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Historical Traveler Reviews Rodos Palace Ixia
A mixture of 5 star and 2 star standards in this hotel
We booked this 5 star hotel 3 weeks before departure and we were fortunate to have bought it at a very good price. However, we were a little concerned by some of the reviews we read on other sites. Here's what we thought anyway
The good stuff
1- the hotel is very posh and lavish, definitely the best in Ixia since the facilities are very grand. On appearance it's really amazing
2- on half board you can choose lunch or dinner so its allows flexibility.
Now here's the bad stuff
1-apart from the reception staff, the service was extremely poor. Waiters are rude, inattentive and room cleaning is more like of a 2 star hotel. I don't know if this is common in all Greece hotels or just this one
2- the food is horrible. There is hardly anything for vegetarians, and at lunch it felt we were eating leftovers from last week. This is not 5 star we expected. Breakfast was like worse than eating in a university canteen.
3- the room air conditioning is really bad. Since it was so hot, we found ourselves sweating at night, since the A/C was so noisy and it didn't really cool the room down.
4- staff in the hotel didn't really care about the visitors and were more concerned about charging you for anything they possibly could.
We expected a bit better service for 5 stars, than what we got. If we had paid any more for our trip then we did, then I would be disappointed overall. It was still an ok holiday in the end since we made an effort to ignore the bad bits.
Just returned from Rodos Palace where we had a great holiday, which, was a releif, especially after reading the reviews the night before we left!
Was apprehensive about having booked the half board option and have to agree that on our first night the choice for dinner was limited and the food was slightly cold however from our second night on they started doing a different themed buffet every evening and have to say that the food was fantastic as was the choice.
The restaurant staff were highly proffessional and were closely monitored by Tassa, the restaurant manageress who 'greeted' guests every evening in a most welcoming way and took the time to ask about our day and generally made us feel special, she is new to the hotel this season and going by previous posts about the food, we felt that she had definately turned things around.
Have to agree that the apartments are in need of upgrading and we were slightly dissapointed that they were not of 5 star plus standard however they were very spacious and the daily maid service kept them clean - would like to have seen a hotel room as we were told that they were very nice but maybe not as spacious as the apartments.
There was plenty of evening entertainment and even although the hotel was not very busy the entertainers still put a lot of effort into each show.
We went for a relaxing holiday and found that this was the perfect place, a taxi ride into Rhodes town was only 6 Euros and there is plenty of nightlife there mixed with lots of fantastic shops.
Although it is classed as a 5 star plus hotel the dress code was smart/casual which is exactly what we wanted - to relax!
Would definately go back, possibly in September but would consider staying in the hotel unless the apartments have been refurbed, which we were told, is going to happen in the near future.
Kali-mera-- (good morning) ef-charisto (thank U)
Superb !! One of the best hotels in the world. Talk to the locals -- that means everyone (try to speak Greek) and you will have your reward.
The people are fantastic!!!!!!!!!
5-star? No-o-o !
5-star hotel ??? - Double room: 2 bath towels, 2 small towels, no towels by the swiming pool. You have to bring your own towels to take them to the pool and the beach. 3 years ago Rhodos Palace stoped to pay their share for the beach, so you have to pay for sunbed (7 euro for two persons).
Location: the sea is always stormy.
My advice: choose hotel in Faliraki on the other side of the Rhodos City: wonderful clean beach (sand), calm sea, a lot of opportunities for sports and night life.
