Sandpiper Beacon Beach Resort
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Historical Traveler Reviews Sandpiper Beacon Beach Resort Panama City Beach
We loved it!
We stayed there in 2001, and we had a great time! We had our 2 & 5 year old sons, and no complaints! We went into the lobby, and the manager talked with us & even let "Chicco" the bird do some tricks for us! My husbands family has always stayed there, and so will we! In fact we are leaving this weekend to go there! We wouldn't stay anywhere else!
Sandpiper should be torn down
Last week my family and myself traveled to Panama City Beach for my sisters Softball World Series. Along with the rest of the team we stayed at the Sandpiper Beacon, A.K.A. Motel Hell. Upon arriving it didnt look as nice as it should have been for as much as we paid. We checked into the hotel and got our luggage to take to our room. Upon walking to our room we saw not one but three cockroaches on the walls in three different areas of the hotel. The corridors werent very nice, but we expected more out of the rooms. As a matter of fact the halls were so small that you had to stop and press up against the wall if someone wanted to get by. There was garbage and dirty towels in the hall constantly, and the carpet was so dirty that there were literally ants in it. We got to our room and went to the balcony, which contained cigarette butts all over the ground and mold infested tables. The room wasnt much better. There were holes in the sheets and cigarette burns in the mattress, there was mold in the shower, the towels all smelt like garbage, the television was covered with dust, and so on. The halls where so filthy that if you walked bare foot, the bottom of your feet looked like you had walked down a road and they had gotten dirty that way. I took a shower, got the dirt off my feet, and walked over to the bed. I looked at the bottom of my feet and they were covered in dirt again, even in the room! House keeping was the worst. The only thing they did was make the beds, empty the trash, give you towels and take the dirty ones. If you needed more toilet paper or soap you had to go to the front desk and ask. Every other hotel I have stayed in has cleaned the bathrooms. Sandpiper left us with broken pieces of soap, toothpaste in the sink, soap caught in the drain, and wrappers in the shower. If you plan on washing your hair you better bring your own shampoo, because unlike every other hotel, Sandpiper doesnt provide it. Also, dont let the web-site fool you. The miniature golf is six holes and is so nasty you wouldnt want get near it. The six pools that they claim to have are only three pools unless you count the kid pool, the lazy river, and the hot tub. The lazy river is not as you would expect. The website makes it seem like it is long, but in reality it goes in the little circle it shows and is only about 30 seconds long. The water in the lazy river is freezing and the jets dont even propel you through the water. It is more on a kiddy pool than anything. Just when you think it couldnt get any worse it does. The staff is the most rude and inflexible staff you will ever encounter. They require you to wear a wristband in order to be on the property and if it falls off you have to pay for a new one. My wristband ripped and security came up to me and started screaming at me like I was some criminal. I was taken to the front desk and told them I needed a new wristband. They wouldnt give me one because they said I was bringing extra people into the hotel and giving them my wristbands, which wasnt the case at all. My parents came down to talk to them and get me a wristband. The manager came over and chewed us out for trying to get away with sneaking people in. My father got mad that we were accused of something we didnt do so asked for his bosses name and number. We later learned the manager lied and gave us a fake number. My father told the manager that he would make sure everyone knew the truth about the place and the only thing the manager said was, Ok, Thanks, *******. Sandpiper Beacon is definitely not the place for families. There are drunks running around not only at night but all day as well. Everyone we were with, which was about 40 people, hated the place and felt ripped off. If you are looking for a good time, steer clear of Sandpiper Beacon.
Worst hotel ever!!!!
We just spent the last week in PCB attending the USFA Softball World Series. After reviewing the hotels available, our team selected the Sandpiper Beacon. Their website and brochures depict a family friendly, feature rich facility that caters to families and that places the comfort and fun of their guests above all else. We were treated like teen agers on Spring Break the entire stay!
