The Historic Powhatan Resort
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TravelPod Member ReviewsThe Historic Powhatan Resort Williamsburg
We stayed with a friend and I was very impressed. Very clean, quiet and beautiful.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Historic Powhatan Resort Williamsburg
Nice but not great
My husband, myself and two grandsons stayed at Powhatan in February 2003. The grounds were lovely. it seemed quiet and secluded (wondered how many units were being used as we didn't see many cars in parking lot), probably because it is not a tourist time of year! The manor house was beautiful. We had a two bedroom unit but when entering we discovered there was no dining table or chairs. We immediately called the maintenance department, as we planned to eat in the unit several times. We went to bed that night without hearing anything and left the next day to visit Williamsburg. On arriving home, there still was not table. We called again and there was no record of us even requesting the table. Two young men came in about 9 PM bringing a table with mismatching chairs. It had been stored outside somewhere and was wet (it snowed several times while we were there). We are timeshare owners so didn't have the problems with check in that others seemed to have. We might try it again, but first might try other timeshares in that area.
Won't Go Back!!!!!
Though we love Williamsburg, and plan on returning to the region annually, we'll never go back to Powhatan. On top of snail's pace service at the on-site restaurant, our unit was strategically located to offer us a stunning view of a construction-material dump site, and several appliances in our unit had signed up for what European labor unions refer to as a "work slowdown". But the most appalling incident - and unfortunately the one that colored our memory of our stay this year - occurred upon checkout. Being new (and very proud) parents, we had called several times before beginning our vacation to verify that baby accessories such as high-chairs and portable play-yards would be available. Each time we were told that yes, they were. Accordingly, we elected to not bring our own such equipment with us on our vacation, and were pleased to find upon checkin that these items were indeed available. We left the requested security deposit for them at the front desk and carted these things to our unit. Upon checkout, we were not very graciously told that we would not receive all of our deposit back (though these items were returned in the same condition in which we'd obtained them, etc.), because there was a not insignificant rental fee which was not refundable. We objected, noting that we'd never been told this, and had we been so informed, we would have brought our own equipment. Despite this, the front desk very stubbornly refused to do anything other than to treat my wife rudely - we never even received an apology. So unless you believe that poor customer service and frankly stupid business sense ought to be rewarded, we'd suggest you make other plans.
We stayed at Powhatan Plantation in April of 2003. It had been several
years since our last stay and we were very disappointed in the unit.
Kitchen was missing many appliances, bathroom towel racks fell off of
the wall and wallpaper was peeling hroughout the unit. Mentioned these
items on checkout and were told "thanks". Mailed the comment card and
did not recieve a response. We won't return.
You'll be sorry --
My family was very disappointed in the condition of the unit - toilet paper holder fell off the wall, bath sink handle fell off repeatedly, very little hot water available after the first person showers - the indoor pool (which supposedly was to have been renovated by April 1) is a disgrace. My older kids wouldn't even go into it- whirpool was cold and slimy and the jets didn't work, no chairs around the pool for parents to sit in - it reminded me of an old, rundown YMCA pool. Housekeeping does not answer phone calls - we finally went down to the front desk to request additional pillows and towels (I guess they think one bath towel per person is adequate - no face cloths or hand towels) and they finally did arrive the night before we left. The worst part was that several days we checked out, someone at the Powhatan front desk decided that we were charged the wrong amount and they used my credit card number to go in and make and adjustment, without any authorization from me. After several weeks of phone calls and faxes, the matter was resolved - we had actually overpaid for the room at check-in and were owed a refund. This place is a nightmare - it's fairly cheap, but you get what you pay for.
Love so much
me and my parent and friend stay on ground every year and every time we come back it just more beautiful ithink if u ever visit VA u got to stay there
Thumbs down for Powhatan
We had to cut our spring vacation at Williamsburg, Va. short because I developed a blood clot in my leg. We stayed at Powhatan Plantation in Williamsburg. The airlines and other hotels we had reservations at were very understanding and gave us a refund or credit. Not true with Powhatan though.... not only are their rooms not ADA equiped for wheelchairs, but they also charged us a phone fee even though I used a pre-paid phone card annnndddd they didn't refund or credit us our room fee. They still had us registered the day after we had left, so I don't think they needed the room. Good luck if you stay there!
We spent two nights at the Powhatan Plantation in early April. The grounds are beautiful and charming, with fountains, tree-lined streets, and attractive buildings. There is a feeling of history there. I would rate the grounds "Above Average." When we entered the facility, we found a bedroom downstairs with a TV, a small living room with a TV, and kitchen that appeared to be set up for a long visit, a washer and dryer, and an upstairs bedroom. The overall set-up was very appealing, especially with the generously sized windows and skylights. On the downside, things did not appear to be well maintained. The folding closet door in the bedroom downstairs was broken, the toilet paper holder fell off when I bumped it, and the cabinet door for the sink in the kitchen was lying on the countertop when we arrived. The place was very quiet, so we did enjoy our stay.
Powhatan is a time-share community built in the 1970's (?) and showing its age. Conveniently located near Jamestown this community of a couple hundred time share units is managed by Sunterra Time Share Management. Problems with this location begin before you even can find the site. Ironbound Road is a street term used more than once in Williamsburg. When we called from the car to gain assistance in locating Powhatan the desk staff told us they were too busy to give directions and that nobody was available to do so! When we finally found the property we found a small sign nailed to a white wooden fence. The check-in and office staff is woefully under manned. Check-in can take up to 30 minutes! Only one staff member is allowed to handle credit cards! Once checked in, you are confronted in the lobby by two women who try to get you to sign up for a "free brakfast" where time shares will be touted. Finally, you find your accomodations and find the cleaning has been haphazard (former guests items under beds and behind doors!), the dryer doesn't work and the shower in the master bathroom doesn't work. You fill out a "request" form and deliver it to the front desk and at no time during your five-day stay does either item get fixed, nor does anyone call to inquire if the service has been undertaken.The indoor pool is small. While there is a mini-golf course for children, there is a charge for this that far out strips its rudimentary design (it's old and tired). There are two tennis courts to be shared with literally hundreds of time share units. They are always in use. While the grounds are well kept, there are construction debris and old furniture all around as some units are being rehabbed. I would not recommend this to anyone. You're on vacation and can do better, closer and for the same or less money closer to Colonial Williamsburg and Richmond Street (the main drag with restaurants and shopping).Good luck (03/30/03)
My husband and my two teenage sons stayed at the Powhatan Resort for 5 days in August and I have to say that it was the most relaxing vacation we have ever spent. It is so much nicer than staying in a hotel. It was like being at home away from home. My youngest son is an avid fisherman and enjoyed fishing in the ponds that are available and both enjoyed the pools and we as parent were more at ease in letting them do the things they wanted to do. I would definitely go there again.
Nice place, good value
We stayed at Powhatan Plantation for four nights during a golf vacation. The suites are fairly large - easily accomodating 6 people. Each suite has 2 bedrooms,2 baths, a living roon with fold-out bed and a kitchenette. Our suite also had a hot-tub. All this can be gotten for less than $150 per night. Rooms are clean and the staff is reasonably attentive. Powhatan Plantation is part of the Sunterra time-share organization. There are indoor and outdoor pools, tennis courts, weight room and miniature golf course. Several ponds stocked with fish are available for sport-fishing. 2 restaurants and a general store are on the premises. Overall, Powhatan Plantation offers good value. One drawback is that you have to drive in order to get to all the Williamsburg attractions (there's no shuttle).
TripAdvisor Reviews The Historic Powhatan Resort Williamsburg
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