Coral Sea Holiday Village
How has this resort rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
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Historical Traveler Reviews Coral Sea Holiday Village Sharm El-Sheikh
We visited Sharm in October 2006 and stayed at the Concorde El Salam and had the most fantastic time. We loved the style, the service, the food and were blown away by how fantastic the sea is. The whole family were snorkelling.
We booked the Holiday Village thinking that it had to be as good if not better than our previous experience. The draw of the swim up room had sold this complex to us.
We arrived on Monday 16th July and booked out on Friday 20th. We were aware there was building work and this in no way affected our holiday.
Our complaint about this hotel was "Service" and the access to the sea and good snorkelling or just the ability to sit on a jetty or pontoon and look at the fish.
We were in block 11 of the swim up rooms and found our selves isolated from hotel. The nearest bar (which was not near) served warm beer and constantly ran out of stocks of Vodka and Soda water, it did not serve snacks except popcorn. The beach bar was not open in the sense of the word any normal person would use. It had a small stock of warm beer and coke and some fruit juices. The top of the bar had not been attached and the stock stood on the floor. The refrigerator was not operational and there were no chairs. The bar at the main pool on the evenings we watched the entertainment had one member of staff serving 200 thirsty holidaymakers, you can imagine the wait. And you guesssed it, they ran out of soda water. If you decided to take a seat at the "mediterranean snack bar" on a lunch time you had to serve yourself with warm orange juice or water, most insultingly your food was served on a chip shop style polystyrene plate (classy). If you wanted a beer you had to walk over to the pool bar and queue, get back to your now cold food and eat.
The main restaurant was pretty much the same you had to queue up for drinks, wether it was water, beer, wine you name it you had to queue for it. You would be half way through your meal and fancy another drink, you guessed it you had to walk over to the "bar" queue up, get your drink and return to your now cold food.
As I pointed out earlier we have experinced Sharm and know the standards we would expect, and in our opinion "4 or 5 star" means at least having a waiter to bring you a drink.
Our other problem with the service this hotel offered was the room. Yes it is big, yes it is well equipped for a couple. We booked 2 rooms, our children had the room next door. First only one (massive) bed, reported that my son of 16 did not fancy sharing a bed with his 14 year old sister. They delivered a tiny "Z bed" within 15 minutes. They were both paying as adults so I therefore think it is reasonable that the room should have two proper size beds. They don't do the swim up rooms as "twins" I was informed and the problem could not be solved. The sun terrace had no parasols which in temperatures of over 45 degrees was ludicrous. Could we have one please ? No they were in compound at the airport.
Again I will refer you to the fact we have been to Sharm before and know just how wonderful the Red Sea is. If you book this hotel you are denying yourself the most wonderful experience. The jetty is too short, the walk through the sea is far too long, you will not want to go through the ordeal of actually seeing the fish swimming in the coral more than a couple of times.
I am sure some people will find this complex fantastic, it does offer entertainment and activities. It does not offer comfortable public areas with its bars. Its staff are far too busy. It does not offer any waiter service in its bars or restaurants. The food was of a decent standard though very limited in its choice.
We left the Holiday Village and spent the rest of our stay at the Conrad. The Conrad can probably expect us back there again next year.
