Sheraton Grand Bahama Resort at Our Lucaya

I don't understand some of the negative reviews on this resort, although they all seem to revolve around money- perhaps a trip in the Winnebago is more appropriate?. It was fairly priced, and no more than a good hotel in the States. Same with the food- good variety, attractive settings, friendly people and service, and no more than you would pay at a nice restaurant anywhere else. Would definitely go back.

My husband and I just got back from Our Lucaya and we had a great time. I was a little skeptical since I had seen some bad reviews. We stayed for 3 nights and I can give you a few tips. Yes, the food at Our Lucaya is overpriced and not very good. Go across the street to the Port Lucaya marketplace for most of your meals. It's only a 5 minute walk at the most. There are many restaurants to choose from and the prices are much better - Fat Man's Nephew and Carribean Cafe were good for dinner. The only places I recommend at Our Lucaya are Churchill's Chop House for dinner - we both had prime rib w/jumbo potato, creamed spinach and a bottle of wine for $105 including tip and also Barracuda's breakfast buffet was great, but you must be very hungry. If you like nightlife Count Basie Square at the markeplace is fun. They had limbo dancing, karaoke, dj music and there are 3 or 4 bars surrounding the square that are not too expensive. The drinks at Our Lucaya are expensive ($7 for mixed drinks, $5 for beers). Bring your own cooler and cup and buy your liquor from the duty free store across the street. Much cheaper!

We just got married at Our Lucaya on 7/20 and spent 6 days there. 30 of our friends and family flew over for the wedding and for a little vacation. The resort was beautiful and clean. The service and the food was excellent. We must have gotten lucky as there were no lines when we checked in or out. The trick it to use express checkout or check in/out earlier or later to avoid lines. Everything was expensive and they do add 15% tip to all, but we expected that, and since it was our honeymoon, we didn't mind splurging. A lot of people ate at the marketplace accross the street since it was cheaper and they bought rum over there and just made drinks in their rooms to save money. We plan on going back next year for sure!

Beleve it or not the Hotel charges $14.40 a night for maid service. They don't include this in the price of the room and it charged as a service charge on your bill at check-out. We found the resort to try to gouge you for money at every turn.

If you are going on vacation for any time take plenty of money. The resort went out of it's way to make opportunities to have to tip, like double baggage handling upon arrival. And it was very hard to get bills of $50.00 and $100.00 denomination cashed. The front desk would relunctantly cash them and would charge a fee to cash travelers checks. Meals are every expensive no matter where you eat. Count on a hamburger fries and a drink to cost $10.00 minimun. Also the Bahameian people are not all that friendly. I would recommend the Carribean.

We just got back from our Freeport, Bahamas vacation. We got a good deal online at priceline and stayed at Our Lucaya. We were there for four days and had a great time. It rained a couple of days but we sat and had breakfast and dinner on the patio that had a wounderful view. If you go you may want to think twice about going to the buffet named after some kind of explorer. It cost about 42 dollars per person..wow! Check out other places to eat rather than eating at the hotel all the time. Other than the cost of food the accomidations, pool and beach were great! Oh I almost forgot, you atomaticaly get charged a 14 dollar a day room tip for the person that cleans your room. Seems like everyone on the island gets a tip. It is already added to the bill so watch out!!!

I know this sounded bad but Our Lucaya was a great place...The tip policy is an island thing...

Our Lucaya is absolutely beautiful. Exceptionally clean and spacious acommodations. Food & Beverage were expensive, but there are plenty of alternatives in the market across the street. Be aware, that there is no such thing as fast here. Be prepared to wait. It took our party of seven almost 2 hours to check in. This was not confined to our party, everyone in line was subjected to this check-in process. In all my travels I have never seen such a slow, disorganized check-in process. It took us longer to check in, than to fly there. This was our only real complaint. The other being the complimentary shuttle provided by Our Lucaya to the Oasis Casino left a half hour before the last run of the evening because it was full; leaving a large group to find transportation back to the resort. Otherwise, Wonderful! Can't wait to go back!

We went for a four day get away - and couldn't have picked a better spot. After an initial reservation mix up, (call the hotel directly...), our vacation couldn't have been better. The people were friendly, the resort amazing. We'll be back!

Visited the resort in November and am already booked to go back in May. Everything you need is right here - so many restaurants on property, and the marina just across the street for all your shopping and tour needs - fabulous. The staff was great and we were even there during hurricane Michelle in November that never actually amounted to anything and staff and management were great at keeping us informed, etc. We chose to stay and weather the storm - and boy were we glad we did. Probably the most perfect weather the days after the storm - fabulous. Location is great, food is great, service is great - this is a one stop resort - no expenses for taxis or anything as all you need is right or across the street at the marina.

Could not of ask for a better place to stay. The room was immaculate, friendly staff, and excellent service. Stayed 3 nights in Breakers Cay. Our Lucaya is directly across the street from Port Lucaya. Can't wait to go back next year.