Sheraton Maui Resort & Spa
How has this resort rated in the past?
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Sheraton Maui Resort & Spa Lahaina
GREAT place - worth the money!
We were visiting The Sheraton for our honeymoon and it was absolutely wonderful. The pool, grounds and hotel services were beyond our expectations and the property was very well maintained. Great pool side bars/restaurants and great nightly music while watching the beautiful view of the sunset. Convenient location with walking distance to Luau's and Whaler's Village for food, drinks, shopping. Beautiful beach! Well worth the money...we'd go back anytime!
Beautiful resort, but...
The Sheraton is a fantastic resort in the PERFECT location, but...our reservation confirmation was for a King sized bed for our anniversary vacation. When we got to our room, there were two double beds. We asked twice at the front desk, but were never given a room with a King sized bed. A big disappointment for us, considering the price of our stay, but the only disappointment. Snorkeling at Black Rock just steps away from our room was unforgettable.
Nice hotel, great beach
My 13 year old and I stayed here for 4 nights the last week of March 2003. We were given a free upgrade to a partial ocean view, from the garden view room we had booked, without asking and I think it was because I was a Starwood Prefered Guest. The hotel has a peaceful, relaxed tropical atmosphere. All the staff were very helpful. Our room, though not large, was plenty big for the two of us and was always clean and didn't look worn at all. The bathrooms were nice; marble sinks, hair dryers and a detachable hand held shower spray that was quite useful for getting sand out of bathing suits, etc. Toiletries were replenished daily. The pool and the beach are great but if you want a lounge chair by the pool you better get there earlyish (9:30AM). The beach right there at Black Rock is great for snorkeling; very protected and full of fish, coral, sea urchins, etc. Just don't rent snorkel equipment from the hotel hut down by the beach unless you want to pay an arm and a leg. We paid $10 per hour or $30 per day for two of us. In Lahaina you can rent snorkeling equipment for $5 per week! Had a good but expensive lunch by the pool one day. $30 for four cokes (had to get seconds because they were so small), a tuna sandwich and a grilled chicken sandwich that each came with a pickle but no chips or fries. My only complaint with this hotel was the price of things, including my room. We went on line at the business center for 3 1/2 minutes and it was $8. We stayed at the Marriott Outrigger at Wailea for 3 nights after we left here and had a bigger, nicer room that cost less than this one. I liked the Sheraton and the location and the only reason I don't give it an excellent rating is the price. I know Maui is expensive but we had better for less on the island.
Best resort on Kaanapali beach!
Just completed our second vacation at the Sheraton Maui. What a beautiful resort! The Sheraton feels more "Hawaiian" than the surrounding mega resorts on Kaanapali Beach. With a premier beach location, fantastic service and great food, the resort is a good choice for a vacation in Maui. We love it and can't wait to return. Join the Starwood Perferred Guest program and get 35% off room and dining during your stay.
My stay at the Sheraton was almost perfect. The location is excellent, the service impeccable, the pool beautiful, the beach the best on the island. I woud highly recommend this hotel for anyone from children to seniors. My only mild complaint would be the exorbitant food prices -- but then again, it's like that all over Maui.
Sheraton Maui a nice choice
The Sheraton Maui is a very nice resort: Great location at the north end of Kaanapali beach, modern attractive facilities and beautifully kept grounds. My wife and I stayed there from 2/27-3/3/03. The buildings are open and airy and spread out nicely to keep things quiet with a feeling of privacy. The layout can be a bit confusing, with the third floor of one building being connected to the first floor of another for example (all with similar Hawaiian names no less), but a little attention will get you around easily enough. Our Hotwire room was of course the entry level 'Garden View' room on the first floor of 'Hale O Ke Anuenue' (Building 3) . Upon arrival, no choice was given for upgrades, but the Hotwire price was 50% of advertised garden view rates so we couldn't complain. The room itself was quite large and nicely appointed. Our only gripe with the room was a constant dampness (likely from being the shady side of the bottom floor); although no mold or mustyness was evident, bathing suits took a day to dry in the bathroom and sheets felt damp at times.The beach here is beautiful, truly one of the best in the world. And with the Sheraton built against and on the Black Rock that effectively ends the beach, there is very little non-Sheraton traffic on the beach. As a bonus, the Black Rock itself is a great place to snorkel with sea turtles, moray eels and everything in between. The underwater flora and fauna is as nice as anything you'll see on the expensive Molokini snorkel tours.The restaurants, particularly the newer Teppanyaki Dan, offered tasty fare at Maui resort prices ($20 breakfast, $30-50+ dinner). Overall we were very happy with the Sheraton Maui. If only Maui could offer some such resorts as all-inclusives, as little things like the $12.50/day 'resort fees' can be annoying.