Nothing could be further from the truth. We elected to stay in a 3 room suite for 8 people, costing approximately $2000 for the week. What a disappointment. They charge for everything, the phone, the safe, the room keys etc. You would think for the price we paid that we wouldn't have to pay for those things. Although the view was wonderful, we have never felt so ripped off. Here's why:
- Manager, Patrick Rogue was the most rude, arrogant person I've dealt at the front desk of a hotel, no one had any flexibility or customer service whatsoever - bed linen had holes - shower curtain was moldy - bath towels might have cost .25 each - carpet probably 20 years old - both TV's so grainy that all channels were not viewable. - one of the three rooms did not have a/c. A fan was needed to blow cool air from the "kitchen" area into the sleeping space. -the rooms were never thoroughly clean. After one cleaning there was toothpaste left in the sink, the shower was dirty and they never washed any dishes left in the kitchen sink. -we constantly had to go ask for toilet paper and towels (I guess they thought we were going to tp someone). We had a room for 8 people and all they ever left were 8 skimpy towels that wouldn't even wrap around your body.
I now understand why they have such a tight cancellation policy - because no one in their right mind would stay once they see the true facility.
Thier website and literature is so deceptive. The lazy river looks like it is a long winding river. It is just a little loop, they represent that they have 6 pools, yes if you count the hot tub and the kiddie pool. They have mini golf, but all it is is 6 little holes, the water slides are just like back yard swing-set slides and the place is OLD.
The facility doesn't look like it has ever been updated. I think they are waiting for a hurricane to destroy it so they can rebuild.
Do not, I repeat, DO NOT! stay at this place. Sleep in a tent if you need to!
Management Is Horrible....
We booked 3 nights in a room with 2 Beds and a Sofa Sleeper. We sent our $380 required deposit.
When we arrived, we were not allowed to check in to our room because we had 7 people in our party. Of the 7 people in our party, 4 were adults and we had twin 1-year olds and a 3 year old.
The manager informed us that we would have to upgrade to a bigger room and pay an additional $490 above the $380 we had already sent (almost $900 for 3 nights?).
We didn't want to spend that much money. I asked the manager if we could just get the bigger room ($289 per night compared to $189 per night) for one night. I told him we'd be willing to give up our $380 deposit and spend just the one night in the bigger room (basically paying $100 more for the room than it's worth).
The manager informed me that I would either need to pay the $490 or lose my $380 deposit....he would not change my reservation and would not work with us.
They never asked how many people were in my party when I called for reservations, so we were bascially screwed when we got there.
We left and stayed a few nights at the Flamingo Resort. It was really nice and the management and staff were excellent.
I will be fighting with Sandpiper Beacon for a refund on my deposit....even if it takes bringing them to court!!!!!!
Also....check the Better Business Bureau website to see all the bad reviews they have received, not to mention that the place was built in the 50's and is old.
I wouldn't send my worst enemy to that place.
I really loved sandpiper!!! Though I am 19 years old which is the age range of the people who stay there. I would recomend this hotel to other college students however I would not recomend it 2 families or older adults..its just not that kind of hotel. The only problem I had with this hotel is all of the extra charges but this is probley b/c of all the trouble they do have with the younger crowd. I will stay at this hotel again me and some friends are actually planning a visit for spring break 2004!!
GREAT PLACE! :)
Personally I loved the Sandpiper Beacon. I had a great time! I do agree that the resort has a great deal of 18-25 year olds but I'm in that age range and I had fun. But I also saw many families that seemed to be having a great time. They have a elavator so you don't have to walk up 7 flights of stairs. The beach was great I thought the staff was nice people were great and I had a good time. If your looking to have fun with friends and just let the good times role... come here :)
Terrible Terrible Terrible
My family and I stayed at the Sandpiper Beacon during the month of May (around Mother's Day) about 2 years ago. As far as location goes, it's on the upper west end of the beach which is kind of away from most attractions but not horribly so. As for the motel itself, do NOT stay here!! This motel caters to college age kids and it is absolute chaos.
The first day we arrived there, I was ready to leave and find another place but the money was nonrefundable and we couldn't afford to shell out another $350 (our room was $45 a night due a special ad) so we were stuck.
There is a tiki bar on sight so there were lots of loud drunks running rampid. The beach in front of the motel was always strewn with beer bottles, trash and the occasional drunk left over from the night before. We always had to walk down the beach to the far end of the motel to find a peaceful spot. Every night we were awaken to loud screams, laughing, yelling, singing, running, you name it at ALL hours of the night. It didn't matter what the time was.
