Rydges Lakeland Resort Hotel Queenstown

Address: 38 - 54 Lake Esplanade, Queenstown, South Island, New Zealand | 3 star resort
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

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Location

This 3 star resort, located on 38 - 54 Lake Esplanade, Queenstown, is near Queenstown Gardens, The Remarkables Ski Area, Skippers Canyon, and Body Sanctum Day Spa.
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Amenities

       

    TravelPod Member ReviewsRydges Lakeland Resort Hotel Queenstown

    Reviewed by scwonderwoman

    Excellent service, and facility!

    Reviewed Sep 13, 2014
    by (3 reviews) Lexington , United States Flag of United States

    What a lovely, lovely hotel! We were bumped to a Superior Room facing the water,.......gorgeous!
    Excellent customer service,.....couldn't be happier!

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by chris_a

    Brilliant outlook

    Reviewed Apr 7, 2014
    by (13 reviews) Melbourne , Australia Flag of Australia

    Loved the outlook over the lake. Close to town and with nice walks along the shores of the lake.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by johnsjourneys

    Resting in Queenstown

    Reviewed Dec 5, 2013
    by (54 reviews) , Taiwan Flag of Taiwan

    Comfortable hotel with a good breakfast, beside the lake and just a short walk into the town.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by boganstravels

    INTERNET EXPENSIVE

    Reviewed Nov 18, 2012
    by (3 reviews) , United Kingdom Flag of United Kingdom

    the internet was very expensive, and the only free internet was at the upstairs bar but that never opened till 5 in the evening. For a top notch hotel which it was it was not what you would expect, i was not the only disgruntled one as others were moaning about it.
    The hotel itself is very nice and the food execllent, and well priced.
    great view of lkae and good position to walk inot the main part of queenstown.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Rydges Lakeland Resort Hotel Queenstown

    An embarresment to New Zealand

    from

    As a Kiwi showing my American husband the beauty of Queenstown, I was disgusted and embarresed with this hotel. It is by far beneath anywhere I have ever stayed, including the floor of a train travelling through Morocco.

    (Having just left the Rydges in Christchurch we expected the same standard of room. We were wrong.)

    The standard rooms are filthy, old, and smelled to the point it made me ill. The paint was peeling in the room and down the hallways there where holes in the walls,The heater was broken, the toilet would not stop running. After complaining we looked at 2 other standard rooms, each as bad at the other.

    We moved to an upgraded renovated room at extra cost and that was a vast improvement.

    The lake views and location are great, if you choose to stay in this hotel stay in a deluxe or renovated room and stay in the main hotel, if they offer any floor above the 6th floor do not stay there.

    We found the breakfast good, and reasonable in very expensive Queenstown, (expect to pay $30NZ for a main course average in Town)

    Queenstown is magnificent this hotel is the total opposite, I would not reccommend you stay there.

    Worst hotel in the world I've stayed in ever - avoid at all costs!!!

    from

    everything about this hotel is deceptive... it seems like it hasnt been cleaned or updated since the 1970's... I've stayed in motels much better than this!

    try having a cold shower in the mornings when the temperature outside is 5 degrees celsius...all the facilities are way below average

    - there is no food/drinks in the minibar (i wanted a bottle of water one night at 3am [jetlag], all they could bring me was tap water.... i might as well drunk out of the toilet)

    - breakfast was not included and NO way worth what you're paying for unless you're a fan of stale

    - the spa is OUTDOORS with only room for 6 people coveniently ouside the bar where everyone can see you

    - the rooms are the dirtiest, the carpets are full of stains and hold collonies of undiscovered organisms

    - the shower/toilet facilities are terrible

    - outside our room was the carpark... lakeviews?

    - the beds are the worst bed i have ever been in, im sure springs were invented when they purchased the mattresses

    - service is always bad, it seemed a daunting task for the staff to help you out

    - its location is the most distant hotel to walk to in queenstown

    do yourself a favour and stay anywhere else!

    The Pits

    from

    We made the mistake of booking this hotel without checking the reviews here first, and they were all spot on.

    Problems included:

    - dirty carpets

    - daily room servicing included making the beds and leaving new toilet paper out. nothing else incl. rubbish left next to the bin not removed.

    - ripped curtains

    - paper thin walls, could hear the phone ring in the room upstairs and next door.

    - non-existant advertised 24 hour room service - we were advised they couldnt deliver bottled water because they didnt have any. The next day we found a vending machine with bottled water - was it too hard to tell us about it?

    - spa holds 6 people max

    - sauna was dirty and didnt work properly.

    - staff that would yell at you if you needed to make an internal phone call from reception (no, its not quicker to walk up to the relevant room, with most of the rooms having to be accessed via 2 lifts, it often took a few minutes to get from reception to the room.

    Dont get too excited by the fact that you get a lakeside room - only the staff quarters do not face the lake.

    The only saving grace of this hotel was the value tours booking desk, who were very helpful in organising all activities etc.

    Don't pin too high hopes...

    from

    Well, kinda diasppointed with the room itself, though really looks nice on the outside....

