The Palms Resort Of Mazatlan

Address: Camaron Sabalo No. 696, Mazatlan, Pacific Coast, 82100, Mexico | 3 star resort
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this resort rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 3 star resort, located on Camaron Sabalo No. 696, Mazatlan, is near Acuario Mazatlan, El Cid El Moro Beach, Playa Olas Altas, and Estrella del Mar.
Map this resort


View all amenities

Photos of The Palms Resort Of Mazatlan




          • Swimming pool
          • Restaurant
          • Beach
          • Fitness/Health center


          • Free High-Speed Internet
          • Wheelchair accessibility
          • Free parking


          • Room service
          • Business Services

          Historical Traveler Reviews The Palms Resort Of Mazatlan

          Great hotel O.K. location


          This hotel has a great pool, the rooms are very nice, the bathrooms are huge, the place is overall very clean. We had the ocean view room which had an awesome view (no balcony).The location is north of El cid and most of the action/shopping is south by the dairy queen. Breakfast at the hotel was terrible(stay away from the scrambled eggs) and not cheap $7 U.S. I would recommend buying snacks and drinks at walmart and keeping them in your room/fridge. Restaurants I would recommend are No Name Cafe for ribs, Gus & Gus for fantastic shrimp kebobs, La Casa Country (right across the street) for great steaks (little bit pricey but well worth it), and Marys Sandwich Shoppe for awesome hamburgers. I would exchange my money at the american express office( located in the same strip mall as Dairy Queen). Want to call home? Buy 60mins for $5 US. at Christine's internet cafe located next door to Subway. Quality of phone line not the greatest, but it's alot cheaper than making a call from your hotel room. If anybody has any questions feel free to e-mail me.

          "Not Your Father's Holiday Inn...But It Should Be Yours!"


          Holiday Inn Sunspree has transformed this place for you to spend a vacation with them and without complaint. It does not look like "Your Father's Holiday Inn!" They have put renovation dollars in all the right places and make every effort to make your vacation memorable.

          Always Get an OCEANVIEW. Other "Views" in the Hotel Zone seem to involve street noise. All Sunspree Rooms are spacious and clean. A Terrazzo Tiled Seven-Foot Shower has replaced the conventional fiberglass bathtub. Four Large Bath Towels and Hand Towels are provided each day without a phone call to the front desk. Hair Dryer, Ironing Board, Iron, In Room Coffee Pot and Refridgerator are severall "steps-up" from the Oceano Palace and Luna Palace. Sunspree offers an In-Room DE-HUMIDIFIER UNIT as standard for all rooms and was a nice surprise not found at most Mexican Hotels. No "Musty Odors" here. Another surprise was smoke detectors in every room and the peace of mind that goes along with them. Key Card Entry Doors is a nice touch normally found at more expensive hotels. The Infinity Swiming Pool and Swim Up Bar (cleaned twice each day) are focal points of your holiday stay. Second Floor of the Hotel has a 24-Hour-Accessible Exercise Room with decent equipment. There's also a tennis court. New Pool Furniture doesn't sound like much of an attraction but after seeing other hotels' pool and beach chairs, you'll know that Sunspree management wants you to return for another visit. The Lounge Chairs are brand new. And not a defective one around. The Beach front is "groomed" each morning. Beach Towels are abundant throughout the day.

          The staff, waiters, and bartenders are real treat. Tell Salvadore and Sebastian that you'd prefer Cuervo 1800 instead of the house Tequilla. Go see "Arturo" at the front door for information about anything in Mazatlan! Twenty to Forty Pesos, as a tip, goes along way to help this hard working father of three girls and a 23-year veteran of Holiday Inn! You'll like this guy! Make sure to tip the Towel Boy and Maids on a daily basis since they have the lowest paying jobs in all of Mazatlan.

          Breakfast at the hotel is convenient and you can greet the day early (before 7am) if you wish. Bacon, Eggs, Juice, Toast, Potatoes and Coffee is $7.00 USD. Try "The Place" (after 8am) North of Luna Palace for the same meal at $4.30 USD. Lunch at the hotel is equally convenient and quite good. The Shrimp and Cheese Appetizer (with Tortillias) makes a filling lunch for about $6.00 USD. (Bacon is no added charge if you ask for it.) For a Late Lunch or Early Dinner you must try the Best Barbeque Ribs in Mazatlan at "No Name Cafe" for $10.50 USD. (Two can actually share this meal for the price of one!) "The Shrimp Factory" is a must for Lobster, Shrimp, Mahi-Mahi, and Margaritas for $56 USD. (Kinda Pricey but better portions and quality is excellent.) Go have desert at the "Royal Villas Restaurant"...Bananas Flambe for Two at $10.00 USD. Also try "Panama" for Unbelieveable Cake by the Slice and Coffee at $4.80 USD.

