The Lodge At Jackson Hole

80 Scott Lane, Jackson, Wyoming, 83001, United States | 3 star resort
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

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Location

This 3 star resort, located on 80 Scott Lane, Jackson, is near BrushBuck Guide Services, Jackson Hole Rodeo Grounds, Hole Hiking Experience, and Jackson Hole Iditarod Sled Dog Tours.
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    TravelPod Member ReviewsThe Lodge At Jackson Hole

    Reviewed by highama

    Exceeded all expectations!

    Reviewed Oct 15, 2012
    by (4 reviews) , United States Flag of United States

    This property was outstanding! The recently remodeled room was gorgeous, and the kids had a blast in the indoor/outdoor pool. All of the rooms are equipped with large new 3D LED HDTVs and Blu-Ray players. The front desk has Blu Ray movies and 3D glasses available for checkout. The 3D didn't really work, but that's lame TV tech, not the hotel's fault. There were 2 minor issues with the room, but neither was a big deal. 1. The fireplace wouldn't turn on. It's possible that it was smart enough not to turn on while the AC was running (it was 75 degrees outside, and the room was quite a bit warmer), so who knows of that's valid or not. We didn't need the heat, the kids just wanted to see it. 2. The Rainshower in the bathroom wasn't working great. The seal was obviously coming loose in the shower head, as a lot of the water was pouring out of the seams. Overall a great place to stay though.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by fransando

    Welcoming; beautiful, comfortable & pleasant!

    Reviewed Sep 23, 2012
    by (8 reviews) Frankford Township , United States Flag of United States

    Our stay is wonderful. The only negative comment I have is the smoke odor from the guests who smoke near the entry way. I suggest a no smoking sign within the entry. It is a beautiful setting, welcoming love all the animal figurines but the smell smoke takes away from it.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews The Lodge At Jackson Hole

    "The Lodge" Gimme a break!

    from

    Spent two nights at the Lodge at Jackson Hole, a pretentious sounding name for a Best Western. That should have tipped me to the prevailing attitudes of some of the staff I encountered who were working during the 48 hours we were in Jackson.

    We booked this room many months ago via Travelocity; I had looked into booking a room via Hotwire and Priceline but no bargains are to be had in this neck of the woods in the month of August. Ended up paying about $200/night plus tax for a "suite", which included a nicely sized jacuzzi tub and a mini-kitchenette (refrigerator, sink, microwave). The room itself and the other facilities (pool, sauna, jacuzzi, breakfast lounge) at this hotel were pretty nice, but I've stayed in nicer places for half the price in other resort/destination towns where Priceline or Hotwire have had listings.

    Anyways, the only glaring problem with this facility was with the hired hands. The air of haughtiness at the front desk on check in was rather pronounced; I don't believe the girl processing my check in actually made eye contact with me during the process, and when I asked a question about local directions she stated that she couldn't help me. No one else was waiting to check in, but the feeling was one of being rushed through.

    During our stay we called housekeeping for extra towels and they never arrived; I made a trip down to the pool area where towels are made available and grabbed a few of those myself.

    Another trip to the pool area later on to visit the sauna, but I couldn't find the sauna...I asked the bellman (who happened to be there) where the sauna was located, and he had a disdainful look as he pointed to a door that was just about directly behind me. Never said a word. He obviously didn't want to be spending any part of his summer answering dumb questions at the Lodge at Jackson Hole.

    In the breakfast lounge area there is a nice continental breakfast daily; this is really a nice little set up. Our first morning I made an advance run to get ourselves a first cup of coffee, but the urn was empty. The food attendant saw me working the spigot and receiving only a dribble of coffee, then turned and walked away. I waited a few minutes, thinking he was going to get more coffee. He didn't return. I finally got another persons attention and in a few minutes the coffee was refilled.

    The day of departure I had planned on getting out of town very early, and left a wake up call for 6 a.m. Although there was an alarm clock in the room, I didn't set it because I wake up to those things all year long, and a courtesy call from the desk is one of the services I do occasionally use when travelling.

    My wife was the first to wake up at 6:45; as we rushed out the front door or the hotel she mentioned to the (same) girl at the desk that our wake up call had never arrived, and received a blank look and a shrug in return. No apology.

    Jackson is a money town, but come on. This ain't the Ritz, it's a Best Western. It costs a small fortune to stay in this nice "lodge", maybe better customer relation skills could be included in the package.

    It was okay...

    from

    The room was very pleasant...large and bright, and we had a decent view of the mountains. Everything was clean and well kept.

