Angsana Laguna Phuket
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How has this resort rated in the past?
- Minbar in room
- Shuttle bus service
- Drycleaning onsite
- Meeting rooms/conference facilities
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Historical Traveler Reviews Angsana Laguna Phuket Thalang
A Real Gem of a Resort
I only stayed here as stop over on my way to Kuala Lumpar after being recommended by friends......and they were right to say it was great. I had a villa room at $90.00 per night including Breakfeast, which considering the level and quality of food and service available was a 'steal'. The beach area is great and well looked after. The rooms are excellent and good facilities etc. The ability to visit and purchase meals/goods at the other Laguna resorts hotels is also a good idea as it gives people options if the weather is not so good.
I'll definitley be back and would recommend it to others......go while its still relativey un-commercialised.
Stop reading and book!
We stayed at the Sheraton Grande Laguna for 4 nights on our honeymoon. Our biggest regret: that we only stayed 4 nights! The Grande Villas cost a little more but are easily the pick of the place. Beautiful 2 story villa that came with many inclusions such a sensational a la carte breakfast and afternoon cocktails. Decor was simply stunning. We could even borrow CDs and DVDs for the entertainment system in our room. Being taken to our room by boat was a nice touch. The 400m long pool is fantastic and the staff (as per usual for thailand) were wonderful. Ning Nong and Yum Yum the elephants were a highlight every afternoon. I thought the Surf and Turf platter at Gecko's (on the beach) wasn't as good for quality or value and other Thai restraunts however the poolside restraunt and room service were both great. The prices are (relatively) high however a steal when compared to hotel food in countries such as Australia. I'll be back.
Great hotel for families with small children
We stayed in the Sheraton Phuket in August 2005 for 2 wonderful weeks with our 2 year old. Before the trip I had done some intensive research and I have to say, we did take the right desision to stay in the Sheraton - it could not have been more perfect for us.
After a mix-up with our reservation (we had initially booked a luxury room) we got offered an upgrade to a newly refurbished ocean view room which was a bit smaller than a luxury room but brand new. Very clean, stylish, comfortable for 2 adults and a small child, lovely bathroom with a sunken tub and nice lemongrass bathroom amenities, lots of towels, bath robe, bathromm slippers, beach slippers etc.
The luxury rooms are a bit bigger, enough space for an additional baby cot and a sitting corner with sofas and chairs. If you are travelling with 2 children I would recommend a Luxury room as they are just bigger.
While we were there there was some refurbishment going on in a wing towards the beach but parts of the hotel were already finished.
The beach was lovely, clean but quite steep. There were quite high waves on some days and therefore swimming was not recommended. Although there was always the red flag out some people swam or dipped their feet in the sea at low tide. However, there were always enough chairs with beachtowels and umbreallas available . And the the people from the beach restaurants would bring your drinks and food right to your chair.
Just great for smaller kids. There is a Sand-Pool, basically like an artificial beach. It is perfect for the little ones as it is very shallow at the beginning and gets slowly deeper. Around the Sandpool there are lots of sun chairs where you can relax and suntan while watching your kids. The sandpool is part of the whole pool system which has different parts which are connected with each other by kind of a river. The whole pool is 323 m long.
In the evenings we ate mostly at the buffet (they also have a la carte) at the Bird of Paradise because it was very convenient for us with the small child. We got very friendly with the staff which really spoiled us in any way they could. This is also the place where you get breakfast but I found it a bit crowded and loud at times in the mornings. However, in the evenings it was very quiet and the food was lovely. Big varitey with salad bar, seafood etc as starter, then different cuisines from Thai, Indian, Chinese, Mexican, Japanese, Barbeque ... you name it and dessert buffet. However, the prices in the hotel are much higher than outside but definetly worthwile for us.
We also ate the Tea House which is lovely but expensive and in the Pool Pizzeria of the Sheraton.
At the beach there is a simple but nice restaurant called Green Leaf ... much cheaper dishes than in the hotel and where you can have your lunch or dinner with your feet in the sand. We ate there often for lunch.