          Mazatlan now has a WALMART. It will cost you about 50 Pesos for a Pulmonia Ride. If you must find a Pharmacy go here where communication is of the utmost importance. English is spoken behind the counter and you will also find a sense of reassurance here. While you are there pick up a large bottle of Kaluha for 93.00 pesos, the best price you'll find. Check out the other tequilla selections like Cuervo 1800. Sorry, premium tequillas like Don Julio, Milagro Reserva are best purchased at the Airport's DUTY FREE SHOP when you leave Mazatlan.

          All of Mazatlan will try to sign you up for a time share presentation at any number of places. This Hotel is no different and it will be a looming presence here if you let it. Avoid "signing-up" upon arrival for the hotel's get acquainted breakfast....It will be a time share show. It is difficult to be polite after so many daily assaults. But a "quick smile" and "no thanks" is universal. On a rain-soaked day, go see Evelyn in the lobby to learn about Holiday Inn's Time Share. You'll lose 1 1/2 to 3 hours of your vacation over breakfast or lunch while receiving "premiums", discounts, or tours for showing your interest. Be aware that other time share presentations are often high pressure events that can ruin a vacation. Holiday Inn Sunspree might be the least intrusive and one where you can get up and leave as friends.

          Go Enjoy Mazatlan and Experience the Warmth and Great Surroundings that this Hotel Offers! Its a good choice.

          Could be better


          A series of small to medium irritants cause me to be less than enthusiastic about this hotel.

          Despite what others say, I do not think it is well situated, being located in a sort of no-mans land between the two main tourist areas (the Golden Zone and Sabalo Country Club) of Mazatlan. We rented a car, and found that the hotel parking lot is not right there, but across the street and down the road a bit. Nothing drastic, but one is forced to begin and end each drive with a walk down an unpaved sidewalk.

          The beds, at least where we were, were rock-hard and the pillows flabby little squares.

          Other things. Although a balcony is ideal for enjoying Mazatlan weather (especially when back home it is 10 below zero Celsius) we did not have one, although some other rooms did.

          The restaurant is generally good, but at times variable. At the start of our stay the coffee was awful (Mexico produces some excellent coffee) but got better later on. The pico de gallo was usually very spicy, but, on one occasion, was dry and flat.

          There were frequent noises from some renovation work going on somewhere in the building and, on two occasions the alarm clock in the (vacant) adjoining room went off in the middle of the night.

          Quite irritating was the atempt by management to charge of 9 Pesos for a bag of coffee for use with the in-room coffee maker, a charge later removed when we protested that we were not advised of this in advance.

          In short, one could do worse. But one could also do better.

          Great vacation ....great hotel!!


          The service was excellent for a 3 star hotel. Rooms are clean and large. Upgraded to a 2 room ocean view suite for 20 bucks a night. The staff is very friendly. Was there in Jan 2003 and will be going back next year. Best nachos around and steak and lobster tail for 13 dollars. Been to Cabo, Puerto Vallarta and Cancun, The Holiday Inn Mazatlan was a great bargain!!!!

          Stay here you won't regret it


          This is an excellent hotel. The rooms are spacious, exceptionally clean. The bathrooms immaculant. The lobby, and surrounding areas are lovely. The pool and swim up bar great. It is on a very nice and clean beach. The staff is very friendly. I did have breakfast buffet one morning and found that it was geared more to the Mexican taste. There is a substantial breakfast menu, and would suggest ordering from that. There is a very nice outdoor restaurant located next to the pool on the property. Loads of restaurants to choose from in the immediate area. I would recommend this hotel without reservation, I am sure that anyone staying there would love it.

