How has this resort rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Room service
Photos of Sandcastle Suites
Historical Traveler Reviews Sandcastle Suites Sandusky
Terrible old furniture,Bad Bad Bad
I have always wanted to stay there .From the outside it looked nice,Well Dont judge a book by its cover.First I would like to have my money back.It was really dissapointing.First WE was in a room on the ground floor.THe bushes was so high we couldn't see out the window.WE paid for the Lake View.THe little So called balcony was screened in and the screen had a million bugs on it.I went to the desk.She put us on the 2nd floor .WEll You only have an air cond in one room .and it leaked so bad the floor was soaking wet.3ft all around it. THe big window was so dirty you couldn't see thru it and the 2x4 balcony didn;t look like it had been cleaned in years.Well we let the sofa out to make a bed and when my husband Put the pillow up to set up and watch TV he almost fell thru the top part of the bed was broke and the springs was a hill all across the middle of the bed He like to of had a heart attack And you charged us 250.00for that ,I will tell every one i know how bad your "RESORT " is You need a lot of upgradeing Modern upgrade. To Bad You sure know how to put a damper on a poor persons vacation.We had planned this for a year.Our Grand daughter and her friend.My husband is 70And I am 66.And I can tell you it was a nightmare.WE stayed Because the girls wanted to go to the park.But never again i really would appricate a refund
REALLY DISSAPOINTED in Cedar Point For advertising you
Ken & Norma sizemore
Shame on Cedar Point!!
Knowing that Sandcastle was one of the Cedar Point resorts, we were excited about staying in a modern, clean SUITE and excellent customer service. What we found was a dirty, smoke filled room and employees that didn't have any concern for the customer. When we opened the door to our "No Smoking" room, we were disgusted and nauseating by the extremely stong cigarette smoke odor. When I called the desk to advise that they placed us in a smoking room in error, they advised us "that's all we have".
I have never taken the time to write a review before but I hope that by writing this, someone will not have the misfortune of experiencing the disappointment that we endured.
My family docks their boat at the Cedar Point Marina. We visit frequently and will look outside of Cedar Point to find a much better facility at a much lower cost.
Sand castle suites a rip off
We stayed at the sandcastle suites in june and it was a major dissipointment the rooms havent been updated in about thirty years they were small and lacked the most basic ammenities no coffee pot no microwave no continental breakfast absolutely no extras at 250 a night and getting into the park a half hour early was not worth the expense we left the sand castle suites and went the holiday inn and while it was also not very updated they did have a larger room a coffee pot and microwave they also had free movies for the children a mini golf that was free a indoor pool and out door pool and arcade ping pong ball tables and the price for a kid suite was 150 dollars in the room was a king size bed and two sets of bunk beds in there own little room with a tv and nintendo games were five dollars on at a time for the whole day we will never stay at the sandcastle suites again it is not worth the money it was very bare bones.
Anyone that thought this hotel was good musn't get out much!
We like going to amusement parks and had been looking forward to visiting Cedar Point. We had booked Sandcastle Suites because it read very well on the internet and at the price we expected something special ... What a disappointment. The room was very tired and the furnishings were grubby, and I ask you, plastic cups, need I say more.
We checked out 30 minutes after we checked in. Try the Sawmill Creek in Huron, half the price and ten times as nice! (and the food was great)
What a great trip... The room was clean, well kept and very comfortable (even with six adults staying in the room). The staff was very helpful and pleasant. The view of the lake from our room was beautiful. The restaurant next door was super. The view was great, the service was wonderful and the food was incredible. The best was the free shuttle to the park and water park. I would recommend Sandcastle Suites Hotel to anyone staying at Cedar Point. We had such a great time. A weekend we won't ever forget. Thanks for a great stay Cedar Point!
Had a very nice time
August 1, 2003 The hotel is somewhat dated but very clean. I have stayed in nicer places for the price, but they were not a five minute walk from a major amusement park...If you want to stay at Cedar Point you have to pay the price. Nothing fancy but the rooms are large with a sitting area. They can comfortably sleep six and they have a small fridge. We had a multi-state family reunion at the park and this worked out very well.