The service was very good, very friendly staff always with a smile. We got so spoilt in every way, but especially by the staff of the Birds of Paradise - a big thank you to them for all their outstanding efforts!! Also, we found the overall service very good, whenever we had a request, our wishes were met immediately. The only thing was the check in which was a bit slow and the mix up with our reservation.
This is just a perfect hotel for families with small children - but also not completeley overrun by kids as there are many couples and business people staying there as well. The big highlight are the two baby elephants Ning Nong and Yum Yum which come to visit daily. The kids (and so are the adults!) love them, they can ride and feed them, in the morning they come to the breakfast area and in the afternoon on the beach. The childrens facitilties are great, there is quite a large kids menu, there are highchairs available everywhere and they did not charged us for the buffet at the Birds of Paradise for our little one. There is a kids club with a rather small playground. However we did not use it and there enough to keep the kids busy in the pool and on the beach.
Very relaxing treatments from massage to facials but rather exypensive. However, there is a Thai Massage place just outside of the hotel at the beach, much cheaper and it is a must to try it out!
Excellent mix of guests ... very international from all 5 continents, ranging from young to middle aged to retired couples, from business people which were there for a convention/meeting to families with small and big children.
You can sign in restaurants, shops, spas etc of all 5 Laguna Hotels and have it charged to your hotel bill. There is a ferry boat which runs every 20 minutes and it connects the Sheraton with the other hotels; there is also a shuttle bus to the other hotels of the Laguna district which runs every 10 minutes.
All I can say, we had a great holiday and the Sheraton was perfect for us travelling with a small child - we would definetely go back. The staff was wonderful and did everything to make us feel comfortable.
Great hotel - brilliant trip
We have just returned from 10 days at the Sheraton and had a great time.
A family of 4 staying in the one room overlooking the pool. The room was large with plenty of room for 2 adults and 2 children. Lots of little extras make it a superb place to stay.
Staff are fantastic and cannot do enough for you. All were extremely helpful and friendly and loved the children.
We didn't really appreciate that we were travellling out of season as the UK school holidays are just beginning so we were slightly caught out by the fact that not all the restaurants within the hotel were open. However, having said that we did eat out at the beach (2 mins walk away) a lot as it was a LOT cheaper than the hotel and the food was very food. The Green Leaf restaurant did good meals and you were sitting right on the beach - what more could you want.
Didn't use the kids club but the kids menu at the hotel restaurants was good.
Two lovely elephants, Ning Nong and Yum Yum strolled round daily and they were very friendly. Ask nicely and you can get a ride. A great talking point and popular with all the guests.
We did get a taxi into Patong - the hotel will call you a local taxi and this is cheaper than using the hotel services.
Also there is a discount card you can buy for 1500 baht which gives you 15% off in the bars, restaurants and other discounts for shops within the hotel. We did buy this and used it to excess. As well as the token card - you get a token for each 1000 baht you spend. Collect up the tokens to redeem for freebies such as a meal, massage etc. We didn't see anyone else doing this but we really liked it and we did get a free meal at the end of the week out of it.
Had a session in the Angsana Spa which was lovely. Probably expensive but luxurious and relaxing, plus some massages were on special offer.
The pool was long and lovely. The gardens were well maintained and colourful.
A great holiday with no down points at all. It did rain overnight and a couple of times during odd days but only for 10 minutes and then lovely sunshine.
The hotel was quite empty compared to usual so go there and spend your money...
