St Michael's Hotel & Spa
How has this resort rated in the past?
Historical Traveler Reviews St Michael's Hotel & Spa Falmouth
Ignore the bad reviews
I booked a discount stay at St Michael's before I read the reviews on this website and I was very worried when I read how apparently awful the place was. However, I needn't have been concerned - the only real problem we had was finding the place as the map we printed from another website was very poor. The bedroom was clean and comfortable - we actually had a suite which was a pleasant surprise and although the TV was missing when we arrived, someone came and replaced it within minutes of my telephone call. The spa facilities were very good, and I found all the public areas to be of a good standard. Breakfast was much better than we expected, lots to choose from and we were served quickly and efficiently. I suppose if you wanted to look for problems you could find small ones but certainly nothing that would put me off staying again. In fact, we wished we had booked two nights instead of just the one.
Just returned from a week long break, two nights of which we spent at the St Michaels. We have stayed before and thought the price was very good. This time thay gave us a family suite although only paid for a double. The decor etc could all do with a revamp but the space was lovely three really big rooms and the bed was really comfy and huge. Shower needed more pressure. The health club is really nice, new and well resourced. We ate in the restaurant and found the food to be lovely and reasonably priced. Staff very obliging. The last morning breakfast was a bit of shambles. No table ready, cup missing, awful coffee, no toast....Also the last breakfast by 9-30 is a little early! So if they sorted out those hicups the place would get an excellent rating, all the things are surface really but they do need addressing as it is shame that they detract from what is a really nice place to stay.
Just returned from a long weekend at St Michaels. Initial impression was clean and tidy, in the process of refurbishment. The room was adequate but the view was not impressive.If that was a quiet room I would hate to be in a noisy one! The resturant was nice, lovely views, food was great if you like fish, but the service was diabolical they could not organize themselves let alone breakfast or dinner. We sat for 20mins at our table without food or drinks and were only noticed when we eventually caught the eye of a waitress. This happened again at breakfast.
Sunday morning came the fire bell. Again nobody seemed to know what to do.
This could be a lovely place to stay if they got some organization!
Enjoyed our stay at this hotel but were irritated by a number of minor matters. The shower in our friend's room would start in full flow then stop shortly thereafter and resume as a dribble. They brought this to the attention of reception but no remedial action was taken which was not all together surprising as reception did not seem that interested in the problem in the first place. A busy Saturday night was clearly causing problems in the dining room and kitchen as the service to ourselves and other diners was . The surcharge of £3.50 for the Scottish smoked salmon starter was frankly ridiculous given the two pieces of salmon which were produced. That said the hotel was clean and tidy and our room was freshly decorated. It sits in pleasant grounds the pool facilities are excellent and are the most attractive feature of the hotel. Nothing major at fault here but our impression was that management had failed to instil a customer satisfaction
ethic among the staff team. A little more effort in this area would make a major difference.
Nice hotel ... shame about the rooms!!
We stayed here for a week last Christmas (and have only just found this site!!). The public areas are clean but a bit 'Changing Rooms', the staff are pleasant and the food in the main restaurant was good. However, our room was terrible. We paid extra for a sea view, but first you had to see past the grotty rooftop. The decor and soft furnishings were tired and dated. The sheets were paper thin and a yellow/white colour that looked grubby. The bathroom looked like a reject from the 1960's - all beige tiles and pathetic shower. We could hear the TV next door, along with every word they spoke!!
We asked for another room and were advised that ours was one of the refurbished ones!! The others that they showed us were much worse - one smelt of damp. We stayed where we were and put up with it for the rest of the week.
Great weekend break
have just returned from weekend at st michaels hotel and spa.we thoroughly enjoyed ourselves.the public rooms and the spa facilities are excellent.the room ok was not the best but i understand they are gradually refurbishing them.this was forgotten as the restaurant with its wonderful food and service more than compensated.the staff were lovely and very obliging.have just booked for a return visit but in an upgraded room-worth paying the supplement in my opinion
Nursing home by the sea
What can I say ? 1st room given was like a DSS doss house.
2nd room ok but only that.
Whole place was bits of hammered MDF , looks like was built by "changing rooms". Nautical theme wears very quickly.
Restaurant smells like a nursing home , both myself & my wife have worked in them & know what we are talking about.
Did not try it! Except at breakfast where I was made to sign for my breakfast while still consuming it !
I will definately never go back & would advise you not to try it.
Great views and good wine
We arrived for my fathers 80th birthday having booked 4 rooms and emailed to let them know this was special event .
Receptionist who replied to my emails was extreemly efficient
I did try to confirm that we had refurbished roooms but did not get a reply
We arrived at the hotel at 2.30 had a wonderful gin and tonic served by very friendly bar staff overlooking the beach very comfortable lounge
went up to our rooms at 3.00 ,disappointed by the size of 2 of the rooms ,we were all on different floors and in different parts of the hotel
my fathers single room was minute
our room had a shower that barely trickled water out but the other 2 roooms were fine
dinner was great but a shame about the massive extra charges on the set menu
wine list was good with some wonderful cornish wines which we sampled
the service in the resturant was a bit hit and miss and some more training is obviously necessary but lots of smiles and they brought the cake in at the right moment
the spa is great, very clean ,very modern and very helpful
we will go back I am sure, but we would only go again if we knew which room we were going to be in
My partner and I have been at St Michael's hotel, in Falmouth, on the bank holiday in August and we did not get what we were expecting. When we booked via the internet, we saw very nice pictures of the room and the hotel, and when we got there, after a 6 hour drive, we got an awful room with a disgusting bathroom from the 70's. Tiles were broken, and the place was dirty. The shower was rubbish, and in general we were very disappointed. We asked for the room to be changed and the receptionist said that she would try, but no one came back to us. From what she told us, they have refurbished and non refurbished rooms and they cost the same money. So, even though we paid a lot of money, we got a horrible room. They also say they have one of the best restaurants, but because of a wedding, it was fully booked, so we had to walk to the town, which is about 2 miles away. The view from outside the hotel is nice and the beach is quite close, but do not trust the pictures of the rooms from the internet. Very disappointing.
Just returned from two nights stay at St. Michael's hotel which was lovely. We stayed in a family room in the lodge next door which was perfect for my 2 boys (4 and 6). They loved the bunk beds !!! The food was excellant - 2 restaurants, 1 quite posh but the other 1 was very family orientated !!
The pool isn't the biggest pool but suitable !! Will return.
TripAdvisor Reviews St Michael's Hotel & Spa Falmouth
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