Wouldn't Stay at Sandcastle Suites again!
The stay at the Sandcastle Suites is not worth the money. We paid $240 a night for a suite which didn't live up to its amenities advertised on its website.We paid extra for a lake view. Yes, it was a lake view if you could manage to see over the mounds of dirt and rock and it was not just outside our window. The water was a good 300 feet away. So much for the view! The walk on the beach wasn't pleasant or sandy either. The Sandcastles had closed the beach for the time we were there and wouldn't allow you to swim. They instructed you to visit the Breakers beach area which was a very long hike with children.It had rained the first morning we stayed and we wanted to sit out on the screened in patio. However, you need to look past its very small size and squeeze into its small area with the chairs and battle the water leaking from the patio roof.The Sandlecastles only have 1 restaurant-Breakwater Cafe. We tried room service from the Breakwater Café. We only ordered 1 roll and 2 muffins. It took over an hour to get our food. When I called to inquire about the delay, they said they were very busy and were on their way and they were even out of rolls. They didnt discount our meal. We ended up going to Walmart to get food for the rest of the stay. When we made out reservation, we were told as its also listed on the website that the Grand Vista Suites had coffee pots however you could request a pot for ay of the suites at the front desk when you arrive. When I did this, they told me NO suites in the hotel had coffee pots. I should have bought one at Walmart for $9.99. They informed me that they have a coffee pot in the lobby. It was good coffee once I made the hike to the lobby and waited in line for my cup.The hairdryers in the suite were terrible. It took a considerable amount of time to dry my short hair. When we were forced to stay inside while it rained that one morning, we tried to watch TV. They do give you 2 TVs, but the reception was quite poor at times.The walk to the Amusement Park and Soak City was a hike for children as well as adults. They don't quite explain the distance to the entrance. I saw Cedar Point shuttles about the park but couldnt find information on how to utilize these. The hotel was quite lacking in brochures and posting information.On a positive note, the beds were softer than most and it was a small hotel so that allowed for some quiet time since kids werent running the place. Check in time was 4 PM but we were able to check in at 2:00.I would say the positive things I can list are few and far between for $240 a night. I stay in suites whenever I travel, and I've paid at least $100 less for most suites that offer a coffee pot, free continental breakfast, more amenities and much more room in a suite. For the money, I would not stay at the Sandcastles Suites again.
We had another hotel booked for the 4th of July weekend - Commodore Perre in Port Clinton. It was a disaster (dirty, no view, nothing for kids). I thought I was saving money. We went to Cedar Point on Friday and discovered The Breakers Resort area, Sandcastles included. The Breakers is a historical Hotel with lots of ambience and history, the beach was awesome, the Sandcastle was out of the hustle and bustle of the park. We booked with Sandcastle that day. A little more expensive than the hotels around town, but it was worth it to us. The employees were all nice. Our room was clean and roomy - however we paid pretty handsomely. But cedar point is a great park, escpecially if you like roller coasters.
Rooms were filthy! We stayed 2 nights and had to move the second night because they couldn't guarantee us the same room since we reserved a few days before heading to Cedar Point. The beds were lumpy and musty smelling. The sofa bed smelled of stale urine. Bathroom was grossly dirty. Couldn't enjoy the 2 foot-wide "balcony" because some form of liquid from the room above us continually leaked onto our space.
Carpets were stained and smelly. When we complained and asked for some sort of reimbursement, the manager gave us a whopping $30 off our bill, which was nearly $500. Will NEVER consider Sandcastle Suites again!
Check out the Competition
The room was over-priced. We paid $250.00 for a one night accommodation. The room was small. The beds were small. The layout of the room was not conveinent. In fact once we arrived, we found that a second room was needed to accommodate everyone in our party. However, when the reservation was made, we did inform them of the number of people in our party and was assurred that the room would accommodate everyone.
TripAdvisor Reviews Sandcastle Suites Sandusky
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