Unless you're in the Large Luxury Ocean Suite...stay elsewhere.

My wife and I booked here for our honeymoon. We pre-paid for an ocean view. But, we got a city view. Imagine the SHOCK!!! After that, everything sort of seemd to go wrong. We were in a busted elevator. The Dinner Buffet made us sick. We complained to the hotel when we were finished. Boy, did they ever make up for it. They gave us a free 5-day stay in one of thier large luxury suites. If you can afford it, you have to do this at least once in your life. The suite was AWESOME. You can see all of diamon head an waikiki beach. You can see the turtles swimming in the water. At night, the view of the coast line in unforgetable. When we were leaving, I jammed my foor into the doorway before the room was behind us an told my wife, "I don't want to leave!"

But, if you do not have a suite, there are too many other options in wailkiki to stay at this place. It is rather large, and it operate almost "casino" like. If you have ever gone to Las Vegas, you know how that feels. You are one of many just kind of wondering around between floors. This place is also crowded.

All and all, there are much better values in the area.

Awful room!!!!

Decided to try the Manor Wing because of the price ($75). The room was in bad shape. It looked like it hadn't been remodeled in 20 years! Wallpaper peeling off the wall in one corner, noisy wall air-conditioner, and musty smell. Ended up paying for an upgrade and staying in the tower with a bigger, better, cleaner room. If you're attracted by the low price, look elsewhere. You can find better rooms at other hotels for the same money.

Not bad, but nothing special

We went to the Sheraton Waikiki in August of '03 through Priceline ($90- a little high). It was alright. There was no beach in front of it (a seawall actually), and just two small pools. There were no where near enough lounge chairs for this huge hotel. But I would recommend going out and seeing the island and not wasting your time poolside or at the tiny, crowded beach nearby anyway. Do stop by for a nice view of Diamondhead, and some decent poolside evening entertainment.

Room was nice although typically thin walls with noisy people walking by at all hours. We had a balcony on one of the highest floors that faced the city which was actually kind of interesting. You could watch the clouds and rain move around the mountains. We also had a small view of the ocean and sunset when you looked to the side.

Other things that were memorable: 1) breakfast buffet was pretty good and you could enjoy the view (and watch morning surfers) although very expensive. There is a Denny's nearby, so go out and explore if you want to save a ton of money.

2) it had a sufficient number of elevators for such a big hotel (which should be normal, but seems to be rare) and you never had to wait long.

3) the hotel was really hard to find since it is tucked away down some side streets.

4) there are a ton of one-way streets, so it's a hard city to navigate- get a good map.

Basically, I don't think you'll regret staying here, but I would look for a hotel with bigger and better grounds if I went again (at least the Sheraton Moana Surfrider nearby had ambiance although not that much more space). But if you like being in the middle of a busy tourist and shopping district, you'll like this hotel.

Wonderful location, mediocre hotel

The hotel is centrally located so you can practically get anywhere from there. There is great shopping doors from the hotel and some great restaurants in the mall. We had the best Japanese food on the 3rd floor of the Royal Hawaiian shopping mall next door (and I am very finicky about fresh sushi). The views were excellent. However, the staff was slow and lukewarm at best. They did not have our room ready at 4:00pm when we arrived from a 10 hour flight. We complained and they upgraded up to a ocean front room (it was beautiful). The rooms are modestly furnished but comfortable. The reservation and sightseeing desk agents are slow --make sure you set aside 30-45 minutes to speak to them or you will miss whatever event you were planning to see. General tip: set aside 6-7 hours to see to see Pearl Harbor - the lines are that long!

Got my future business!

My wife and I stayed here in June. The airline caused us to get there a day and a half late. We were stressed when we arrived. We only reserved a garden view room. When we got to the counter, we were told that they up-graded us to a full ocean view room, and a steak dinner was on them.

All free of charge of course. In my opinion, any hotel chain that will do that without me even asking them to, will get my future business.

The hotel itself was very nice, food was pretty good, and very clean room. All the employees were always polite and helpful.

Loved the view!

Beautiful hotel but pricey. The food was expensive in the buffet and just ok. The shops are all overpriced. Go to the Aloha Stadium to get your gifts cheap! The lobby was beautiful. But buy your phone cards at the ABC stores they are cheaper there. Bought a phone card at the hotel and only got 30 minutes for $10.00. There are plenty of good places to eat just around the corner try the Islander cafe for a good cheap breakfast. We were upgraded free to an ocean view and it was wonderful to look at Diamond Head and the cresent shaped beach!