ixia main shops bars 5mins walk rhodes town 30mins walk but 5mins in taxi only 5 euros hotel was very clean room ok if there is only 2 people we had a child with us so when all of you are getting ready can be in way of each other maids came in every day clean sheets and towels we were on pool side so all you could see was the dome (inside pool) no noise at all day or night food was nice but same on 2nd week as 1st waiter very nice and chatty helpful if wanted any local information spoke good english staff in general were ignorant entertainment at night was poor but through day the hotel provides entertainment staff who are very friendly drinks were expensive there were 3 bars and different prices at each pool bar most expensive and at times very busy during the day on the last day we couldnot keep our room on but we managed to get an apartment which we paid for i found this a total disappointment to the hotel i would rate the apartments as 1-2 star as i dont think they have been refurbished since they were built but were spacious but it was also very noisy a generator i think and i didnt find these no where near as clean as the hotel there were ants in the sink kitchen and on the bathroom floor hair and papers they would have to pay me to stay in them
I enjoyed a holiday in Rhodes in May 2003 but I was a little disappointed with some aspects of the hotel. After spending a lot of time deciding on a hotel I found that there were some features of the Rodos Palace which you couldn't find in any brochure - so hope this helps others to decide whether or not to stay here.Location - Hotel is situated between the beach and a very busy main road. Sea view rooms therefore face the road which isn't necessarily a problem if you are on a higher floor as you still have a good view of the sea, but not so good if you're lower down. We found that we didn't sit out on our balcony very often due to the traffic, which could even be heard in our room. I think I may have preferred a garden view room. Hotel is about a 10 minute walk away from the main stretch of restaurants and a 5 minute taxi ride from Rhodes town.Rooms - Standard of rooms in main building was fine. Room was quite large and bathroom was nice enough. Very noisy due to traffic below and the maids were noisy in the mornings.Food - We only ate dinner at the hotel a couple of times as the large dining hall was complelety lacking in atmosphere and was badly decorated. The food was pretty bad too. We did eat lunch at the pool restaurant quite a lot and the food was good, although the menu could have been more varied.
Plenty of restaurants in Ixia and Rhodes though.Facilities - Swimming pool area is very nice although the sun goes down behind the tall hotel building by late afternoon. There was no entertainment provided in the dome until our last few days, and then it was for convention attendees only. Spent two weeks trying to get into pool room and eventually gave up.Hotel is nice enough but don't expect too much from the food and entertainment. Also fine if you like the pool but not so good for those who like a nice beach.
The holiday overall was fantastic. Plenty to do, cheap to get there. As i was self catering i ate out every night in Ixia, the food was second to none and the prices were excellent. The beach was not the best but the sea was warm and clean. I would definately go to Ixia again, but I would never ever stay in Rodos Palace again. The apartment was filthy, light fittings were hanging off the ceiling, the walls were dirty, floors were never mopped or swept. I was severly bitten by bed bugs and on two separate occassions a rat was spotted in 2 different apartments.
This was just a few of the problems with the room. Definately not 5 star, maybe just about 3 star even by Greek standards. Ignore the Olympic brochure as this is total rubbish.
grate service, grate price, very clean,big rooms,needs some work at the outdoor swim bar
So called 5 star luxury
If you think you are booking this 5 star de luxe hotel then think again. The public areas are certainly in this category and are spotless and kept in prime condition except if it rains- then water pours into the corner of the lounge, through the electrics and flooding the lounge and the toilets in the basement under this particular corner of the lounge. Dont worry - the staff are not concerned!. The bedrooms are quite spacious and for the first time my wife and I had excess wardrobe and drawer space. The bathroom however is badly designed as the fixed shower guard at the tap end of the bath means you have to bend over and stretch in order to turn on the taps and insert the plug. It is impossible for elderly infirm people. The food is poor, the menu never varies from one day to another and the salad bar does not change at all with a predominance of spinach- they must have a spinach factory in Rhodes> The food is undercooked and served either lukewarm or cold. Remember this is a Conferance hotel and conventions take place on a daily or weekly basis When they do the convention members get priority over the hotel guests and the entertainment dome housing the indoor pool is closed for their private functions and entertainment and is barred to hotel guests> I was there for 2 weeks in May 2003 and there was no entertainment at all. Even the resident pianist who plays daily in one of the bars is transferred to these private functions and is missing from the piano bar. On one occasion the best cutlery was used for a Convention private function and cake forks were used instead of dinner forks in the hotel guests dining room.Please note that the bar staff constantly short change you when paying for drinks. Their excuse is that they are short of 5, 10, and 20 cent coins and as all drinks are priced in odd cents it means short change with every drink. You have been warned.Finally because of the shortcomings of Rhodes Airport please add at least 3 hours to your incoming and outgoing flight times - it takme through on arrival and 2 hours queuing to hand in your luggage on the return flight. It is chaos.!!!My views on the food served at this so called 5 star hotel were echoed by every British holidaymaker and all vowed never to return to this hotel.
5 Star Lobby, 2 Star Rooms
This hotel has a magnificent lobby but the rooms in the main building are rather dingy. Staff is OK but not as friendly as you would expect. Hotel boasts internet connectivity but there is just one internet terminal in the basement in the corner of the pool hall! Rooms are rather expensive considering their condition.
TripAdvisor Reviews Rodos Palace Ixia
Travel Blogs from Ixia
... give you the whole diary.
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