The Samudra Retreat Samui
How has this resort rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Business Services
- Free parking
Historical Traveler Reviews The Samudra Retreat Samui Ko Samui
Having read several negative comments about this resort, I was relieved and pleased to find out that many of them are not true (at least not during my stay). For example, staff were friendly and helpful, as were the buggy drivers who ferried us to and from the lobby and rooms. Although there was still some work going on due to incompletion to a small section of the huge resort, the workers were unobtrusive and the view was not marred. I also did not see any retail/time-share clients.
The resort is situated on a hilltop and the view is absolutely beautiful. There are two basic types of rooms - the luxurious villas and the more affordable pavillions. The pavillion room where I stayed was lovely, with useful amenities such as a microwave oven and a spacious bathtub. The resort has beaufitul pools at the lobby and also at the section of the resort where the pavillions are.
A short walk away is Choeng Mon Beach where one can do activities such as kayaking, jet-skiing and sailing. The waters are rather clear, even clearer than at Chaweng Beach, but the beach is very short and not much shopping may be done here.
Meals at the Royal Siam restaurant are accompanied by a remarkable view, of course but though food is not bad, it is a little pricey and my preference was to roam Chaweng for cheaper local fare.
I must definitely recommend the Thalasso Spa - excellent, excellent massage and the whole works. Simply marvellous.
Now for the complaints -
1. The guests are charged for the transport to/from Chaweng after 7pm. I think the resort management should waive this if it aims to be a world class resort.
2. The channels on TV are poor. Starmovies shows outdated movies. The resort should have HBO, BBC news and MTV. Don't stay in/return to your rooms too early, for now.
All in all, Samui Peninsula is worth the experience. It is definitely one of the most beautiful, luxurious resorts on the whole island.
Ein wunderschönes Fleckchen Land mit viel Potenzial. Leider kann dies aber nicht über die Bauarbeiten hinwegtäuschen, die parallel an diesem Hotel gemacht werden und nur ein Teil bisher vollendet ist. Die Zimmer sind schön, geräumig und modern, die Aussicht auf Bagger und Bauarbeiter ist weniger schön! Man wird ständig von Timeshare Verkäufern belästigt, besonders am Pool. Das Management ist unter aller Würde, es gibt so gut wie keinen Kundenservice und das Hotel braucht dringend ein internationales Management, um dieses Hotel wieder auf die Füße zu bekommen. Viel Potenzial, allerdings macht das Hotel wenig, um dies auszunutzen. Im Vergleich zu anderen 4 Sterne Hotels auf der Insel, ist dieses Hotel ganz unten auf der Liste. Ich kann dieses Hotel leider nicht weiterempfehlen, zumindest so lange nicht, wie es hier Bauarbeiten und dieses Management gibt.
5 Sterne für Samui, aber nicht nach internationalem Standard
Dies ist nicht nur ein Hotel, sondern auch ein Timeshare Resort. Hier gibt es ständig potenzielle Interessenten, die für das Timeshareangebot an Land gezogen wurden und auf dem Gelände herumlaufen . Das spricht natürlich nicht gerade für die Sicherheit hier. Das Management hat keine Ahnung, w Ein wunderschönes Fleckchen Land mit viel Potenzial. Leider kann dies aber nicht über die Bauarbeiten hinwegtäuschen, die parallel an diesem Hotel gemacht werden und nur ein Teil bisher vollendet ist. Die Zimmer sind schön, geräumig und modern, die Aussicht auf Bagger und Bauarbeiter ist weniger schön! Man wird ständig von Timeshare Verkäufern belästigt, besonders am Pool. Das Management ist unter aller Würde, es gibt so gut wie keinen Kundenservice und das Hotel braucht dringend ein internationales Management, um dieses Hotel wieder auf die Füße zu bekommen. Viel Potenzial, allerdings macht das Hotel wenig, um dies auszunutzen. Im Vergleich zu anderen 4 Sterne Hotels auf der Insel, ist dieses Hotel ganz unten auf der Liste. Ich kann dieses Hotel leider nicht weiterempfehlen, zumindest so lange nicht, wie es hier Bauarbeiten und dieses Management gibt.
wie man mit den Beschwerden über die schlechten und ungepflegten Anlagen umgeht und z.B. gibt es Probleme mit der Klimaanlage und dem Pool. Die Angestellten sind freundlich aber extreme langsam (alle im Hotel erhältlichen Leistungen beinhalten einen Aufschlag über 10%, für den Service, was aber anscheinend nicht hilft). Das Royal Siam Restaurant hat einen wunderschönen Ausblick, ist aber extreme teuer für Samui. Eine Rundfahrt zum Chaweng Beach kostet 700 Baht, was dort aber durch ein schönes Essen zu zweit wieder ausgeglichen wird. Chaweng Mon Beach ist gut begehbar und bietet ca. 8 Restaurants und Bars, vorausgesetzt, Sie sind fit. Das Hotel ermutigt Sie allerdings nicht dazu. Sie lassen nämlich den Eingang und den Weg unbeleuchtet, was sehr schlecht ist, da die Sonne hier bereits um 18.30 Uhr untergeht. Das Hotel wird als 5 Sterne Haus ausgewiesen - ich finde allerdings, dass es nicht einmal 3 Sternen gerecht wird. Allerdings verlangt es so gut wie einen 7 Sternepreis, deshalb käme es dann auch wieder seinen 5 Sternen gleich.