Not ready to accept guests
just arrived back from the holiday village red sea 25 july 07,we were really dissapointed the hotel wasnt finished first choice said it was.we were woken up most days with the building work.loads of things not ready,the main staircase was coming apart from the wall,loads of rubble falling on the floor,electrical wires just left bare,didnt no if they were live or not no fire alarm system working yet its not good when you have got 2 children under 5 with you,the swimming pool turned the kids swimwear brown,my husband is diabetic and they didnt have any drinks for the whole trip,tennis courts wasnt ready either.once the hotel is complete it will be gorgeous i recon next year.after 12 days my hub and 2 kids had terrible tummy trouble,its 28 july today and 2 of them have still got it,i took my 3year old the doctors yesterday, and he has given her antibiotics.they enjoyed the kids club and entertainment and the staff were brilliant cant fault them.our room was lovely kids loved the dvd they watched in the day when it got to hot outside
First choice ruined the holiday with there lies
this was spoiled by first choice lying to us stating the hotel was finished when we would arrive, nothing could be further from the truth . we were put in block 9 which was betwwen two buildings sttill to be finished, building 24hrs a day the noise was unbearable, builders shouting names at my wife which i couldnt say on here, constant electrical problems in room , no outside light the full holiday it was rushed that much the dvd player wasnt wired to tv and no batteries in control, we had a kettle in room but no cups tbags coffee sugar or spoons, the telephones never worked in room, the fire alarm call points were not there, all the wires were exposed and you never trusted if they were live or not, it wouldnt be a suprise to me if someone is seriously hurt in the hotel . when we went to main pool your skin went orange due to some problem with pool that wasnt fixed they said it was high levels of copper, my daughters skin went orange like fake tan then the next day came out in a severe rash,
food was the worst i have experinced in a n all inclusive hotel, choice was very limited chips chips chips etc
entertainment team were a joke very bad
oh and they rip you off at the mini bar charged for items i never had but had no option but to pay.
oh and the mirror in the bathroom fell off the wall at 3 oclock in morning which is about 4 foot in height so you can imagine the noise that made, you would have thought it was a bomb going off, which puts me to another point no secure entrance to hotel only traffic cones.
so to sum up if you want to go top a hotel with no security no fire alarm call points at time of holiday and you go orange when you go in pool and you like crap entertainment and food then this is the place for you.
ps . the positives are the staff in hotel i thought were on the whole very good.
Great Family Holiday
Holiday Village, Sharm El Sheikh
The Holiday Village complex is situation approximately 15 minutes coach trip from Sharm El Sheikh airport. On driving through the main gates there is a lot of building/construction work still being carried out, these are further accommodation blocks, another swimming pool and staff quarters all still being built. These we were told would be completed for Xmas 2007.
You leave the reception area by a flight of stairs, and then enter the main complex. Once here there is also a block to your left of rooms that are still being worked on, although there are screens up so you cant really see anything. This did not cause us any concern or were there any noise problems. We did hear a little bit of drilling when we were sat in the reception area once or twice, but nothing major by any means.
We had booked a "kids den" room which we were very impressed with. There was a huge bathroom with bath and shower, sink and separate toilet area. Kids bedroom had bunk beds, bean bags, playstation 2 & tv. It was brightly painted with animal stickers stuck round the walls. There were three small windows at the top of the wall which allowed the light to come through from the main bedroom. There was a separate air conditioning unit for the childrens bedroom, though to be honest we only used the one in the main bedroom as otherwise their bedroom got too cold.
The main bedroom was extremely roomy and had a huge kingsize bed with three pillows across and a quilt. We had a table and chairs, tv, safe, mini bar, tea & coffee facilities. Only gripe was the tea & coffee was never replenished, so you had to remember to pick some up from restaurant, and there was no milk so we used to get a glass from the bar each night. A large patio door opened onto the balcony and the view was spectacular, firstly over the pool and then over the jetty & sea. You couldn't get a better view anywhere in my opinion.
The main swimming pool was superb and varied in depth, but it wasn't too deep in any part. Separate kids pool with slides/jets/water buckets. There was another pool too which the entertainment team did rafting/canooing etc in. Next door to the kids club there was also another tiny inside swimming pool. Further pool was available in the health club.
The kids club was outstanding, they operated from 10.00-11.30, 12.00-1.30, 2.30-4.00, 4.30-6.00 & 7.00-9.00pm. Both my kids had such a great time that they kept begging to go back. Staff were excellent and really friendly, & couldn't do enough for the kids.
