The Palace At One & Only Royal Mirage Dubai
How has this resort rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
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Historical Traveler Reviews The Palace At One & Only Royal Mirage Dubai
Not great with kids!
Stayed here during Feb half term(11/02/05-18/02/05). Fantastic, beautiful, service impeccable, a real 'arabian palace'. The design and opulence had one sighing at every turn around the hotel. The room in the Palace we chose was a gold club room...the size was a bit disappointing but the gold club service more than made up for this.The oriental hammam experience is a real must.
Only drawback is the facilities for kids. There is a kids club but it is very small and not terribly appealing. There are also lots of water features around the hotel which although beautiful are a major hazard with little toddlers.
Having said that I would still highly recommend the hotel to anyone with any taste or style!
BEST THING ABOUT THE HOTEL = SERVICE!
I was a lone female traveller and stayed at the Palace for 5 nights in December 2004 (half board). Although I arrived in the early hours of the morning and was not meant to check-in until the afternoon, the reception desk were able to find me a room. I only had to wait one hour for it to be ready and in the meantime I relaxed in the lobby and was served a complimentary breakfast.
Throughout my stay the staff made me feel so welcome and they all remembered my name. I have never encountered this level of quality service in a hotel (and I have visited many hotels through my work).
Didn't want to leave!
We love Dubai, its our 3rd visit!!
Having stayed at the Jumeriah Beach Hotel on two previous visits, we decided to try a One & Only resort.
Being an older hotel (by Dubai standards), the Palace benefits by having large gardens and a great location. It is much quieter than the Jumeriah Beach Hotel and the hotel rooms, food and pool areas are of a higher standard. However, the breakfasts are even more varied at the Jumeriah Beach Hotel. We tried most of the restaurants and you do need to book at least 24 hours in advance to get the time of your choice. 'Olives' - The Mediterranean buffet restaurant does have a hidden talent with Chef Tyron who will create personal dishes to your taste with fresh ingredients of the day. Just ask him, he'll be much obliged.
'The Beach Grill' makes an excellent outdoor dining experience by the sea, with plenty of seafood specialities.
'Nina's' is a contemporary indian fusion type restaurant, but be warned, the dishes are very spicy!
'The Rotisserie' is a 5-star carvery! Pleasant tranquil setting, especially the almost private dining room tucked around the corner for those private moments. (there are only 4 tables).
The bedrooms are large with a walk- in- wardrobe, bathroom and separate wc/bidet. The shower is of a good size, although the bath is known as a half bath. Plently of towels and hanging space for them.
A very well stocked mini-bar in room, complimentary flowers, fruit and a box of dates. There is a turn down service with mini sweet pastries and complimentary mineral water. Large comfortable bed!! Aahhh...
There is plenty of building work taking place at the present moment. It is not so noticeable from the pool area, but from the beach a view of the PALM ISLAND building site can be clearly visable.
The sister hotel, the Arabian Court, is located by the construction road where convoys of lorries are back and forth 24/7.
There are two swimming pools at the Palace - one very very large with palm trees shading areas and plenty of sunloungers surrounding it.
A small 'Adults Only' pool tucked at the far end by the Suites has 16 loungers max. even more peaceful here.
The pool attendants come round with complimentary water, ice flannel, sun shade cleaning and fresh chilled fruit in the afternoon.
If you like some activity, why not try the giant Chess board or badminton, volleyball, tennis...etc within the grounds.
This is truly a wonderful hotel, although watch out they are building a 'Banyan Tree' resort nearby for those Banyan Tree fans.
Just enjoy the Dubai experience!
This place is truly fantastic, particularly if you have young choildren / babies
This hotel was a real treat. The staff were friendly, the food was great, the rooms were very clean and comfortable and the facilities were marvellous.
WE had a deluxe room on the ground floor overloloking a large lawn and then on to the sea which was about 100m away. It was exactly what we wanted. You could see the construction on the Palm but it was a long way away, and the complex round the Palace is so beautiful that you don't notice it. Stay at the Palace and not the Arabian court which is at the far end of the site and near a road which leads to the Palm.
We found all the restaurants terrific. The food was good, the drink was not expensive, the tennis court were good, the pool is a delight and you don't even need to lay down your own towels. Massages were not expensive and were in a beautiful location.
We have a 10 month old baby and the staff could not do enough for her. We had a high chair in the room, the chefs cooked special baby food for her, when we ran out of nappies the hotel provided.
All in all a great experience. I wouldn't say it was one for honeymooners, but great for young families.
Just returned from our second visit to the Palace at the Royal Mirage. This time we took our 8 month old daughter. The hotel is truely excellent with superb facilities, just a shame about the beach at the Palace end of the complex - it has been extended but the sand is very rough, though the sand at the shoreline is fine. All the staff were great with my daughter and the other children. The Royal Mirage is one of the few hotels unaffected by the mass building in the area and we suffered no problems. I have to agree with one of the other reviews that making dinner reservations was difficult, fortunately for us most nights we ate as soon as the restaurants opened so we could get my daughter to bed. There don't seem to be enough tables to cope with the demand in the restaurants! Also if you are on half-board basis make sure the discount is applied to your food bill and check your bill carefully on checkout - we had quite a number of erroneous charges posted to our room though in fairness these were removed when we pointed them out. I would recommend this hotel to anyone, but book your dinner reservations in advance!
