Sugar Beach Resort
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TravelPod Member ReviewsSugar Beach Resort Flic En Flac
Excellent resort and all the staff worked hard to make the wedding go without a hitch
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sugar Beach Resort Flic En Flac
Loved the Hotel
We had the most wonderful holiday at Sugar Beach just before Easter this year (2006). The staff were extremely helpful and friendly and did all they could to make our stay enjoyable and memorable. We went with the whole family, our daughters aged 19 and 17 and son aged 14. All had a fantastic time and were never bored as the sports staff always had something arranged for them - from beach voleyball to football. The rooms were good and the hotel kindly upgraded us to beach-front for the second week which was just perfect with the sea just a few yards away from our front doors!
We were very worried before we set off on our holiday, having read two poor reviews. In retrospect we now realise there was little to be concerned about because if we had experienced any difficulties or problems, the management were so much in evidence that any issues would have been sorted out immediately. To give you some idea, the Manager and his deputy greeted us on arrival, either one or the other would be in evidence at dinner time and would speak to people at their tables and ask if everything was OK. The Manager, his Deputy and the Head Of Catering also held a Manager's evening where again you could voice any concerns if you had any.
The food was superb with buffet meals being punctuated occasionally with a-la-carte dining. Every night there was entertainment by the same group of dancers who were extremely polished and professional. Dinners were a real treat and again the staff were just so kind and helpful.
For us snorkellers, if we had to give any chriticism, it would be the sea. Although the beach itself was lovely, unfortunately there is little sea-life around the immediate area of the hotel. If you walk up the beach however and enter the sea before you reach the jetty of La Pirogue, there is some good coral with some interesting fish. Boats do, however, leave the hotel a few times a day and they will take you to dive/snorkelling sites further out. The cost for these are included so all you have to do is book. The other thing to watch out for are the beach sellers who are tireless in their pursuit of the holiday maker. It is easy to be tricked into thinking you are getting a bargain when in fact the things they sell can be bought in the village nearby for a lot less than they charge.
All in all we can thouroughly recommend Sugar Beach. Nothing was too much trouble for the staff, even on the night we left at 7.00 p.m. the Catering Manager insisted that we had something to eat before the car picked us up - a level of kindness that I don't think we have experienced anywhere else we have stayed!
Excellent family holiday
We stayed at Sugar Beach on all inclusive basis for 10 days at the end of March. We had two rooms in a beach villa which were large, comfortable, very clean and looked out over the immaculate gardens and beach. if you want interconnecting rooms as we did with our children make sure you send an email to the hotel as soon as you book. Beach was everything you could wish for and the watersports excellent. Pools were good and the new pool at La Pirogue which you can use is a new infinity pool set amongst wonderful gardens. We are fussy about good food and we could not criticise anything. Lunch at Paul and Virginie is included on all inc and in beautiful setting. Dont leave checking your bill to the last moment-only some things are included on the all inc and several things had been added that should not have been-it did take a couple of days to have them all removed. Be very specific about asking for HOUSE white wine which is inc by the bottle and very drinkable as you may get other white wine which is very expensive. Food and drink is very expensive and I would not consider staying anywhere in Mauritius on half board. I prefer to pay more and then relax and enjoy wine with my lunch and a cocktail waatching the sunset rather than warm beer from the Spa up the road. Service was without exception brilliant. We stayed at the Heritage last year and this year it seemed alot hotter and much more humid. However the air con is very good. we were concerned about the outbreak of the chikungunya virus before we went - it does appear to be less of an issue on the east coast although it is almost impossible to establish the risk involved. We wore Jungle waterproof 10 hour protection over suncream during the day and the max protection spray on exposed bits at night and it was very effective. Plug ins are not effective in hotel rooms with air con and the maids do leave the doors open during service. We took some room spray and used it as we were going out in the evening. Yes there were a couple of small geckos in our rooms but they are harmless and eat mosqiutoes - this is the tropics. If you are staying more than a week at Sugar Beach you can ask to transfer to Le Touessrok for the last couple of nights on a half board basis. We went for 2 nights and were disappointed-see my review. The beach wasn't a patch on Sugar Beach and there were no fantastic sunsets at the end of the day. We have stayed on most Carribean islands, are widely travelled and very fussy but if we decide to return to Mauritius it would be firstly to Heritage, then Sugar Beach then Le Touessrok.