          Great Pool at Holidy Inn


          We spent Jan 10-24 at the Holiday Inn and found it to have spacious, clean rooms. We were on the street side which was a bit noisy. The best feature of the hotel is the infinity pool: it is heated, large and has a swim up bar. Bar staff were all friendly. The hotel is right on the beach and within walking distance of great restaurants. The hotel restaurant was pretty pricey compared to the places around it, so venture out and try dinner at El Botete across the street, Locos Locos or Tony's up the beach or Carlos and Lucia's right next door, to name just a few.

          Good value


          After a bad experience in a cheap place, we moved to the Holiday Inn and enjoyed the rest of our vacation. The streetside room had a bit of traffic noise but nothing you couldn't handle. The room was clean and well maintained (the hotel is undergoing renovation and I think we got one of the renovated rooms). Location is great - you can walk easily to the Golden Zone and to the north. Try the beach walk to Restaurant Loco's Loco's 300 m north! Service was great - I asked for a noisy AC fan to be fixed and it was done within 10 minutes. Poolside bar great - just wish the happy hour lasted all day! We would stay here again.

          Good Value


          Good service and great location. We only paid for a garden view but they upgraded us at no cost to an ocean view. Which we didn't even ask them to. Only a ten minute walk to town your right on the beach great pool.

          Great for spring break


          I went here several years ago but because there was only one review I thought I would ad my 2 cents. I went for spring break and loved it.

          Right when we got there it was happy hour and the pool was beautiful. I couldn't even tell it was your Holiday Inn. It was beautiful I would recommend it to anyone who was on a budget. It is right on the beach and walking distance to everything. The rooms were very clean and the staff was helpful. Save your money and spend it in Mexico.

          A family oriented holiday


          we have been coming to the resort since 1987 at least once a year...and have a wonderfurl holiday each and everytime. the service,from the desk to the food have all been above average in my experience. we would highly recommend this resot to anyone hoping to have a quality vacation

          TripAdvisor Reviews The Palms Resort Of Mazatlan

          4.00 of 5 stars Excellent

          Travel Blogs from Mazatlan

          Still in Mazatlan

          A travel blog entry by azcook on Mar 04, 2015

          1 comment, 37 photos

          ... the center of town. We parked the scooter on the main street near the cathedral and square and took a long walk around the lovely town. We took lots of pictures and dreamed what it would be like to live in such a place. Speaking Spanish would be a requirement for sure. We figured this place must be so different when the cruise ships come in to Mazatlan and bring tourists by the bus load here. That would explain the big restaurant. We finally tore ourselves ...

          Mazatlan Country

          A travel blog entry by duchesne on Jan 29, 2015

          5 comments, 83 photos

          ... Of course Larry bought a bottle. We learned that the Mexicans have learned from the French who patented the name “Champagne”. “ Tequila” can only be marketed as tequila from one area of Mexico surrounding the city of Tequila, northwest of Guadalajara, and in the highlands of the north western part of Mexico in the state of Jalisco. Although tequila is a kind of mezcal, modern ...

          Hola from Mazatlan

          A travel blog entry by winterhawk on Dec 16, 2013

          59 photos

          ... to the pool takes just one short water slide. The pool has other longer slides, waterfalls and a behind-a-waterfall cavern. What a great place for kids to explore. It also has a large population of iguanas. They seem to just lay around in the sun. Some are on the rocks between pools, others hang out on the lawn. If you try to touch them they move away but other than that they just hang out. The other pool is warmer and has a swim up ...

          San Carlos to Mazatlan

          A travel blog entry by cedric.brehaut on Jul 09, 2011

          3 photos

          ... our assorted splattered bug windshield into the shiny see-through glass it was meant to be. I hand him 5 Pesos and wish him a good day.

          Not having heard from the B&B, we proceed to the first and only downtown hotel that is rumored to accept pets. The front desk attendant informs us that the hotel is sold out… and they don’t allow pets anyway. My stress level shoots up and I get really cranky at the thought of sleeping in the car after ...

          Hard core Hippie, in a veggie oil truck,

          A travel blog entry by almadeleon on Dec 16, 2010


          ... food in a glorious show from the rocks we had climbed. Young boys fishing with a string and a hook tied around an empty coke bottle, catching their dinner and showing us their catch with pride. Some older Anglos were fishing with huge expensive poles and big camping chairs with side pockets for their beverages, smoking fat cigars, catching nothing. Lots of people on the beach, yet most of them seemingly light skinned Americans , well ...

          Traveler Photos The Palms Resort Of Mazatlan

          Last day in Mazatlan
          Mazatlan, Mexico