Would be excellent if it were not for the problems with restaurant reservations
This is an excellent hotel in many respects. However, we were disappointed with the difficulty we had in making dinner reservations. We had taken a 5 day half board package and on arrival at 8 am in the morning were told that all the restaurants at The One and Only Complex were full that night with one exception and that meant a very late dinner. We were also advised that it was best to book at least two to three days in advance for the restaurant of our choice as all three hotels were at 100% occupancy and, as the local residents also used the restaurants extensively we were not just competing with other guests! Even this advice proved to be unrealistic and we only eat once in a restaurant that was of our choice at the time we wanted (i.e. give or take an hour or so). All other nights we had to make do with either the less popular buffet/self service restaurants and or eat at times that were not ideal i.e. very early or very late. If we were to stay here again, we would not take half board and would make dinner reservations weeks in advance for the better restaurants. Telling you on arrival to make a reservation three days in advance is hardly helpful to those on a short stay!
As a result of the above we cannot rate the hotel outstanding and were somewhat perplexed that the staff seemed to consider booked out restaurants as a badge of honour. That sort of snobbery does not belong at a holiday resort that sells itself as a relaxing, pampering destination!
Fantastic hotel and resort!
What can I say about this hotel; well basically it's fantastic. The Palace at the Royal Mirage is the best hotel I have ever been to. The service, décor, food and resort are all first class and truly deserve the 5˝ stars it has.
The hotel is as palatial as it sounds and the entrance is draw dropping. The rooms are as equally beautiful with attention to detail being the order of the day here. My recommendation is to stay in the gold club rooms, the extra level of facilities received were excellent value for money - the complimentary alcoholic beverages between 6-8pm made up for the extra cost alone! However, what sets this hotel apart from others is undoubtedly the staff, they are outstanding.. The entire hotel staff, whatever their level, really do go out of their way to ensure that your stay is absolutely fabulous. The pool attendants were an example of the great level of service received. We visited Dubai in July which has temperatures topping 45°C during the day, this never stopped the pool attendants from topping up your water, handing out cold towels, supplying fresh fruit and even cleaning your sunglasses- yes that does happen! One pool attendant worked that hard he used 5 shirts in a day, through sweating! The pool area is lovely with what is supposed to be the biggest hotel pool in Dubai, all surrounded by attractive palm trees, pictures in the brochures just don't do it justice. We tried all the restaurants on the resort and found all (with the exception being the Moroccan - desired taste) to be excellent. Again all the staff at the restaurants were superb, bar none. I would not hesitate to book a stay at this hotel again and the same could be said of nearly every other person we spoke to. Overall the best holiday and hotel yet!!
We can't wait to return!
We have just returned from a wonderful holiday at The Palace. The only thing we regret is that we did not spend more time there. The service is friendly and efficient from the moment you walk into the hotel. Checking in is a pleasure as all you need to do is sit drinking tea whilst the guest relations staff organise it. We stayed in the deluxe room which was lovely. It was our wedding anniversary whilst we were in Dubai and the hotel had a beautiful chocolate cake waiting for us in our room. The communal areas of the hotel are exquisite. You really do feel like you are in an arabian palace and it is hard not to spend your time taking photos of the hotel. The hotel provides a complimentary shuttle bus to the various malls but will also arrange taxis without difficulty so getting around Dubai is very easy. You are welcome to use the facilities and restaurants at the Arabian Court and The Residence and we really enjoyed visiting the roof top terrace for a cool drink at night. The price of drinks can be expensive but they are not as much as you are led to believe. You can sign for your food and drinks instead of using cash, which we found to be convenient and relaxing as we did not have to worry about exchanging currency. The staff made you feel comfortable and did everything they could to make your stay enjoyable. As a result we had a fantastic time and cannot wait to return!
The best resort & pool on Jumeirah Beach!!!
I live in Abu Dhabi but am from the USA. When I can't go on a long holiday I head off to Dubai for a short break. My favorite resort is the Royal Mirage Palace. The resort is excellent with comfy beds, pleasant staff and very nice rooms. The reason that I like this resort best is because of the swimming pool at the Palace. It is beautiful! Staff bring to your lounge chair cool drinking water, cold towels, and stop by to clean your sunglasses. The pool has underwater sitting benches all around the pool edges where you can sit and visit with friends or read a book. This is the best resort in the area and worth every penny (or dirham)!!
I stayed at the Royal Mirage in feb 2004 for 4 nights with my boyfriend. I must say i was impressed with everything regarding this hotel: the room was beautifull( a deluxe room in The Palace), the lobby has all the details of a palace one would find in a storybook about an arabian prince and the pool is the most beautifull pool i ever seen. I can`t wait to come back.
TripAdvisor Reviews The Palace At One & Only Royal Mirage Dubai
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