Safety Harbor Resort and Spa
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Historical Traveler Reviews Safety Harbor Resort and Spa
Don't let pictures on net deceive you!
The website is very deceiving. The photos look great and the description is awesome. However, when you arrive and get to the lobby you will see that it is false advertisement. The hotel is old and run down. The staff apologize all the time for the way it looks. The property is situated on the bay and could be awesome, however, it is not. The grounds by the bay is run down, the pools, the paint, the doors, the spa equipment, everthing is run down. The employees at the spa are great and know how to give great treatments but everthing is old, broken, torn, outdated. The hotel staff are also very nice and accommodating, however, the hotel is not up to par. The price for a spa package with hotel is great and better than everybody else, but be prepared, you get what you pay for!
Safety Harbor Resort and Spa is definitely a place to go!
After reading several of the negative reviews here a few weeks before I departed for Safety Harbor, I was a little anxious about my trip to this destination spa. I should not have worried! Transport to the hotel with airport limo service, arrival and check-in were problem free! My room in the Tower was huge and very well-appointed. The balcony overlooked Tampa Bay. The Tower was a distance from the main lobby, restaurant, and spa facilities, but it was good for me because I like to walk. The walk could be either indoors or outside. The menu choices were numerous...you could choose from a spa menu or the regular menu choices. Spa services were scheduled at my convenience. Exercise, tai chi, and spinning classes were numerous. I liked the three mile morning walk alongside the bay...weather permitting ...to a beautiful little park. Dress was casual. The staff was excellent!!!! They made me feel like I was in my own home! Since I was leaving before lunch on the day of my departure, the restaurant packed one for me...it was great! There were two turkey wraps, bottled water, a bottle of juice, and a dessert!
I will travel there again! Amari PS...My trip was in September, 2003
Poorest service EVER Received
Last Christmas time I purchased a gift certificate to be used by my fiancÚ. The spa was more than willing to take my money but after that we were never able to get even adequate service. Phone calls were either transferred to no one or were met by an answering service that required us to leave a message to have a call returned. The call, of course, was never returned. When we were finally able to make reservations, making several concessions that made their job easier, we were forced to make changes for personal reasons. While we gave more notice than necessary they were unable to accommodate us. Due to their poor customer service we have a great deal of stress trying to make alternate appointments. Basically putting a black mark on what is otherwise a very happy time. My advice to people is if you enjoy using this spa please don't rely on their customer service for any special occasion. They are the most unaccommodating, rude and disappointing customer service staff I have dealt with in my personal life. Since they have so far refused to return our money or accommodate our needs we are donating our certificate. Hopefully they will treat the recipient with more affability and with the respect that a true service company should show.
Poorly done people, very shameful.
Not worth it...
The resort was ok, but the trip had too many problems to make this place woth the visit. Here are a few things you may want to take into consideration: 1) Housekeeping left our door open after they were done, leaving all of our valuables at risk of being stolen. 2) The wait staff was very unfriendly. The bartenders at the pool were total jerks and made several customers, including myself, wait 20 minutes for a drink. The food was blah.3) The spa treatments wer a disaster (my massage was terrible, they used harsh, burning chemicals on my girlfriends face that left her near tears for over a day, and they neglect to tell you that you may have to get naked in font of several strangers getting the same treatment). 4) They leave a hold on your credit card for several days after you leave, so if you need to use it for anything else, your out of luck (they were very nasty about that as well). I would never go there again.
Pros and cons...
I'll repeat some of the finer points mentioned in the other reviews... Safety Harbor Resort and Spa has been there for a while, and is sorely in need of updates in several areas. The rooms are indeed humid, the air conditioners are noisy, the bathroom fixtures are probably on the order of 40 years old. The place is clean, but looking a bit tired. The landscaping around the pool area is a bit underdone. The "hammock park" has one hammock that I could find. On the positive side, the staff is friendly and helpful. The spa facilities are nice. All the water used comes from the five natural springs on the property, so there's no need for chlorine in the pools, jacuzzis, or the steambath. The biggest advantage of the place is its location. If you stay at Clearwater Beach, you'll find that the hotels there are shoehorned together on the waterfront, along with restaurants, bars, and the standard miniature golf/t-shirt shop type of establishments. The Spa is located on the bay side of town, out of the way. If you're looking for a quiet vacation, this is a good spot for it. Overall, not a stellar property, but not bad.
