Round Hill Hotel & Villas
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Historical Traveler Reviews Novotel Manchester West Worsley
Round Hill: Magical Resort
Our vacations at Round Hill have been absolutely fantastic. We stayed in a private villa each time and could not have enjoyed it more. If you are active and like to snorkel, workout, play tennis and/or jog, then this is the place for you. The beach is fantastic with s couple of conveniently placed bars. The food is expensive but very good. There is tons of stuff for kids to do, and my young kids absolutely love it down there. In the other reviews I did not read anything about the nanny service that is available, but you can get a nanny for roughly $35/day, and the beauty of the whole deal is that the resort is small enough so that you see your kids all day at the beach, etc., but you can go do other things as well. The tennis facilities are exceptional; if you go down there by yourself there are many skilled employees who can play at any level, so you can always get a great game. Additionally they have ball boys which makes everything very convenient. Jogging is a bit rustic, but there is a jogging trail around the perimeter of the resort and some of the views are breath-taking. The focal point of the resort is the beach which is sheltered by a beautiful coral reef which provides GREAT snorkeling. You will often see celebrities there as well. Round Hill is a Carribean paradise.
A Rip Off!
I agree with the sentiments of the other people who have been critical of Round Hill. It was simply not good value for money given that we paid about $420 per night for a double room and encountered the following:
1. Broken glass all over the beach where the spa is located, and yet no one made attempts to clean it up. Instead, they had the staff picking up fallen leaves in some other area where guests do not go.
2. Food was extremely mediocre and expensive. On Friday nights, the buffet is the ONLY option and was $55 per person. It was good but not $55 worth in terms of quality.
3. The bathrooms in the public areas smelled strongly of mildew and the light in the bathroom of our first room barely worked.
4. On bill at checkout - they overcharged us by $1700!! Failed to note that part of the stay had been pre-paid to the booking agency. When I pointed that out, they corrected it but did not seem too bothered about notifying the person who calculated the bill wrong.
5. Very noisy with lots of kids - if you want a quiet, serene place, this is not the place to be.
I communicated all this in a note to the hotel manager and never heard anything back.
I was very disappointed and will not be returning....
Beach is full of sea weeds and rocks. The beach is tiny too compared to some of the beaches in hotels of this caliber. Food was average. Room was very rustic and bathroom has a lingering odor. The best part of this resort are the mango trees that were full of mangos that you can pick to your heart's content.
Where do I begin....I spent 7 days at Round Hill in January 2003 with my husband and 11 year old son. Our stay was a disaster so much so that we declined an offer for an all expense paid return. When we made our reservation we asked for adjoining rooms and were told they didn't have any because they were booked so we choose a suite. After the first day it rained and the roof leaked so we had to change room, there were no more suites available so we were given adjoining rooms. The hotel was only 5% occupied. When we tried to take a shower in the one bathroom there was no hot water, so we tried the bathroom in the other room, the faucet was broken so there was only hot water. After a few hours wait the faucet was fixed. There was no service at the pool and the pool bar was never open the whole time we were there. When we went to the front desk and asked for water a waitress finally showed up and our water arrived when we were ready to leave the pool. The rain eroded some of the beach so when the sun came out the beach was not available because there were 15 or so young men filling up sand buckets to replenish it.
They were there for 3 days from sun up to sundown. The food was mediocre at best, breakfast was never ready by 7 am, we were asked on a few occasions to return at 7:30. Some other guests at the hotel chose to leave early, we tried but could not find accomodations elsewhere because of the jazz festival. The director of water sports kept making inappropriate comments to me until I told my husband and he had a little "talk" with him. When I notified the manager nothing was done about it. We will never return to Round Hill.
Exceeded our expectations
My husband and I recently (Dec 2003) spent 4 nights at Round Hill after a business trip to Nashville. We both have hotel marketing/training backgrounds, and so are normally hyper-critical guests - and have also holidayed in Jamaica before. Almost without exception, Round Hill exceeded our expectations. The staff are clearly extremely well trained in customer care - every person we came into contact with was courteous and friendly, without being over-intrusive. The room we had (in the Pineapple House) was spacious with lovely furnishings and a wonderfully comfortable bed, plus a superb view over the ocean. The grounds are beautiful and the whole place is kept immaculately. The food also exceeded our expectations. We would have absolutely no hesitation in recommending Round Hill for a romantic relaxing break in lovely, comfortable surrounds with excellent service. Quite expensive, but worth every penny, we would definitely return if we have the chance.
A very overated hotel
We stayed at the Round Hill a few years ago and were disappointed.
However we did not stay in a villa (I believe they even have their own private pools if I am not mistaken) but in the main building with regular rooms. We felt as if the room had not been updated since the 1940's. It was oldand felt somewhat depressing. The pool was also like a 1950's pool. We like to swim and found the swimming conditions unpleasant. The water is full of algae which I hate. The setting though is pretty in a small bay. The food was good and the restaurant terrace pretty with a view of the beach. Our trip was restful but I certainly would not recommend the hotel. It is extremely overated in the guide books.
Round Hill is awesome!
Me and my family stayed here about a year ago and it was so much fun.
It was kind of secluded, it felt like the hotel was kept away ina private area, which it was. The beach was beautiful and so were the rooms, the food they had there was excellent. They even had a jamaican band come play a the outdoor restuarant every night i was there. They have 2 bars on the beach which are very convienent, and the staff are very very nice and helpful. It was one of the top hotels i have stayed at...next time I go to Jamaica i am satying at the round hill. I also went to the Ritz, where a friend of mine was staying, it was nice but it was just so oridanary, and it didnt seem so secluded and private as the round hill did. It was beautiful, but the round hill was so much better.
First Class All the Way
My husband and I stayed at Round Hill for our honeymoon in July. We stayed in a deluxe villa with a pool and lucked out by not having to share because the villas next to us went unrented the entire week. It's definitely nice having a private pool but it very easily could have been awkward if we had to share with other couples and/or families. The made to order breakfast each morning was wonderful and the service couldn't have been better. The food and drinks were plentiful and good but I would recommend the platinum all-inclusive plan as the a la carte prices are hefty. On average lunch runs $50 and dinner is about $150 (this isn't including a bar bill). The beach was small but served its purpose. The spa is very nice and secluded with its own beach. The staff couldn't be nicer or more helpful, especially the bell captain, Kingsley.
It's worth the money to go!
Pricey and worth it, though slightly aloof clientele. Excellent service, lovely food and decent wine list. Great spa too. Bad beach, though....very stony. I came back with something embedded in my foot! Overall, a lovely place with lots of atmosphere.
Great Hotel and booking company!
Stayed at round hill this past summer, great hotel, service
and staff! The staff at tropical resorts, tropicalresort.com was great and even arranged a pick up at the airport.
TripAdvisor Reviews Novotel Manchester West Worsley
Travel Blogs from Hopewell
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