    The best word we could come up with to describe the service was "perfunctory"... no one went out of their way to be cheerful or pleasant.

    The food was plentiful but uninspired...scrambled eggs every single day...would have liked to see some pancakes or french toast. We tried the dinner buffet one night, and it was fine, just nothing spectacular.

    Interesting to note that some folks said the pool was warm... the water was frigid when we were there. The spas were alternatively over- or under-heated. My children love to swim, and they were somewhat disappointed in the pool due to the temperature. And forget trying to get pool towels. We just used our room towels after the first try.

    I would definitely try somewhere else the next time.

    Looks good

    from

    Nice room, poor breakfast, slow housekeeping ,unresponsive to complaints.

    A good place to stay

    from

    We just returned from a week in Jackson Hole. We stayed at the B.W. Lodge on our last night after experiencing some problems at other hotels. This hotel is nice looking on the outside, its close to everything, and the rooms were large and comfortable. There are some bad places in Jackson Hole...at least this Best Western is available. (Do not confuse the Best Western Lodge with the Best Western Inn in Teton Village....the Inn is terrible). I got the best rate using Hotels for this hotel. ($25 cheaper than calling the hotel directly just hours before needing a room for the night). The pool was cold but large and they have two hot tubs. A continental breakfast is included. I would pick this place again.

    Great place to base

    from

    We enjoyed this clean spacious hotel very much. The indoor/outdoor pool was very warm and large. Nearby hot tub was welcome at the end of the day. Room was clean with coffee maker, microwave, frig; beds very comfortable. They had a laundry room but 3 of the 4 washers were out of service at the time.

    Right on free bus shuttle line to downtown, with several restaurants w/i a few blocks' walking distance. Very nice service people which I did not expect from a Best Western. Breakfast was just ok - scrambled egg buffet, toast, cereal, etc. I would return to the Lodge.

    Pleasant Stay

    from

    This was our second summertime trip to this lodge. The rooms are large, clean, and well-decorated. The bathrooms are large with marble-stone floors. The pools were wonderfully warm and uncrowded during both of our trips. The only negative is that this lodge is located in an industrial/business park. Both of our stays included views of the back doors of a strip mall. But if you don't spend a lot of time at your hotel window, it doesn't matter, because the facility is so pleasant.

    Great Place

    from

    Stayed here for a few days last summer on our trip out west. Was the best place we stayed. Clean, beautiful room, great breakfast, and a helpful staff. Would highly recommend and will stay there again on another trip.

    Awesome!

    from

    WONDERFUL place to stay!!! Had a king room with jacuzzi tub, working fireplace, and comfy bed. Close to downtown and skiing. The hotel was clean with a great atmosphere and desk staff.

    Absolutely the Best

    from

    I 100% recommend this hotel - it has TONS of extras!!! It is very clean and is beautifully furnished. The rooms are roomy and have 1/2 kitchens: small refridgerators and a microwave, as well as cups, utensils, etc. The "suites" are a king bed with a full sofa bed with down comforters. The best part, every room comes with a fireplace and the king rooms come with large, whirlpool tubs. A full HOT breakfast, open until 10am. The swimming pool is large and is indoor/outdoor, even in winter. Also has 2 hottubs, indoor and outdoor. Is 20-30 minutes of most major skiing resorts, and minutes from downtown, with restaurants within walking distance. Would be good for business, couples or families. It is somewhat more expensive than moderate hotels, but much less expensive than the local resorts. This is a great value for the price.

    Hotel review

    from

    We stayed there September 2002. This is a beautiful hotel! It is a little more expensive but the accomadations are great, the hotel itself is beautiful and the rooms are a dream (private jacuzzi). Service and staff were good and everything was very clean. We really recommend this hotel!

    TripAdvisor Reviews The Lodge At Jackson Hole

    4.50 of 5 stars Outstanding
     

    Travel Blogs from Jackson

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    2 comments, 39 photos

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    Day 10: A Visit to the Grand Tetons

    A travel blog entry by acombslane on Aug 03, 2013

    2 comments, 13 photos

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    We started at the Visitor Center and listened to a program conducted by a …

    Support team

    A travel blog entry by tcd2012

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    Night 9: The Tetons

    A travel blog entry by splencner

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    ... and ripping through tents and stomping on coolers. The photos were taken at the campground.There were also photos of invading moose and badgers.

    The campsite we were assigned was next to the bathrooms, which us good ...

    Traveler Photos The Lodge At Jackson Hole

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