Enjoyed our stay
Family enjoyed our stay here 2/16-2/19/03. Our two girls (10 and 16) loved the indoor and outdoor pools and tennis courts. This is a historical 1930s hotel that caters to adults (there are places in the spa that those below the age of 16 can't go) but our girls were treated well and enjoyed their stay. My 16-year-old liked the robes that were provided for our stay. We had a nice oversized deluxe room with a view of the Bay. My husband enjoyed the weight and fitness room every morning. I enjoyed the sauna and Turkish steam bath. The staff was friendly and helpful....the only problem we encountered was the low or no supply of towels at the pools. We also visited the Lowey Zoo and Forida Aquarium. We all had a great time.
0ne of My Best Vacations
I stayed at Safety Harbor Resort & Spa fromll/17-11/22/02, and had a wonderful time. When my room wasn't ready when I checked in, I was offered a better room at no added cost. I took it, and it was lovely! The only complaint, and I didn't notice it until my last day, was that the lights over my bathroom mirror were out, and no one had replaced the bulbs(maybe no one noticed they needed replacing). The people at both the hotel and the Spa were friendly, and helpful. My full day at trhe Spa was lovely, with a delicious Spa Lunch included in the price. I bike rode every day, which was also included in the overall cost of my stay. The town of Safety Harbor, located right across from the spa, is a charming delight. 0verall, I had one of my best vacations ever, and I hope to go back for anothewr stay at some future time.
The spa facilities are fine, but outside of that, what a miserable place. Our room was so damp that it, literally, puckered the bottom of my girlfriend's purse as it sat on a chair in the room. The shower head didn't spray a bit of water inside the tub itself - most of it ended up on the curtain. There were also numerous holes in the sheets and blankets. Also, if you're a golfer, it's got the most horrific excuse for a driving range that one could imagine. It's also hard to enjoy "Hammock Park" when most of the hammocks had enormous holes in them.
If you're looking to use the spa, do yourself a favor and stay overnight at a different hotel and make this a "day only" stay.
Safety Harbor Resort & Spa
A short stay at Safety Harbor Resort & Spa left me with a great impression of the Spa (great pedicure!), but the rooms on the lower level need renovation badly (ceiling and bathroom doors were peeling!) and have noisy air systems. Rooms are spacious though. Workout facility both cardio and weight room could use some updated equipment.
It was TERRIBLE!!! Don't waste your vacation there
I just went to the Safety Harbor Resort and Spa last week. (March 24-29,2002) Our first room was old, smelly, and had cob webs in the air filter. It smelled musty and humid. We told them and they moved us to the most resent building to be remodled. It was a little better but not much. (Still dirty filters)It still smelled. The place was built in 1930 and that was quite evident. The carpets in the halls were worn and they had put low cheap dropped ceilings.
At night we couldn't sleep because of the loud noise the air conditioner made. Then we were awakened at 7:30 by an idiot outside our window with a leaf blower or workmen in the hall outside our door pounding and banging.
We were told on the phone our teens could use the facilities. (13 and 15) When we tried to take a fitness class, we were drilled on the fact that they MUST be 16 to do anything. My son will be 16 in a few months. He told them he was 16 and still used the hot tub once, but we felt so uncomfortable we didn't even attempt to use them because of the constant harrasssment by their staff.
The facilities are all used by locals who are in a click. I felt like an outsider when I did a class. The entire spa is in a basement.
The pool had no one taking drink orders. They had one girl waiting on everyone and cooking the burgers. I waited for 45 minutes for drinks and lunch. Then I paid $8 a burger...no fries.
I hope this helps anyone who may be planning a trip there. I have stayed at the Ihilani in Hawaii. I expected something similar. It was not.
TripAdvisor Reviews Safety Harbor Resort and Spa
Travel Blogs from Safety Harbor
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