The food in the main restaurant was of a good quality and there was always something to eat. The soup was lovely and there was always a huge selection of bread. Most nights there was a choice from a fish beef or chicken dish, with vegetables, rice or potatoes. There is a pasta station where the chef cooks it while you wait, with your choice of ingredients. Good selection of deserts/pastries and fruit for pudding.
For breakfast there was a vast selection of bread/croissants/cakes & pastries. Omelettes & pancakes cooked to order. Sausages (beef or chicken), baked beans, grilled tomatoes, scrambled/boiled eggs and hash browns. There was also a selection of cereals, yogurts & jams/honey.
You can eat in the main restaurant at lunchtime too, but we mainly ate from the bbq which offered burgers/sausages/chicken, french fries and salad.
There were 3 ala carte restaurants, Chinese/Thai, Indian & Meditteranean. Our favourite was the Meditteranean and they served a fabulous steak. In the Chinese you are able to see through the glass window and watch them cooking the food. Never tried the Indian as I don't like Indian food.
All the reps/in 2 action/entertainment team were outstanding and in my opinion did a fantastic job, the entertainment was good and you didn't get presurrised to join in the activities during the day, they just told you what was on offer and what time it was on and then left it up to you if you wanted to take part.
On leaving the HV by the beach path if you follow it to the left you come to the Laguna Vista hotel next door, there is a little parade of shops where you can get crisps/biscuits/drinks/suncream etc and there are also some little souvenir shops here too. We got some necklaces & bracelets and they were really cheap. It was about a 10 minute walk up to the Coral Sea Resort and you are able to use the jetty here aswell as the one at the HV. There is a selection of sunbeds on the beach and there are also some double sunbeds on the beach which swing.
The fish restaurant on the beach wasn't open along with the beach bar, zip wire but this didn't affect our holiday in anyway. The indoor entertainment area was opening on the night we left.
Hope that all of you yet to go have a truly great holiday.
Loved every minute
We stayed in the swim up rooms which were very clean and spacious. HUGE bed! Large shower with both a power shower and a rain shower in them. Slight compliant that sometimes the water wouldn't drain properly and so would flood slightly if you spent too long in the shower. Air conditioning was Brilliant. Large walk in wardrobe with digital safe. When you have changed though code to something you want, just check that when you type in 1234567 it doesn't open because this is what was found to happen to the guests in the same row of rooms as us. Good thing about swim up rooms is that only people staying in them can use these types of pools which mean they are very chilled. Also very clean. I saw people cleaning them out twice daily and also cleaning the filters throughout the day.
Very nice views of the beach and the swim up pool bar from the 'view bar' Palm trees still not sorted and are still held together with straw because they aren't ready for the palms to fall. Don't see the point in them putting grass down because it's just constantly dying in the heat! Still it's all very nice and clean. Security is around all the time too which is good.
Buffet bar had different themes every night and the waiters dressed to the theme. Lots of rice and potatoes but they had lots of different meats and fresh things being cooked for lunch and evening meal. Breakfast they were cooking omelettes fresh, but to be honest I didn't really look round at breakfast I just stuck to cereal as I don't eat much in a morning. Coffee tastes like vodka though! Stick to tea!
The Sari (Indian) Bamboo (Chinese) and Mediterranean (bit of everything) were all fantastic. Didn't have one bad meal in any of them any time we went.
Absolutely brilliant. They cannot do enough for you. Tarek in the view bar is the nicest guy there! (Even bringing quick round of drinks in just before 12 o'clock) But none of them were rude. All very friendly and constantly topping up your drinks. The maids are a bit of a pain, knocking on your door at stupid o'clock wanting to clean. Pressing the 'do not disturb' button on your door means nothing to them but they do a great job and are really nice people.