    Room is very small..... I had an additional single bed though there was already a queen-size bed which made the room space even more cramped....

    The only consoling part is the location.... Good location.... Within 5 mins of walking distance to the town center.... Lucky we got the room facing the Lake Wakatipu, the vew is very breath-taking....

    Book anywhere else...

    from

    This place is awful- the other bad reviews are spot on. The photos are misleading, the rooms are small and run-down, and the service is amongst the worst I have had travelling throughout Australia and New Zealand. The staff are rude, overly-busy accommadating the numerous tour groups that book through here, and frankly don't have proper training- one staff member told us a free shuttle to the airport came to the hotel every hour, and come to find out the shuttle was not free and had to be booked in advance to secure a pick-up time. All in all, Queenstown is a beautiful place and well worth the trip, just don't take away from the experience by staying here.

    Back to the 1960s

    from

    Rydges looks good in the photos. Admire them, but don't be tempted to stay there.

    The rooms are small, inconvenient and noisy. The downside of having a lake view is that all the traffic noise from outside is magnified. Are the walls made of cardboard?

    The restaurant service is so slow, it would embarrass a snail. It took three hours to serve dinner to ten people on a quiet night. The following night, four people waited two hours for soup and bruschetta. The food, when it arrives, is cold and the meat is tough.

    The bar is straight from the 1960s. If there is a tour group in, there are not enough chairs to sit on - there is only seating for about 30. There is nowhere to have a quiet drink away from the loud TV sport and 1980s canned music.

    This hotel needs a major refit, and the staff need basic training in service standards.

    Is this a youth hostel?

    from

    This place is the pits. looks nice from outside but the rooms, the staff and the noise really let it down!

    rooms - awful - the vents in the bathrooms act as a megaphone so you can hear what everyone above and below you is doing in there...

    The staff - someone from room service told me mid order that they didnt have time and hung up on me - nothing was done about this - even after a written complaint to the manager - in fact the receptionist giggled and said ' how rude, hee hee hee'.

    There are dorm style rooms in this hotel and it seems to be full of school kids who have never been away from home before going crazy on school trips.

    Not a great location either for the nightlife in town.

    Over all a complete let down.

    A major disappointment

    from

    I changed my schedule twice to get into this hotel based on the photos and some reviews. I decided to do the king size suite with views and balcony for a very special top-line experience. I have never been more disappointed. Except for the views and location, it is a very, very poor value property. The sofa and chair belonged in an old fraternity house or motel. The King bed was two single beds with a king sheet over it. The three rooms were heated by a single wall heater in the living room which wasn't up to the job. I stayed it out. A friend stayed one night and left.

    Location, Location, Location

    from

    Rydges' best asset - location. It was within walking distance from the town centre and the view from the room was great. It seemed to appeal most to younger travellers and had a very casual and laid back atmosphere. Problems: lots of the restaurants were unavailable due to conferences, early check out time, no sense of urgency paid to reasonable requests. All in all, Rydges is a basic hotel with satisfactory customer service.

    Nice upgrade!

    from

    Amazing location for a brilliantly priced quality hotel. Thoroughly reccommended for recovery after a few days tramping!!

    TripAdvisor Reviews Rydges Lakeland Resort Hotel Queenstown

    3.50 of 5 stars Very Good
     

    Travel Blogs from Queenstown

    Now We're Talkin'

    A travel blog entry by scwonderwoman on Sep 13, 2014

    5 photos

    After leaving the little town of Wanaka,......our bus drove toward Queenstown. Oh my goodness, I could tell long before we arrived, that this was going to be great! The scenery changed, and became more beautiful,.....and happily the sun began shining! I am doing my 'Happy Dance'!

    But the best part was actually ARRIVING in Queenstown. What …

    Heading south

    A travel blog entry by chris_a on Apr 08, 2014

    7 photos

    We enjoyed a Thai meal with Elaine at one of many local restaurants in Takapuna last night. The restaurant was surprisingly busy for a Monday night and we eventually uncovered their cunning plan that must contribute to such patronage - they are open on Monday evenings while the majority of their competitors are closed. The food was good and the …

    超大汉堡爬冰&#

    A travel blog entry by zhongwei519 on Dec 09, 2013

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    显然对冰川 ;还没有看ࣩ 5;。 匆忙吃了一 ;点自制早ཎ 4;,我们又ć 97;着Fox Glacier奔去!

    从山的另一 ;面,再观ᦀ 8; …

    近距离看海豹

    A travel blog entry by zhongwei519 on Dec 10, 2013

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    起了个大早 ;。朝着Milfrod峡 ;,约350公里 2290;

    一路上,许 ;多大巴,ࠥ 4;速度有130每&# 23567;时公里。 我相当被动 ;!
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    Queenstown, for a Breather

    A travel blog entry by johnsjourneys on Dec 05, 2013

    After the last few hectic days, a day of rest in Queenstown, checking flights availability, and weather forecasts, and planning the next part of the trip, was most welcome.