Excellent Resort Hotel
My wife and I, both senior citizens, regularly take a Winter Break in the Caribbean. Having become disillusioned with rising prices and falling standards decided to try Mauritius this year. After reading a couple of reviews we had our doubts about this hotel but, after a 12 day stay, cannot recollect a better 4* resort hotel anywhere in many years of travelling.
Left the UK on the 17th March, temperature 3C with snow flurries, flew with BA Holidays arrived on schedule 30C and sun. The transfer to the hotel took 60 minutes, mainly due to heavy traffic in Quatre Bornes, greeted with an iced drink and our room was ready when we signed in at 9.30am.
The Sugar Beach Hotel has a website where a comprehensive description is available. Sufficient to say there are 20 acres of manicured grounds with 450 staff. Guests can also use the facilities at the sister hotel next door, La Pirogue, which also has 20 acres of grounds.
Breakfasts were buffet style, the quality and selection being excellent. The evening meals were themed buffets and maybe a little spicy for some but there was also a selection of roasts, meats, salads etc. The deserts were mouth watering, I counted 18 different varities one evening not including ice creams, sorbets and fruit. We did not eat at the "La Pirogue" buffet restaurant, which is international not themed, nor did we try the two a la carte restaurants. We enjoyed an excellent, very French, six course Gala Dinner one evening while we were there. This was waiter service and I believe a regular feature.
Most guests were staying on a half board basis, drinks were expensive but in my opinion did not justify paying the all-inclusive supplement. One litre of water cost 70MRps, soft drinks 80MRps, pint beer 250MRps, bottle house wine 850MRps and lunchtime snack 300-400MRps.
The village of Wolmar is five minutes walk from "La Pirogue". There are a few shops and a small supermarket where drinks are cheap, water 12MRps.Flic en Flac is a 150MRps taxi ride away where there are more shops and a bank.
Hired a taxi for a day for 2200MRps and visited the waterfront shops at Port Louis, a Hinhu temple nearby, the botanical gardens and had lunch and a look around Grand Baie. Can also recommend the catamaran trip.
A few other notes. The hotel provided a plug-in mosquito killer and an insect repellent spray to every room, although we took our own. Our room was big, with two double beds, so we used two vapourisers.Guests were mainly South African or French with a minority from the UK. Germany and the Far East. Although French and Creole are the dominant languages on the island all the staff spoke excellent English. The pool was huge and backs onto a nice sandy beach where one can stroll along to the Hilton and Sofitel hotels. Weather in March not quite as settled as the Caribbean. Very hot, up to 33C but not too humid, the usual quick tropical downpours but more cloud cover in the afternoon than we expected.
We could not fault the staff at all, always courteous and polite they could not do enough for us. When Jean Pierre, who looked after our room, found out it was Mother's Day he made a beautiful heart-shaped arrangement using towels, red flowers and petals on the coffee table while we were away at the pool. This amazed my wife and attention to details like this are much appreciated.
Overall an excellent holiday in a very good resort and we hope to return to the Sugar beach Hotel before long.
We visited the Sugar Beach resort from March 10th to 25th March 2006. The holiday was superb made especially so by the hotel and the staff whose attention to detail with regard to service was fantastic.
Our overnight flight with Air Mauritius was fine apart from crying kids and our transfer was quick and efficient. We upgraded to business class for the trip home whilst we were at the hotel and the price direct from Air Mauritius was significantly cheaper than the prices qouted here in England, business class was great in comparison to cattle class ! The hotel frontage looked great as we drove up and from stepping inside until we left, we were looked after by staff who were genuinely pleased to help in any way they could. The usual arrival paperwork was no bother with cold towels and a rum punch helping the process of getting to our room both speedy and painless.
We stayed in a beach villa called Solitude which was the furthest away from the main hotel area that you could get. This suited us fine but it was quite a walk to the main restaurant etc. We were just 10 metres from the beach, bliss. (The beach is coral and shoes ARE a good idea when you go in the sea - you can buy them from the beach sellers.)
