Royallahainaresort

Stayed here on our Honeymoon trip after our horrible trip on Kona. At first reading the review of this properties, I was worried this hotel would be like our first hotel experience. I was glad that we picked this hotel. Even though checking in took a little longer than expected, There was a lot of people checking in at that time and one 2 checkin agents. When finally we got our keys to our free upgraded rooms due to us coming in on our honeymoon, We were really happy when we entered the room. Nice and clean. Although the furniture were a little old, but this is far better than our first hotel experience on Kona. we got changed and decided to head down to the beach. The water was so warm and crystal clear. The breakfast buffet the next day was exellent. They everything you could imagine and the price was very reasonable for a resort. We stayed there for 3 nights and wish it could've been longer.



Overall I really suggest this property to whomever is looking for good price resort and excellent services and friendly staff. Oh don't forget about their luau. It was a great show and we really got a kick out of their Fire Dancers. Can't wait till next year till we head back for our 1 year anniversary.

For $270/night in a beachfront cottage you'd think one could sleep! Walls are paper-thin, lights, tv, etc. didn't work; no hot water, bedding & mattress from 1960s... Grounds are acceptable, but TINY pools, and ONLY ONE 3-person JACUZZI?!? Felt more like an old Ramada or Holiday Inn than a resort. No options or help presented by staff when complained of problems. Generally surly or apathetic attitudes from staff. Heard nothing but complaints from people in tower rooms.

Moved to the Westin Maui and for same price received a killer ocean view room w/ bar, lanai, etc., fabulous grounds, pool, amazing staff, great food, beach, night life...

My bottom line opinion: AVOID THE ROYAL LAHAINA.

Stay started 12/31/02.

All in all, the old saying "you get what you pay for" still holds true. There ARE much better places to stay along that stretch of beach, but they are also alot more expensive. The rooms are old and outdated, and really are in need of some care, especially the Royal Hale. We just got back, Jan. 7, 2003 from staying there, I probably would not go back. They collect $10/ day just to park in their lot. They really should put most of that money back into the hotel for renovations. The food was pretty good, but also very pricey. The breakfast buffet, while plentiful, offered the same thing every single day, with no execeptions. VERY boring! If you are going to Maui, it's a great place just to crash and sleep. We really didn't spend that much time in the room. By the way everybody, this is a tropical- sub tropical climate, cockroaches are a fact of life, no matter where you stay in Hawaii. You may not always see them, but the expensive resorts have them also. Take a walk around the grounds in the evening --trust me on this one, they ARE there. If you want luxury and quality there are better places to stay along that stretch of beach. If you are looking for a place to crash, so you can snorkel or dive or play in the water and not spend much time in your room anyway, it's a great place to stay.

12-18-02

My wife and I returned from Maui 12/17/02. We stayed at the Royal Lahaina Resort. We chose this hotel because it was recommended by Pleasant Hawaiian Holidays. We received a good price but I think it is better if you pay a little more for a better vacation. We were booked in a run of the house room. They wanted to give us a garden view but I asked for an upgrade and they immediately offered a free triple upgrade to a 3rd floor room with an ocean view. We were moved two more times before ending up on the 9th floor with an ocean view. The hotel was nice looking but very old. There was rust throughout the bathroom, in each room we stayed. In two of the rooms we saw roaches. The beds were so hard that we toss and turned all night long. Parts of the hotel smelled like a septic tank had spilled in it, and finally you had to pay $10 per day to park which wasn't told to us until we arrived. It also cost $3.50 per night to use the safe in the room. All in all, the service was good but it could not make up for all the things thathappened while we were there there. I wouldn't recommend this hotel to anyone. It's not worth it. If you do stay at this hotel make sure that you leave the roaches there.

Stay Away,

James

We had a short but yet very pleasant stay at the Royal Lahaina back in April of this year (2002). The cottage we stayed in was clean, spacious, relativley modern over looking the golf course and beach.

Can't comment on the hotel though!

Being a Big Island Resident, I am familiar with the Hawaii Hotel Scene. We paid $70 per night to stay in the Royal Hale Hotel, a wing of the Royal Lahaina Resort. When we arrived, we were informed that coffee in the room and parking were going to cost an extra $10 per day. Our room was located in a building that was seperated from the rest of the resort and resembled a run-down apartment building. The room and amenities were very old; the whole thing smelled like it had been shut down for years and was very musty. There were holes in our blankets and mildew in the down pillows. The corners of our shower were missing tile and filled with corpes of dead geckos and bugs. The room was so dusty and old that my vacation was ruined when I was sent to the hospital because I had the worst allergy attack in my entire life. I have backpacked through many thirld world countries and have stayed in many horrible places, but this is the only place that sent me to the hospital!

The "cottage" my bride and I stayed in was clean, but very old with old style crank out windows that are not very secure. One morning we found the bathroom full of VERY large ants. A call to the desk got us some insect spray, which cured the problem, but it seemed like they really didn't care.

We were charged extra for the bottled water, which is not that big a deal, but I like to be told in advance

I wouldn't recommend this hotel unless you are desperate. Pay more money and get a nicer place.

We stayed at an oceanfront cottage and loved it! Yes, the rooms at the Royal Hale aren't anything special and the tower rooms are decent. The cottages are spacious and well kept. It's not the Four Seasons, but certainly pleasant. The beach in front of the resort is amazing and virtually private. It's isolated from the crowds on Ka'anapali by Black Rock, so you can have a huge strip of sand to yourself. It's to die for. Staff here was mixed -- some were great, some not up to par. Food in the restaurant was a pleasant surprise. The luau on the grounds attracts quite a crowd, so traffic can be an issue right before it starts. The show itself is fun, but nothing to right home about. All in all, we will definitely return -- good accomodations without the maddening and noisy crowds.

The Royal Lahaina boasts being the first hotel on Maui - and you can tell. The rooms have old furnishings, and I made my boyfriend clean the shower before getting into it a second time it was so dirty. The price may be alright, but the incidentals are what bring the costs up - parking, coffee, and use of the safe all cost extra, and the meals (while tasty) were pricey.

if you stay here - DO NOT accept a room in the Royal Hale building. The rooms are dirty and infested with roaches. It almost ruined my vacation because I PRE-PAID for the rooms and could not change hotels. Be advised.