Luxury at a great rate
thoroughly enjoyed our recent 6 night stay. With great rates in the grand villas, a bit of luxury came at a fantastic price. For not much more than the price of two rooms (family of four) we were pampered with croissants at the door, absolutely fantastic silver service breakfast, fruit by the pool and evening cocktails and canapes. This is not to mention the beautiful 5 level villa and exceptional ++ service. There is no inconvenience from the rebuilding going on - it is on the other side from the villas. Everything else is in full swing, though at this time of the year the lagoon is used for water activities. Honestly, you can go into this resort and not want to come out. Because it is in the centre of the Laguna resorts it has the best access to the other resorts, though the only other one to compare is the the Laguna Beach resort - only for its pool. Make no mistake though - the pool at the Sheraton is great. Fabulous access to the Canal village for shopping for supplies and a great little restaurant serving food at a much better rate than the hotels in the resorts. Speaking of food. Just head out of the Sheraton to the Green Leaf on the beach and you can rub your toes in the sand, sip on a Singha and eat fantastic Thai food for less than 100 baht per serve. Next door have a 1 hour massage for 400 baht or a pedicure for 200 baht. If you need transport, ask at the nearby kiosk, they have brand new vans and do a much better price for transfers than the hotel. Only one warning - we cannot recommend the beach restaurant outside the Laguna Beach Hotel. They try to sell you their fresh lobsters (with nothing) but the rates they charge are dearer than we pay at home (with all the trimmings) - $50 aussie dollars for a very small lobster. For total relaxation, we totally recommend the Sheraton Laguna, particularly the villas at the current rate. It is probably too soon to spend too much time in Patong (rebuilding) but Ok for a day/evening trip for dinner and shopping for copy gear etc. Phuket town is good for Department store purchases. Just make sure you return to Laguna for the rest of your holiday. Yes I know it is a bit of a distance, but it is a great rest for great value.
Perfect for relaxing
I just returned from 9 days at this place and had a wonderful time. We stayed in an Island villa with two bedrooms, two bathrooms, three TV's and a view of the gardens - heaven. The landscape gardens in this hotel are really something to behold as is the swimming pool that meanders through. Hotel restaurants are expensive but quality, but you can eat at private Thai owned places on the beach that have survived the disaster much more cheaply. The beach and hotel are 90% operational, there is no reason not to visit Phuket now. The buffet breakfast at the Birds of Paradise and Puccini, dare I say it, were better than the buffet breakfasts we had at the Oriental (which was good). If you have children don't hesitate to take them here, they'll love the pool.
On our arrival we were taken to a room that was unacceptable ...
On arrival our room was not acceptable and asked for Manager..No response...contacted head office in Singapore and were then offered very attractive accomodation. Have not heard from the Manager.
Staff were wonderful, pools very beautiful. beach closed to surfers.
Highlight of stay - The Little Elephant and her Mahoot. I am surprised that the resort does not advertise her visits more in their brochures.
A little isolated for my liking but as usual the local staff make your holiday special because of their personalities. Little elephant Ning Nong now has a special place in my heart. All in all a very lovely resort and each person will find a wonderful memory to take home with them.
Poor hotel, OK Beach
When we arrived they had double booked us with a conference a bad start, they offered us alternative accomodation away from the laguna resort (the hilton which was nasty and the evason which we took them up on - although they seemed very grumpy about this probably because its a beautiful and expensive boutique hotel).
When we returned to the sheraton after a few days at the evason we were really disappointed with our room which looked dated and smelled damp, the food was pretty bad in all the restaurants we tried. The laguna resort beach is good and long although the sea is not very good for swimming in as its quite choppy and there's some currents (that said it looked good for beach fishing if you took your own gear like i did). The pool complex looks nice in the brochures but looks tired in the real world although it is fun to swim the entire complex. There were a few more families (kids) staying than i was really expecting.
Overall disappointing (although i can really reccomend the Evason)
Great pool, nice suites
We just got back from 3 days there. Nice property, situated on a beautiful beach (although many annoying vendor right on their beach, could walk 3 minutes and be away from it all). Has a long swimming/wading river that's good for relaxing. We stayed in a 2 story suite and loved the outdoor shower. While the food at the restaraunts was toned-down Thai, it was of high quality. Also loved the daily visits by the baby elephant. Keep in mind that the Laguna complex is a little bit isolated, although some people want it that way.
This hotel had the feel of a shopping centre. It was souless.
The room was shabby and dreary. We were lucky because the air conditioning in the hotel wasn't working, so guests were being moved to other hotels.
There are so many beautiful hotels in Thailand - don't choose this one.
TripAdvisor Reviews Angsana Laguna Phuket Thalang
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