Overall this holiday was amazing. I would definitely go back again. We didn't see much of the evening entertainment because we didn't want to be surrounded by kids. From what we heard it looked good though. Kids were constantly entertained by the first choice reps. Weather was Gorgeous! Too hot at times. Think I would wait until later in the year before I went next time. If anybody is looking for excursions I would recommend quad biking in the desert. It's brilliant! Also sunset cruise is lovely, Food on that was gorgeous. We also did the Ras Mohammed boat trip where you have 3 stop off's for snorkelling. This was good however the first drop off was very hard to snorkel in as the current is too rough. Second drop is amazing though with fish coming right up to you.
I think anyone who goes to this hotel will love it, young or old. We'll definitely be going back again
Can only get better
Where to start? The holiday started badly to say the least. The Holiday Village was not ready to open when we arrived on the 14th June due to a problem with the fire alarm system so we were placed in the Conrad Hotel for 2 nights. We were promised we would be in the Holiday Village on the 16th June and sure enough we arrived at the HV at the time promised (see forum comments with regards to this).
So the HV...it's brand new and we were the first people to stay in our room. We had a swim up room. The room was massive and we had our own private balcony and sun loungers (x2) and direct access to the pool (which is only for use of other swim up guests). The room was lovely, with a massive bed, walk-in wardrobe, walk in shower with rain shower head and a large bathroom. The first thing that I noticed was the room was quite dark, the lighting was poor throughout but this was not a major problem. The room also looked quite rushed with the finishing, the surfaces and floors were quite dusty and there were paint splatters on the floor and tiling adhesive was left a little untidy. The light in out toilet room and outside light failed to work after 2 days, we reported this 3 or 4 times but it was never fixed during our stay!
It was safe to say that there was more staff than guests during our stay. Building work was still continuing over half of the hotel so there were contractors and gardeners everywhere but the work was confined to the rear of the property and you couldn't see or hear it from the parts that were finished apart from the occasional hammer or drill. The actual HV staff was very good and there were reps everywhere, they were all under massive amounts of pressure to get the place ready and keep people happy, as many people were complaining about various things, but the staff always said hello and always smiled.
The food was OK, they are still learning about British tastes and they were trying new things everyday. Breakfast was basic, no proper sausage and no bacon, but this was expected but they did have chefs making fresh omelettes and fried eggs. Lunch and dinner was basically different types of chicken, beef, potatoes and rice. There was also a pasta station where it was made fresh in front of you but there was only tomato and carbanara sauce to choose from. Puddings were just cake, cake and more cake...no ice cream!!!
In the evening there were a few bars to choose from, we didn't get involved in the Butlins style entertainment down at the pool bar but I did notice there wasn't enough seating there so you had to sit on sun loungers if you didn't want to sit in the "amphitheatre" (where the entertainment was staged). There was also the lobby bar, which was good if you wanted to listen in to all the complaints being made. The Sports Bar, which had an ice rink slippery floor, this was full of big screens for sport and very loud music and was frequented by children and there drunk parents letting them slide on the floor and also falling over and making fools of themselves as well! We preferred The View Bar. No children allowed in here...hooray! It was very quiet in there and had a lovely roof terrace with sofas and candle lit tables, inside was very contemporary and cool and the drinks were all served to your table by the bar staff, who were excellent.
Much of the facilities where not open as promised, like the pirate ship for the kids and the beach bar, there was also no shop ready but makeshift stalls were laid out for things like cameras and batteries there was also a small selection of tack and some cigarettes but no multi-packs. Any facilities that were not ready had to be utilized in the sister hotel, The Coral Sea which was about a 10 minute walk up the beach path...not really ideal.
In conclusion, we enjoyed our stay but we were two adults who just wanted a relaxing quiet time in Sharm so the HV was good for us, most of the complaints came from families with children. I would say if your booked to go in 2008 then you will be laughing as it will be superb and the problems would have been ironed out but if your booked this year (2007) then think carefully about what you're after from your holiday. Give the place bit more time to mature and I'm sure it will be a real top 10 hotel in Sharm.
TripAdvisor Reviews Coral Sea Holiday Village Sharm El-Sheikh
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