonderfurl holiday each and everytime. the service,from the desk to the food have all been above average in my experience. we would highly recommend this resot to anyone hoping to have a quality vacation
TripAdvisor Reviews The Palms Resort Of Mazatlan
Travel Blogs from Mazatlan
... jumping and speeding on by. They appeared to be only 3 or 4 feet long but a check in Patti’s on-board marine mammal reference library told us they were probably spinner dolphins and about 7 feet long. For them to seem so small the others that we have seen must be quite a bit larger than we realized. We arrived off of Jaltemba (say Haltemba) in the early afternoon. We dropped our anchor behind Isla la Pena, a small island that protected us from ...
We took a day trip to Mazatlan with Evelyn and Steve. A couple from Colorado that we met at the campground. Evelyn is a very adventurous woman who drove her motorhome down by herself. Steve is still working and has only three weeks off, he flew down to join her for a while before they drive home.
We took the water taxi from Stone Island to the city, a three minute ride, ...
... a 1 hour time change.
A taxi took us to Captain Moe's B and B (it was 4 am remember), and after ringing the bell, we finally met the Captain in his bathrobe, who kindly let us in, pointed to our room and said that breakfast would be ready for us whenever we got up. We could eat in the garden with the hummingbirds and orioles who came to visit the feeder. Perfect.
The B and B is located in the busy Zona Dorado, or the Golden Zone, which is the really ...
It's our anniversary!
The prospect of spending our 9th "Commitment Celebration" anniversary in Mazatlan was not very appealing.
Few people had anything positive to say so our expectations were low. Its hey-day was apparently in the 80's. Her natural beauty is still very much evident but many streets and buildings are delapidated. Mazatlan also has a bad rep for drug cartel-related activities that has scared away visitors who ...
... It was totally worth it !! I had swordfish and we share wine from Chile and chocolate cake. The meal cost me £12 and the main course would have probably cost me £25 in London alone !!!
I am loving fish at the moment and am eating it most chances I get. I have to be really careful what I eat here. Most of the food is really unhealthy as it's fried, and the Mexicans are very overweight.
Tuesday was the first day on my own. I changed hotels to ...