The "resort" is large with an indoor pool, 2 outdoor pools, hot tub and a lazy river ride. But like I said it's got the tiki bar which I think had live music some nights. As far as cleanliness goes, our room didn't have roaches (that I could see) or anything of that nature but it's probably the worst place I've ever stayed at. Our room was located in a breeze-way and there was no view to speak of. The king-size bed took up 90% of the room and you had to lean over it to let the other person pass. Pretty much when you opened the door, you fell on the bed. There was a fridge and microwave, dresser and TV and that's it. The bathroom had a sink, toilet and walk-in shower. There was also an in-room safe but we didn't use this.
I did see other families staying there but it was dominated by the 20-25 year old crowd and they were there to party, party, party. And that's just what they did. I remember one incident during the afternoon when we were going to the pool on the oceanside and this young lady advised us not to go over there because there were some "very rude" people there at the moment. "I wouldn't take your little boy over there, if I were you," she said. My husband thanked her and we went to the pool on the street side of the motel.
If you are looking for a quiet "family" type place to stay, I cannot in good faith recommend the Sandpiper Beacon. We recently vacationed at PCB in June and stayed at the Flamingo Motel and were satisfied with the facilities and staff. They have clean, comfortable rooms and the hotel staff are pleasant.
We will NEVER NEVER NEVER go back to the Sandpiper Beacon. I would rather sleep in my car.
HATED THE SNADPIPER BEACON
We stay 1 night after paying for a week. The room noisey and kids played and screamed until 10:00pm until. You could hear someone on the phone in the next room you could hear every door slam it was the wrost place I have ever stayed. My friend and I moved the very next morning to the BEACHCOMBER IT WAS OUTSTANDING!!! I would not recommend the SANDPIPER BEACON TO MY WORST ENEMY!!!
Sandpiper - false advertising
My family spent our vacation at the Sandpiper Beacon Resort. Based on
the brochure the motel appeared to be the perfect place. As soon as we
arrived I regretted my decision to stay there. The room was
dilapadated. The carpet was dirty, the bed and pillows were old and
lumpy. Everything looked very nasty. The very old and clogged shower
head had to be replaced. We saw 1 very large cockroach and 2 small to
medium size ones in OUR ROOM!!!! The lighting was very poor. We had to
keep the curtain pulled open to have optimum lighting. The concrete
around the pool areas was in desperate need of a power wash. The
facilities were not maintained. The lazy river ride failed to produce
jets for an actual current of water. The miniature golf course was in
very poor condition. Water stayed pooled on the course as well as our
balcony the entire trip. The staff refused to give us our money back
even after we showed them the roaches and poor living conditions. They
only were interested in giving us another room with the same poor
quality. I could go on and on but please beware. It was so nasty that I
did not want my children walking barefoot on the grounds and in the
room. If you are looking for a good quality CLEAN motel or resort to
stay in do not stay here. It is absolutely HORRIBLE!!!!!!!!!!
Sandpiper Beacon Absoulute Worst
Myself and 6 family members stayed at the Sandpiper Beacon 6-16-03 through 6-20-03. It was like a horror story. The staff and management are by far the most un-friendly bunch of people I have ever had to deal with. We even had 3 employees tell us they get complaints on a daily basis but the manager doesn't care because he knows someone else will come along and rent the room. They change their prices from one minute to the next. They charged us a $15 deposit for room keys after we paid $895. for the 4 days. Plus another $10 for tv remote controls. We found a used condom and wrapper under our mattress after the first nights stay. One of the airconditioners went out in our room and had to be replaced. We were charged another $50.00 because we misplaced the safe box key. After paying a $10. deposit and $1 per night on that key. This place is nothing like it shows on their web-site. I would NOT recommend this place to anyone. I filed a report with the BBB and they have an Unsatisfactory rating on the SandPiper because of so many complaints unresolved. That in itself should say enough. I just wish I knew about these boards before I went. It would have saved my family alot of money and aggravation. I love Panama City Beach and will go back again but I will NOT be staying at the Sandpiper ever again.