Steele Hill Resorts
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Historical Traveler Reviews Steele Hill Resorts Sanbornton
Was not impressed.
I was not impressed by this 'resort'. I have been to many resorts in the past and this place by far, is on the bottom of my list. I must have been spoiled at the other places. Most of the people here at the resort and in the surrounding area, are (to say the least) unfriendly. The pool area with slides was surprisingly small. Although I must add, my children did like the pool. The 'game rooms' were incredibly small. There was a group using the pool table as a table for their birthday celebration. You are not given enough information on check in as to the 'practices' of the facility. For example, you need to take room towels to the pool and then exchange them, after you use them, at the desk for new ones (hopefully there is actually someone there). There is also a towel exchange in the building basement for one hour on certain days. Otherwise, you do not get new towels without requesting them at the check in building and going to another place to pick them up. You only get maid service on Mondays. You take your own garbage out to the garbage dumpsters. You get no dish washer soap among other things. We ordered take-out at the resort restaurant several times and asked one time for 'oyster crackers' (the ones you use in soup). We were told we needed to order the soup to get them! I was shocked. There was a woman at the restaurant who was very unpleasant to speak with and deal with. There were however, a few, rare individuals who were pleasant. There were NOT alot of activities on site (I was told there were) or off site for you to do, with or without children. I could go on and on. I wouldn't go back. The website is very misleading. I am surprised this meets the qualifications to be classified as a resort.
Not very nice!!!!!
If you are looking for luxury or even something updated then do not stay here.....rooms are very old and not kept up well, the tv is like a size 13 inch the knives very dull only have housekeeping on monday mornings. If you need ice the bar best be open..we had a refrigeratior in our room but no ice and there are no ice machines. No elevators so I hope if your older you have no isses carrying your luggage up the stairs.
The resort is very large we had friends staying up the hill and you literally had to drive up there to see them. Our room was above the reception hall for some unknown reason they put rooms up there and all we heard all night till 1230 am was the bass of the dance music from the wedding below and im not talking quiet. Overall definaltey wouldnt stay here again when we went there was a 2 night minimum so it cost me about 300 for the weekend and doesnt look like they put any of the money back into the place...If you decide to stay here then consider yourself warned.....
Don't even think about staying here!
our underground room smelled of mold and septic. there are stairs up and down everywhere, which is hard if you are out of shape. parking is far away from the rooms, and no one is on hand to help with luggage. the food is appalling. management appears to be trying to save money by cutting back on things like, oh, toilet paper. how this place stays in business is a mystery.
Horrible place, don't go
We reserved a standard room for one night at a rate of $105 per night. Red Roof Inn would have been nicer. This room had one queen bed, 19" TV a sink in the room!!! and a bathroom. No refrigerator and get this NO ICE MACHINES ON THE PREMISES. If you wanted ice you had to find someone that would get a bucket from the bar area which was quite a distance from the room. No kidding, NO ICE MACHINES ANYWHERE. Oh, and the glasses in the room were just bigger than a shot glass. I'm not making this up. It's all true.
Now for the kicker, they have so many rules at this place I felt like a two year old living with my parents!!! We had to empty our own waste basket or be charged $100. I am not kidding. They have paper work that you must sign before they give you a room key and you really have to empty the trash and put all the linens (including sheets) into the corner before you leave or they will charge an additional $100.
The bed was the absolute worst. One pillow per person, the bed slanted down hill at the head and the sheets didn't fit on the bed. Everytime you move the sheets pop off the bed. It was quite an experience. I couldn't wait to leave. We almost packed up around midnight to drive home.
Be warned....if you stay there you'll be sorry.
Needs lots of work
The only half way decent thing about this place is the indoor pool, which could be heated more. The upstairs pull out couch had pretezels and crackers in it when pulled out for the first time, I don"t think it was open or cleaned after the last guest. Plus a new mattress was needed. Down stairs there is no shower, no mini- refrigerator , or microwave. the "tub" was too dirty to sit in. plus the mattress on the bed down there was worst than the couch. The hall lighting is terrible, you could fall on the stairs because of it. some sort of help should be offered for luggage handleing since no elevator is there. There are only two washer and dryers about every twenty rooms. I reported them broken on Sunday and Monday and they were still broken when we left on Saturday, we ended up having to go to town to the laudramat. I don't feel this "resort" lives up to the reputation of an Interval Time Share.
Peace, quiet and a view to die for
I recently stayed up at the resort with my family over a long weekend. My wife and I spent most of the time sitting out on the porch taking in the views. Out kids enjoyed the indoor pools and the hiking trails around the property. We really had a great experience and took advantage of the setting.
Highly Recommend Steele Hill!
My family and I stayed at Steele Hill Resort back in late August. My mother recommended it to us. I'm glad she did! There was so much to do at the resort between the indoor and outdoor pools (my daughter preferred the indoor pool with the waterslides), hiking trails and the program activities that we stayed right at the resort for most of our stay. When we did venture out to visit the local attractions, we had a great variety to choose from. The staff was very helpful in pointing out information on the attractions and other things to do and see in the area. We truly recommend Steele Hill Resort to all!
Not resort, overpriced
I stayed in Steel Hill resort Labor day weekend. I heard about this place thru a friend. This is not a resort. The outdoor pools & 1 indoor pool were very old and are not heated. I am from New England and I can tell you the water here is freezing! Also the pools were not so clean. The only pool that is semi-heated pool is a indoor pool in a newer part of Steel Hill, were most of the timeshare are. The views are nice but limited. It was ok, but I will not go back.
I stayed at the West also and the bedroom down stairs was like a dungin. I had to dust off the dishes before we ate. then we thought about it. and we went to the resturant and the prices were out ragus for what food they were serving. also we found that the resturant was not open most of the time. Also in the Pool up at West the Bar they advertize is never open. We stayed there for a few days. There is nothing to do in the summer but Golf Well that is not a vacation for me and my family. They need to get it together if they want to stay a Resort. I also belong to Intervil National and they got a complaint about Steel Hill already.
The grounds are not kept up, they advertize having camping when its a dump
Prices for the rooms are out ragous its sure not worth it.
If you want to stay at a Resort do not stay at Steel Hill
Steele Hill Resort....Yuck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We just returned today, Sat. August 6th from a week staying at this resort for a week. Myself, my husband, our 7 year old son and my parents stayed in a 2 bedroom condo in Steele Hill West, not a great experience. Although check-in was easy and the girls were friendly, the resort it self was a let down. Very old, rooms were not clean, (I had to scrub out the jacuzzi tub in our room before I would let our son bathe in it). Rooms not well stocked, we asked for a couple extra pillows and another roll of paper towels on Saturday, we recieved them on Monday! Toilets looked as if they hadn't been cleaned in weeks, if not months. The restaurant is only open intermitedly. It is a VERY LONG way to go get a cup of coffee or to go get a meal. We were very disappointed overall. Tons of stairs to climb, no elevators, no assistance with baggage at all. The only good things were the pools, although there is no supervision at all and during the week a small child deficated in the indoor pool and was closed for a day and a half! We belong to Interval International and have been to many excellent resorts in different parts of the country and we can't believe that this resort is still a member. My mother is writing to interval as I am writing this. Please, if you only have 1 week for a vacation as we do , don't waste one minute at this place............
TripAdvisor Reviews Steele Hill Resorts Sanbornton
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