5* for Samui but not up to international 5* standards
This is not only a hotel but a timeshare resort.
There is a constant stream of prospective timeshare customers who have been dragged up via a scratchcard scam being shown around the resort which means you are the subject of constant scrutiny similar to a goldfish in a bowl.
The Hotel management cannot comprehend how to deal with complaints about poor facilities or maintenence problems of which there are several, especially with A/C and the Pool area.
Staff are friendly but extremely slow, (all hotel costs are subject to a 10% gratuity surcharge which does not encourage good service).
The Royal Siam Restaurant on site has a beautiful view but is extortionately priced for Samui. Round trip to Chaweng beach is 700 Baht which is easily recouped when eating there if there you are in a couple. Chaeweng Mon beach is walkable providing you are averagely fit and has about 8 reasonably priced resaurants and bars. However the Hotel does not encourage you to walk there - they leave that exit from the Hotel unlit and unpaved which is unhelpful as it is normally dark because sunset is at 1830 every day.
This resort is advertised as a 5* resort - it simply fails to achieve more than a 3* international standard.
It does however charge 7 star (by Samui standards) prices so you could say it averages 5*.
Beautiful hotel with great views, but location leaves much to be desired
Stayed here for 1 week in a 1 bedroom pavilion suite. The setting is beautiful, perched on top of a small cliff overlooking nearby islands and the Gulf of Thailand. Our suite was spacious and comfortable, but was skimpy on kitchen supplies like cutlery and dishes. The infinity pool is very nice, and has a spectacular view. Staff was pleasant but we had to make multiple requests to get simple things like extra sheets and towels, etc.
The most disappointing aspect of our stay was the location. The Samui Peninsula has a terrible beach, and to get to a decent one requires a 5 minute walk through a trash-and-weed-filled swampland. Although nearby Cheong Mon beach has a small selection of restaurants and bars, shopping is nonexistent and you quickly tire of the limited dining options. The hotel has a free shuttle service to bustling Chaweng Beach, but it is way too infrequent (every 3 hours), and after 4:00 they charge you a ridiculous 100 bht one way. That's their way of getting you to eat in their overpriced restaurant.
Nevertheless, if you're looking for a relaxing beach vacation, Samui Peninsula is a good choice. The issues noted above are easy for management to fix. 1. Clean up the walking path between the hotel beach and Cheong Mon beach. 2. Offer more frequent shuttle service to Chaweng (like hourly) and make it free until 12 midnight.
Nothing to get excited about.
A lovely spot with much potential however this hotel is a building site and the view cannot compensate for the incessant development that is going on in parallel with the parts of the hotel that are completed. The rooms and pool are nice, spacious and modern, however the views of a digger and 10 thai workers less so! There is a permanent flow of timeshare salesmen showing prospective buyers through the hotel which is disturbing especially when by the pool.
The management is appalling, there is little customer service and I would suggest an international manager is required to get this hotel back on its feet. Much potential but doing very little to fulfil it, and in comparison to the other 4* resorts on the island, this hotel is the bottom of the pile.
I would not recommend anyone visit the hotel until the development is complete and there is a competent management team in place.
Great view shame about the management!
Great view and location but scruffy for an alleged 5* resort. We went there for part of our honeymoon having exchanged a time share week from elsewhere with there. The advertisement led us to believe we would get a villa with our own pool but we got a large one bedroom apartment which whilst quite nice was not what was expected. The toilet kept blocking, the hot water was occassional at best and the 'outdoor' shower was not cleaned properly.
The Hotel was having extensive buidling works going which didn't help the ambience and as that was where there focus was aswell as selling timeshares, the rest of the resort was scruffy especially the private beach.
Service for Thailand was poor as usually they are so attentive but they were still friendly. Food when it eventally arrived was very good but heard many others complain about delays.
Spa was pleasant but not special and there is plenty of competition in the area.
I think the blame must lay at the Resort Manager & Owner who were both there during our stay. They liked to talk to the guests in host like way and spent all their time in the bar/restaurant but didn't listen to the guests polite complaints. I would not want to be a buyer at that resort if the management continues, they might find their expected returns in dreamland.
With the quality existing in Koh Samui, the Tongsai Bay and Sila Evasion in close proximity this place will struggle if it doesn't step. Avoid for now!
i stayed at the samui pensinula in march 2004. the hotel is above choeng momg beach, a 10 minute drive from chaweng. i really liked the beach. the water was beautiful, there are some smaller hotels on the beach and the bigger boat house hotel. plenty of restaurants are in walking distance/on the beach. the samui peninsula has several buildings. you can have a room or a bungalow with your own pool. the restaurant of the hotel served fresh and very nice meals and i really loved the beautiful view from this hilltop location. the resort is connected by steps/stairs so it might not be the best place for older people or people with walking problems.
the room was big, marble bathroom and had a little kitchen. the resort offers a health centre with special treatments. they provide a bar on the beach (due to the corals in front of the hotel you might have to walk 5 minutes for a swim) and by the beautiful pool up on the hill.
i would spend there another vacation. a little disturbing were all the real estate people walking around with customers and trying to sell timeshare agreements for this resort.
TripAdvisor Reviews The Samudra Retreat Samui Ko Samui
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