The room was absolutely fine with huge bed and all the bits you would expect including a mini bar. You get a couple of cans of beer a day but if you fancy a drink on your balcony as the sun goes down, buy some from the supermarket in Wolmar (a dozen will cost you a fiver)and stock your fridge up. The housekeeper was a young chap who was superb during the whole fortnight.
We were all inclusive and when you see the price of food and drinks at the resort and the sister hotel, La Pirogue, you will see why we were happy to have gone AI. A large beer and Smirnoff Ice cost £10 if you had to pay. A lunch of two burgers and a couple of small beers would set you back £30. The food at all of the restaurants was very good with themed buffets nights at Sugar Beach and La Pirogue and good food and atmosphere at the a la carte Paul et Virginie and Citronella's. I would have to say that the service at the Sugar Beach poolbar restaurant was better than the La Pirogue beach bar but otherwise you will be very well looked after at all the eateries. The house wines are also by the bottle at Sugar Beach (by the glass at La Pirogue)and were very good quality. The staff will really put themselves out to make sure you are having a good time and are really pleased to talk to you.
Everything was clean and tidy with the pool being done every morning, you can watch the guy cleaning whilst you order drinks from the pooldeck waiter without getting up from your sunbed. If you are on the beach you can do the same from your sunbed from the drinks cart that goes up and down all day.
We went out and about the island and can say that the taxi drivers are helpful and happy to advise you on where to shop, visit and inform you about the island. A five hour trip around the south of the island cost £40 and is worth trying out.
We tipped a few of the staff early on in the holiday which may have helped the way we were treated by a couple of the staff but generally they all seemed completely genuine in making you happy to be in a lovely hotel.
Don't expect to see hordes of Brits with the mix being South Africans, French, Italians and a few other nationalities but the whole experience and set up of food, entertainment etc. is both local and generally international rather than toward one nation. Everyone was polite and generally thoughtful of other guests.
I can thoroughly recommend the Sugar Beach (and I am a seasoned traveller) for the whole holiday package it offers. If you don't enjoy it you must be hard to please.
Could not wait to leave
We stayed at the Sugar Beach in December looking forward to Christmas in paradise and left on the first flight we could get on, which was on Boxing Day, on arriving we found we could not get any food until 12.30 which we ordered and it finally arrived at 2.15 stone cold, the beds were not clean they had not been changed, the bathroom was tiny, cistern in the toilet took 20 mins to fill up, with 4 in a room I will leave the rest to you to think about, I could go on, the rooms are filthy, mould on the shower curtains, birds droppings on food and tableclothes, complaints to the management seemed to be beyond them, we asked for extra towels and were told we had to make a special request for them,the grounds are very nice but the kids club is a long way from everything else and past a lake, would we go back?never the worst holiday we have ever had
Way Overpriced - Hidden Food Costs are Exorbitant
Very nice, sprawling hotel with a number of buildings laid out over grounds overlooking the beach. Narrow but white sand beach, with lagoon. Colorfully decorated rooms are large but not bug nor insect free. Beautiful swimming pool centered on children. Tennis courts adequate but unplayable most of the time during very hot days, and early evening hours interfere with dinner schedule. Buffet food is excellent for breakfast and dinner (some problems with bird and pigeon droppings on tables and food), but meals are exorbitantly expensive. Booked a room and told meal cost would be added at end of stay - was shocked to find that food costs were equal to room costs - and room costs were very high. Not too much extras offered since Mauritius is very, very quiet place. Simply cannot understand why anyone, with possible exceptions of South Africans, would ever visit here. Egypt, Tunisia, Turkey, Morocco, etc. offer so much more at one-third to one-half the prices for more luxurious accomodations. Airline was packed with French and British vacationers and families, who, we believe, could only be coming with payment made by corporate sponsors. It is beyond our imagination why anyone would spend so much on airfare and accomodations and food just to spend a week or two in Mauritius. Hawaii is cheap compared to Mauritius and has much, much more to offer. Only saving grace is that Sugar Beach Resort is cheaper than some of the other obscenely expensive hotels (St. Geran, et al) in Mauritius. Had a nice trip overall, but for the amount of money, Hawaii, Pebble Beach, Greenbrier, and other resorts in Italy, Spain, Greece, Southern France, etc. give you much, much better value for your hard earned money. However, if you want to throw your money away, go to Mauritius. By the way, a traveler will never be able to book a room directly. All rooms are taken up by British, French, and other European hotel room wholesalers, so prices aren't going lower anytime soon. Skip Mauritius and go to Hawaii.