We were treated like royalty!
My husband and I honeymooned in Maui, Hawaii (June 1 - 7, 2002) and stayed at the Sheraton Maui. It was awesome! It was without a doubt the nicest hotel we have ever stayed at. It's a bit pricey, but it's worth it (you get what you pay for!)We were impressed from the moment we drove our rental car up to the entrance. The staff was very accommodating and bent over backwards for anything we asked for. The concierge helped us book many excursions and we were pleased with them all. The hotel is spread out over 22 acres. Our room was on the opposite side of the grounds from the entrance. The parking lot was even further away. We paid the extra $5 a day to valet park, and it was worth it. We didn't have to worry about the car at all. We took it out at least once every day to go to Lahaina, etc. The hotel's daily $12 "resort fee" was rather exorbitant, we thought. Especially on top of the over $400 per night cost of our ocean view room. The view was breath taking, the bed comfortable, and the room nicely furnished. The grounds are beautifully landscaped and the pool is gorgeous. The poolside restaurants were very good and our drink of choice was their pineapple special (kind of like a pina colada but served in a carved out pineapple). We hope to get back to Hawaii on an anniversary (maybe 5 years?) and will definitely stay at the Sheraton Maui, assuming funds allow. It is a great place for luxury and relaxation. No question about it. It is expensive but well worth it.
We loved our stay at the Sheraton!!! Great rooms, great views!
Had a fantastic time rooms were massive and gorgeous. The people working there could not have been more friendly and were always courteous and polite. the hotel was in keeping with the landscape and the gardens were kept immaculately. It was spotless with maid service everyday.the area was beautiful and there was loads of info available from hotel representatives. The excusions from this hotel were fantastic and we went on quite a few!!!!
this has been my favourite holiday in my 33 years travel. Hawaii was everything I imagined no disappointments whatsoever. I thoroughly recommend this hotel.
Sheraton Maui Thumbs Up
Great hotel, beautiful grounds, great location! Room was bigger/nicer than expected. Because of the hotel lay-out, almost all rooms have a view of the ocean as did our "garden view" room. Room has a mini-refrigerator which saved us having 2 young children. Took a short drive to Safeway and bought milk, water, cereal, fruit, snacks, etc., so that we didn't have to go out for breakfast everyday. Restaurants are pricey (they all are in the hotels) but they had a kids eat free deal with every adult entree. Had an excellent dinner at the Keka'a restaurant in the hotel. Great snorkeling in front of the hotel by the black rocks. Noticed people from other hotels all walking towards this area. Had the opportunity to spend the day with friends staying at the Grand Wailea hotel. For comparison sake, their room wasn't that much nicer than ours and did not have a refrigerator. The pool area felt like a water park with lines to go on slides, a long line to go on the only underwater elevator (not worth the wait!) and a hike to get up to the top of the first pool and a hike to get all the way back down to the restroom. The lounge chairs were so packed and close together. We felt like this wasn't our idea of a relaxing hawaiian vacation but a bustling day at a waterpark. We were happy to return to the Sheraton and we would definitely stay there again.
TripAdvisor Reviews Sheraton Maui Resort & Spa Lahaina
Travel Blogs from Lahaina
Friday - shopping in Lahaina then a drive along the coast to Kapalua to check out the Ritz Carlton, Kapalua Villas & beautiful golf courses. Back at the hotel & pre-wedding gathering at Cliff Bar, then dinner at Teppanyaki Dan's with J, M, A&M, K&I.
Saturday - 4pm wedding at Merriman's Kapalua - just beautiful
Sunday - relaxing day, dinner in Lahaina with J&M
Naheed stayed here on Oct 12, 2014 during their trip titled: Naheed's Great Adventure.
We were up again at dawn to enjoy our view with breakfast before heading to the beachfront where our snorkelling tour was leaving. We booked trilogu Kaanapali snorkelling tour and I am not sorry to say that their boasting of fresh cinnamon scrolls served before snorkelling may have played some part in my decision to go with them! The main reason …
The flight to HNL was 11 hours and it flew past pretty quickly. We upgraded to the seats just behind first class for a small fee so we got to turn left as opposed to right on entry to the plane! Woohoo! It was pretty cool to watch first class served throughout the trip as I haven't seen it before. Once we arrived we headed to our Ramada hotel in …
... or maybe the signs distract from the natural beauty...we weren't sure. But we weren't complaining, because we were finding out that we were in Maui at the perfect time of year. Where normally, we'd be one of many tourists, we were finding ourselves enjoying the sights very much quiet and alone.
Before getting too far, Keller and I picked up some snorkel gear that we planned to use over the next few days. Back in ...