Pretty Good

The hotel was pretty good i.e. the room, view etc. They didnt give us any of the upgrades associated with honeymooners because we booked through ... :-(

The location was excellent: in the shopping district, very close to the main part of Waikiki beach and also very close to Diamond Head Crater.

The main pool wasn't much bigger than the friggin kiddy pool.

Have a good one.

Nice Place to Stay

My boyfriend and I stayed here the first week of September, 2002. We both thought the hotel was very nice, clean, and the staff was friendly. The pools were a tad on the small side, but clean.

The one thing that we noticed immediately was that for whatever reason we were almost the only non-Japanese visitors that week. The only reason I mention this is that due to this simple fact, we interacted with no one else why laying by the pool, while dining, etc. because we don't speak Japanese. In that regard, it was a little strange because were both pretty outgoing and like to talk to others. This is not the case with all hotels in the area, just this one in particular. Nonetheless, we had a great time and recommend staying at this hotel.

Also, try eating at Duke's, located closeby the Sheraton. The food is good, the crowd is fun, and the "lava flow" drinks are to die for.

From the Moana via the Royal and on to the Sheraton Waikiki!

Bolting from the Sheraton Moana Surfrider and unwilling to lodge at the Royal Hawaiian Hotel, we made our next stop in our search for good accommodationsÂ…we walked into the Sheraton WaikikiÂ…

THEY offered a great price on a suite and their Guest Relations manager took us up to see one… “We’ll have one like this for you at 1:00PM”… OK…”We’ll have lunch”…and to the hotel’s Ocean Terrace…the Waikiki restaurant with my favorite view…straight to Diamond Head, that magic mountain…

Great reception in the restaurant…good service…but like the MOANA…the food had ZERO taste… Off at one o’clock we went…Time to pick up the key…and up to room 2702…Reached after quite a hike from the elevator…it was a HUGE suite with a HUGE living room, fair sized bedroom and decent sized bathroom. But the place reeked with the odor of a recent flood, the furniture was beaten up and worst of all, it was UGLY! Down again to the reception desk…”YES, we can give you another one on the same floor, one JUST like the one you first saw…”

OK…so we ensconced ourselves in room 2735…much better décor…and later that evening as we became instantly friendly with the poolside headliner and local singing star Ku’uipo Kumakahi, "the Sweetheart of Hawaiian Music" she lovingly put a lei around each of us every time we saw her…our growing flower collection gave off a delightful perfume…Well the suite was large and pleasant but funny thing…like the suites in the MOANA and ROYAL, there was no convenient place to plug in a laptop…so until I bought an extension cord…I had to sit on the floor.

And if you stay in any of these Sheratons and connect to the netÂ… WATCH the CLOCK, because these people start charging a dime a minute after the first thirty minutes and thatÂ’s ON TOP of the $1.00 access charge for EACH c

y any of these three lovely Waikiki Beach-front hotels is worth the prices chargedÂ…and indeed, so ordinary is the food at the hotel restaurants we choseÂ…and in most cases returned to for convenience sakeÂ…their food would be overpriced at half or even a third the price.

It was the aftermath of the catastrophes of September 11th that changed our travel plansÂ… We chose to remain in the islands for a while after our planned return, a decision half occasioned by the nationwide groundstop of air traffic and the uncertainty of would the plane go or not when scheduledÂ…even the question of would we be able to get our seats on our scheduled flight. So we decided to stay an extra eight days on WaikikiÂ…but NOT in the Sheraton WaikikiÂ…Our next choiceÂ…the HYATT REGENCY WAIKIKIÂ…

In the Middle of EVERYTHING

Right on Waikiki, the Sheraton has an ideal location. The view of Diamond Head is spectacular and you can walk right out onto Waikiki Beach. Pools were quite small and closed early. Not oriented to children, both pools are deep and don't allow life jackets or flotation devices. The rooms were spacious and clean. Resturants in the hotel were very good, especially the buffets. Travel Desk was available to book activities and Guest Services was very helpful. The Valet and Porters were wonderful!! We took a late flight out of Honolulu and were allowed to use the pools and the hospitality room to watch TV and shower after we checked out. That was a very nice benefit!!