Top class hotel
just come back from this fantastic hotel, the room was fantastic right on the beach and was kept spoltless throughout our stay, loads of things to keep you entertained throughout the day and for all ages too, we had our two children with us and the were never still, golf snorkelling boat trips football canoes they were all free.
food fantastic plenty of choice
drinks were expensive but this was expected for a hotel of this standard, we were half board but they do an all inclusive package.
all in all we had a fantastic time and would definatly go again
This hotel is fantastic, it has everything that anyone would want. Its great for Honeymooners, which we were through to families. The Children are catered for all day with the fabulous kids club and you would never even know there were kids around at all!
Food was fabulous, breakfast being my favourite meal ranging from typical English Breakfast through to American waffles with Maple syrup.
We stayed in a Beach Bungalow which was very romantic, you could here the waves crashing at night!
Fabulous, Fab, Fab!!!!
Excellent hotel and service
Went there for the honey moon, great place to be in vacations. the personnel are very dedicated and are allways taking care that you won't be upset by something.
Great beach, altough the coral is all dead (careful with the feet!) nearbym they offer free of charge every-day travel to a snorkling site.
The selling persons in the beach can be annoying in the first days, but then they will recognize you and don't even ask anything - anyway they wont get inside the hotel, they can only be on the beach, so you are safe on the pool. The security personnel is allways present.
I would advise the catamaran trip also, is a must-do!
The rooms are not as modern as you would expect, and the walls outside (and sometimes inside!) are full of small lizards(geckos), but then.. you are where you are - on the tropics.
Loved it. Went for our honeymoon. Beautiful scenery. We stayed in the honeymoon wing. Service excellent. Food excellent. Clean ... what more could you want? Stayed on a HB basis. Lunches out in Flic en Flac using the local bus service were yummy and a must for anyone.
Coral in the sea so you will need some plastic shoes for the sea if you have sensitive toes!!! But glorious beaches. Would definetly go again if we had the chance.
TripAdvisor Reviews Sugar Beach Resort Flic En Flac
Travel Blogs from Flic En Flac
We stay in Le Pirogue which is on the western coast of Mauritius, an hour from the airport. The room was a semi detached thatched room. Beautiful looking but a little noisy from the neighbours and cleaning trolleys. The buffet breakfast was ample and had a good variety of foods. There was a choice of restaurants if you chose to add on to your half …
At Gatwick we meet up with Liz, Paul, Michelle and Hanna ( Thomas' girl friend ) more drinks before catching the twelve hour flight. Uneventful trip, food was ok for airplane food and we arrive right on time around midday. Weather sunny and very humid, Emily has kindly put on transport for us, by the time we climbed aboard our gang has risen to …
... all around and
we sat down to wait. Drinks arrived immediately and the 30 minutes
passed, and at 40 minutes we asked where our lunch was?
said. What did you want to eat?” he asked. “Chicken biryani with hot
naan” was an exasperated answer. “Oh” he replied. “You only asked me
about that, you didn’t order it”. Torn between leaving and going hungry
and waiting ...
... River Gorge in the mountains. My dad and I hadn't arranged a time to reconvene and I guess with all the treks under my belt I got a bit carried away and ended up on a 3 hour crazy journey climbing to the top of one of the peaks and then taking a super long way back to Black River which I ran most of due to the fact I knew my dad was probably freaking out about where I'd been the past few hours. Luckily I caught up with him before he alerted security and after the ...
... to Mahebourg. Really excellent bus services throughout the island - like England in the old days. The buses were bilingual - notices in both French and English e.g. 'No Smoking', 'Veuillez ceder vos places aux personnes ages, malades et handicapes'. The buses were single-deckers; everyone had his personal bell to ring; the conductor wielded an old-fashioned metal ticket-machine, which produced large paper tickets just like the ones in England ...