Decent, but will get better

We went with 6 couples from July 5th to the 12th. Place is beautiful, but they need to do better with customer service. Glasses and food stayed outside the rooms for days, even with telling them about it.

Turn down service was requested by our friends and they got it right only a couple of nights. They will get there. the worst part is they picked the Atlantic side of the Island, so the beach and surf is so rough, it was empty. No water sports for kids, so we would not go back with ours. They will get there!!!

Just back and happy with the choice

The hotel is still in a soft opening so it is not going to run as smoothly as a typical Marriott resort, but the staff are very interested in making it work. Over and over again they said they wanted the Marriott to succeed to provide the needed shot of tourism. The people are proud of their heritage and the independence of the country. The casino is open, as are 3 of the restaurants. Not all of the rooms are open yet, the spa was not open, and the room service was spotty, but the facilities are beautiful and the pools are warm and the swim up bar is fun. The hotel faces the Atlantic so the winds are fairly constant and the beach is not as calm as the Carribean side, but the stone breaker makes the beach swimable. All in all, a very relaxing beautiful property with happy staff and a chance to beat the rush of the future.

Terrific Hotel

Just a great hotel. The service was terrific, the rooms beautiful, and the pools and beach amazing. They have a great breakfast buffet and the restaurants are very nice. Highly Recommended.

As good as it gets.

I went to the new St. Kitts Marriott in May, 2003, and was incredibly impressed. The entire staff was very friendly, and once they knew my name, they called me by it. Very professinal. The facilities, including the casino, were beautiful, although some of the restaurants were not yet completed. The available food was good, prices reasonable, but the choices and locations were limited, and they lacked the Carribbean flair you would expect. The rooms were large and had all the amenities you would ever want, except a bottle opener !! This place is yet undiscovered, and is built for a much larger crowd than was there. The hotel is a modern oasis on an island that has a lot of history, shopping, and beaches to see, and a week is surely not enough time. I will definately return, and soon.

Nice Marriott...but it is a little piece of America transplanted to St Kitts.

This brand new Marriott is very nice. We spent a week in early May 2003. The staff are exceptionally freindly, their hospitality is very natural especially to children. Sure the hotel is having a few teething problems, but remember this is the first very big hotel built on a very small island- considering this I think the staff are all doing a great job.When we went the hotel was not fully open. All the building work is behind the scenes and did not cause any noise or inconvenience. The dining is a little disappointing. Very limited menus, room service was only Pizzas and sandwiches.We got upgraded to a two room suite in one of the buildings in the grounds. A wonderful room. Very comfortable - no mini bar but a refrigerator.One disappointment, is that the hotel did not have any Caribean feel to it. The architecture and landscaping is very American and completely ignores the beautiful location. Meals were all 'international' rather than St Kitts food - we did find the Ocean Terrace Inn which did high quality local food.

WOW.. I'm speechless!

I stayed for a 6 weeks long vacation.... A beautiful small and less populated island. My trrip was amazing, the weather just made the trip better. The hotel was put together well, actually better then well. Only one complaint the maids and workers should move a bit careful!!! Anyways... back to the hotel and island. The hotel was filled with excitement in every corner you turned. Different activites to do each day and week. I will return there next summer and I will keep on coming!

Perfection. Simply perfection.

The most beautiful and exquisite hotel I've ever seen by far. I've been to Morocco, Hong Kong and even the French Riviera, yet never have I met such perfection at the St. Kitts Marriott. The service is prompt and excellent (and i was in one of the cheapest rooms) the casion is BEAUtiful, the grounds well kept, the views are excellent, but the beach needs a LITTLE work, however, it's no prob, the hotel is builts on the edge of a peninsula with literally DOZENS of BEAUTIFUL quiet beaches all within walking distance, so i still gave it an excellent rating. Come here for perfection.

Breathtaking

It's so eyewateringly beautiful. The grounds and fountains are excellent. The beach is good too, plus their fixing it up to make it better. The service is good and the food is very nice. The view is quite excellent. I've been to Antigua, curacao, Jamaica and St. Thomas, yet never before have i seen such a beautiful hotel.

Miserable!

My wife and I just returned from a 4 day stay at, what I would consider, the worst run hotel I've ever seen. Service is friendly, but poor. Someone needs to teach these people the meaning of customer service. Laid back is one thing, comatose is quite a different matter. Food - Mediocre at best (if you can served) Service - Non existentBeach - Strewn with garbage (construction and human). Broken glass on the beach right in front of the resort is a definite turnoff. The problem appears to management related. I got the impression that management was far more interested in making sure that guests spent as much money while the hotel provided as little value as possible. I'd avoid it like I would the plague.

Absolutely breathtaking!!

I have recently returned from a 2 week trip to St. Kitts and stayed at the Marriott Royal Beach Resort and Spa. In my opinion, this resort surpasses the 5 star rating and it is still not 100% completed!! It is magnificent and too beautiful for words. The rooms have all that one can ask for....including a jacuzzi tub. The staff is very friendly and willing to accommodate any request. There are 3 swimming pools on the resort, with the centre pool having a "swim up to" bar. There is also a jacuzzi pool located within each swimming pool. The beach is sandy and next to the Atlantic Ocean. If one wants shade, there are over 100 "gazebos" on the beach with lounge chairs. There are 5 or 6 restaurants, so one can eat at a different location every night. It has a fitness centre/spa, but during my stay, it was not yet open. I am not a golfer, but I understand it also has an 18-hole championship golf course, as well as tennis courts and horse-back riding. There is also a casino, meeting rooms, ballrooms, and a disco.The grounds and landscaping are magnificent and impeccably kept! I would not hesitate recommending this resort to anyone and can't wait to go there again.